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Firefox Sync data lost after computer reset

Hey all, after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Fir… (Lesen Sie mehr)

Hey all,

after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged.

Thanks in advance!

Best, Seb

Gefragt von sebastian.hecko vor 10 Monaten

Beantwortet von sebastian.hecko vor 10 Monaten

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Lost access to recovery codes, is there a way i can get into my account without losing my data?

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my… (Lesen Sie mehr)

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Gefragt von jhonjonson666 vor 10 Monaten

Beantwortet von jhonjonson666 vor 10 Monaten

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How to open all synced tabs

I have seen multiple copies of this question, some unanswered, some with the same "answer". All the questions are closed so I cannot reply to them. The "answer" does not … (Lesen Sie mehr)

I have seen multiple copies of this question, some unanswered, some with the same "answer". All the questions are closed so I cannot reply to them. The "answer" does not work.

I have the "Show tabs from other devices" sidebar. I also can access from "Open application menu" > email address > list of synced tabs. Both methods show me the device name and all of my synced tabs. Neither method has an "open all tabs" option. If I right click my device name nothing happens. If I right click a tab, it opens that one tab. I don't know how many tabs I have on my Android. I have enough tabs that it only shows the infinity symbol instead of the number. It has shown the infinity symbol for a long time and I've opened many more tabs since. It could be hundreds or even thousands of tabs. I have 224 tabs on my laptop. I want to open all 224 laptop tabs plus all however many Android tabs on my laptop at the same time. I'm aware this will cause significant lag on my laptop. I'm not looking for a solution for that or people telling me not to do that. I want to know how to open all of my synced tabs at once on my laptop, without having to click through one by one.

Edition Windows 11 Home Version 22H2 Installed on ‎2022-‎09-‎21 OS build 22621.1702 Experience Windows Feature Experience Pack 1000.22641.1000.0 "You're up to date Last checked: Today, 17:15" (Just clicked "Check for updates")

Firefox 113.0.1 (64-bit) "Firefox is up to date"

Gefragt von Emily vor 10 Monaten

Beantwortet von jonzn4SUSE vor 10 Monaten

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password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (Lesen Sie mehr)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Gefragt von MartensBen vor 11 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 11 Monaten

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Lost All Sync Data

Hi, Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now… (Lesen Sie mehr)

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Gefragt von strawboy vor 11 Monaten

Beantwortet von strawboy vor 11 Monaten

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STUPID LACK OF SUPPORT FOR FIREFOX ACCOUNT!

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to … (Lesen Sie mehr)

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to get my emails out of FIREFOX? Such BAD customer service -- oh yeah, we aren't CUSTOMERS cause Firefox is FREE. Right now that is EXACTLY WHAT FIREFOX and MOZILLA are worth -- NOTHING, NADA, ZERO, TRASH! And now it will cost me $$$$$ to get my computer completely reset to eliminate ALL TRACES OF FIREFOX!!!

GET ME OUT OF THIS CRAZY SCREWED UP MESS>!! VOLUNTEERS OR NOT -- this all SUCKS!!!! Dr T. H. Reese, Denver CO

Gefragt von Cats2 vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

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Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (Lesen Sie mehr)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Gefragt von NotReallyEight vor 1 Jahr

Beantwortet von NotReallyEight vor 1 Jahr

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"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (Lesen Sie mehr)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Gefragt von paul.martzen vor 1 Jahr

Beantwortet von paul.martzen vor 1 Jahr

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syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (Lesen Sie mehr)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Gefragt von onezed vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Sync data not showing up

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and … (Lesen Sie mehr)

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

Gefragt von Jean vor 1 Jahr

Beantwortet von Paul vor 1 Jahr

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No synced logins found

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my s… (Lesen Sie mehr)

After updating to Firefox 110 (snap running under Ubuntu Studio 22.04) I get "No synced logins found". The settings still show me logged in to my Firefox account and my synced bookmarks are still there. The saved logins are still there in my Firefox 110 installation running under Windows 10. A similar problem was reported here: Surface Pro 8 recently had No Synced Logins Found while other devices do not have this issue but I am opening a separate thread because the OP gives the impression that this is platform-specific. I am afraid to do anything in the Firefox installation under Ubuntu, for fear of overwriting (i.e. deleting) the saved logins which I can still access on my Windows installation. How should I proceed?

Gefragt von rsbrux vor 1 Jahr

Beantwortet von rsbrux vor 1 Jahr

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Sync doesn`t sync my tabs

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookm… (Lesen Sie mehr)

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookmarks, etc? I have a desktop box and a newer laptop I wanted to get up to date. I pressed the Sync button on the desktop ... By the way, there`s a link below that reads "Connect another device" ... Connect where? Someone is designing these interfaces who has absolutely zero imagination. Anyways, I signed off, moved the ethernet cable to my laptop, signed in, pressed Sync, and voila!, I got my Bookmarks, at least. But I have no idea how to get my tabs and windows. I tried with a "download link" something or other, but it seemed to assume I was sync-ing to a phone, and didn`t work. Any way to get my tabs?

Gefragt von Dan_W vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Web page loading when selecting option in dropdownlist

Hi everyone. I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop … (Lesen Sie mehr)

Hi everyone.

I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop down list the page refreshes and the textboxes I filled in during the loading disappears, and it only happens in Firefox.

Gefragt von kristen.kock vor 1 Jahr

Beantwortet von kristen.kock vor 1 Jahr

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"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (Lesen Sie mehr)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Gefragt von Darren vor 1 Jahr

Beantwortet von jonzn4SUSE vor 1 Jahr

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Firefox does not sync

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all f… (Lesen Sie mehr)

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all features to sync in settings, and click on "sync' multiple times. But nothing is synced on my new computer. On the log I saw (about:sync-log):ab

    1. On new computer side

1674839909897 FirefoxAccounts ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined 1674839909897 FirefoxAccounts ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.jsm:1561:18) JS Stack trace: _error@FxAccounts.jsm:1561:18


1675070999227 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 491\" data: no]"}

    1. On previous computer side

Sync.ErrorHandler ERROR Sync encountered a login error Sync.Service DEBUG Not syncing:login returned false

Can you help me please ? Mrs RICHTER

Gefragt von Cannelle vor 1 Jahr

Beantwortet von Cannelle vor 1 Jahr

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Sync is not appearing in settings

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to dis… (Lesen Sie mehr)

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to disappear. Can you help me? Thanks!!

Gefragt von wherewell vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr

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I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (Lesen Sie mehr)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Gefragt von narrawa.bl vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr