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Firefox doesnt work and any page cannot be opened

i was clearing my PC from unused programs apps and i deleted files named on MICROSOFT VISUAL And anything stop loading please help me fix the problem i have dark theme an… (Lesen Sie mehr)

i was clearing my PC from unused programs apps and i deleted files named on MICROSOFT VISUAL And anything stop loading please help me fix the problem

i have dark theme and when i typing anything in search the page is basic dark and nothing appears

Gefragt von shiyanartur2007 vor 2 Tagen

Beantwortet von FredMcD vor 2 Tagen

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streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (Lesen Sie mehr)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Gefragt von eshy_g vor 2 Monaten

Beantwortet von cor-el vor 2 Monaten

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a medical website no longer allows me to get to the 2nd login step. i allowed pop ups on it, but still cannot get to the second login page.

the website still works on another browser, but firefox is my main one. i am not an expert at this, but it appears some kind of security change with firefox is preventing… (Lesen Sie mehr)

the website still works on another browser, but firefox is my main one. i am not an expert at this, but it appears some kind of security change with firefox is preventing me from logging in. thank you.

Gefragt von firefox1438 vor 2 Tagen

Beantwortet von FredMcD vor 2 Tagen

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Firefox not opening after crash

My PC crashed and when I try to open firefox I get this error XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column… (Lesen Sie mehr)

My PC crashed and when I try to open firefox I get this error

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 732, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^"

I saw this answer https://support.mozilla.org/en-US/questions/1303747 but I don't understand anything from it, English is not my first language. Will I lose my bookmarks and extensions? Do I delete the folders in program files or run the uninstaller? When running the installer there is an option to "restore default settings, remove extensions etc", should it be on or off?

I deleted the folder, ran the installer again and set the option to restore default settings off, and still can't open firefox. Can someone explain in simple terms?

Gefragt von Mr. Potato vor 2 Tagen

Beantwortet von Mr. Potato vor 2 Tagen

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pop up blocker with bookmarklet

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for … (Lesen Sie mehr)

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for a user to use. Until now, its been working perfectly but with this latest update to FireFox we are seeing the pop-up blocking being activated with the yellow message bar at the top. Now this would be ok if we only had to allow the pop up once (by clicking allow site), but unfortunately the bookmarket button has to be able to work on all sites, which is the whole point of the button. So its impractical to keep allowing it every time its used. Disabling the pop-up blocker completely then works, but then the browser is open to other pop-ups. Is there any way to allow bookmarklets to display a pop up and not display a pop-up message? Without having to disable the entire pop-up functionality. Can the FF developers allow for user placed bookmarklets to not be pop-up blocked. Maybe an exception added for that. They are placed manually by the user so are allowed by the user only.

Thanks for reading. Paul.

Gefragt von paul319 vor 5 Monaten

Beantwortet von jscher2000 vor 5 Monaten

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After Update, no profile and no folder in library

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder. … (Lesen Sie mehr)

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder.

Any suggestions? I really need the info in firefox and would not have even updated if i knew this was even thought of happening.

Also, tried to download and install firefox again and still get the same error..

Gefragt von jamiemorris215 vor 2 Tagen

Beantwortet von jamiemorris215 vor 2 Tagen

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Video Speed Control Not Working Anymore

Hi, I had been using this addon: [https://addons.mozilla.org/en-US/fire.../video-speed-control/] and I had no problems with it, until today when I went to increase the sp… (Lesen Sie mehr)

Hi,

I had been using this addon: [https://addons.mozilla.org/en-US/fire.../video-speed-control/] and I had no problems with it, until today when I went to increase the speed of a video I was watching, and it wouldn't work no matter what. Clicking to increase the video speed doesn't make the video go faster, as it should.

I uninstalled it and installed many other video speed controller addons, one by one, but none of them work at all either!

The video speed control had been working perfectly well up until now, and I hadn't modified any settings or anything else, that might cause it to stop working.

So how can I get this video speed control addon: [|https://addons.mozilla.org/en-US/firefox/addon/video-speed-control/] to work for me again? Help! I don't want to switch web browsers.

Thank you very much for your time and help, I really appreciate it!

Gefragt von Clara Klein vor 3 Tagen

Beantwortet von cor-el vor 2 Tagen

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Print Preview not printing what it is showing

Hi, Since a couple of days ago the "Print Preview" feature is not working properly again. I think we had an browser update. We had another one today and I was hoping th… (Lesen Sie mehr)

Hi, Since a couple of days ago the "Print Preview" feature is not working properly again. I think we had an browser update. We had another one today and I was hoping the problem was going to be fixed but it was not.

I have the Print set to old (false) mode. I have used this mode for years to print all of my documents and webpages.

This is what is happening. I do my print preview and adjust the scale number accordingly. The print preview shows, I adjust number of pages, preferences etc. then hit print.

The page that prints is not complete. Is missing the part of the right side and bottom. I have not changed any printer settings. I have also changed it back to the NEW(true) printer mode an the exact thing happens. It happens with both webpages and documents. I first realized what what going on when I printed my bank statement and it was missing the right side and bottom of each page.

THIS IS NOT PRINTER PROBLEM!!!!! Using the EGDE and Explorer browsers, the pages print perfectly so it has to be a Firefox problem.

Can you please help me solve this problem. I hate to have to use another browser just to print. I have enclosed pictures of what is happening.

Amy

Gefragt von Amylogamy vor 4 Tagen

Beantwortet von AliceWyman vor 3 Tagen

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Firefox v90 very slow loading AOL email site

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. … (Lesen Sie mehr)

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. It takes only a couple seconds with the Edge browser. I've tried troubleshooting mode, a refresh and a complete re-installation without any improvement. This never happened in previous versions of Firefox.

Any help is appreciated, Gary S.

Gefragt von gvmbear vor 5 Tagen

Beantwortet von gvmbear vor 3 Tagen

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Beta Features > Email Protection

I tried to signed up for the Beta Features > Email Protection. The instructions for doing that are as follows: Download DuckDuckGo for iOS or Android Open Setti… (Lesen Sie mehr)

I tried to signed up for the Beta Features > Email Protection. The instructions for doing that are as follows:

   Download DuckDuckGo for iOS or Android
   Open Settings > Beta Features > Email Protection
   Click “Join the Private Waitlist."

I already have Firefox installed and use DuckDuckGo as my default browser. When I go to Settings I cannot find the "Beta Features". I tried doing a search for "Beta Features" in Settings. No luck. What am I doing wrong?

Gefragt von Stuart vor 2 Tagen

Beantwortet von Matt vor 2 Tagen

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411 Length Required

In some SSL enabled websites I see "411 Length Required" error. When I change browser everything works great. It seems, that only Firefox has this issue. Additional text … (Lesen Sie mehr)

In some SSL enabled websites I see "411 Length Required" error. When I change browser everything works great. It seems, that only Firefox has this issue. Additional text showed in error page:

Length Required A request of the requested method POST requires a valid Content-length.

How to fix this issue? Any ideas?

Gefragt von patrikas23 vor 3 Tagen

Beantwortet von Rodney vor 3 Tagen

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How do I change a website Favicon?

Hi, I have seen instructions on the Google search on how to do this but the instructions don't line up with the current version of Firefox. YouTube videos are all about u… (Lesen Sie mehr)

Hi, I have seen instructions on the Google search on how to do this but the instructions don't line up with the current version of Firefox. YouTube videos are all about using code which is beyond me. There must be a piece of software (app) or some other simple way to do this. Has anyone found a way yet?

Thanks, Pete

Gefragt von peted11 vor 5 Tagen

Beantwortet von jscher2000 vor 5 Tagen

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Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (Lesen Sie mehr)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Gefragt von dg1727 vor 2 Monaten

Beantwortet von dg1727 vor 3 Tagen