Forum der Gemeinschaft Firefox

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead end.

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Sync instructions on desktop browser include: Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code

There is no "Sync and save data" that I can see on menu

I'm on Firefox mobile, and I keep having this issue, and trust me, I've searched for solutions, but they just haven't worked out. Wverytime I open the Firefox app, it asks me to "get started". I've had Firefox for nearly a year now and it's my default browser. The only thing I can think that could be causing this issue would be me recently syncing my account onto my computer, but that was a little while ago and it used to not do this every time. Now it is. Please help?

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that option is not listed on mobile. Yes I'm logged in and yes I have synced previous versions of firefox

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, allows me to choose 'ready to scan' and presumably successfully scans the QR code displayed on the laptop (the laptop prompts me to approve the new device). Then the laptop indicates I need to wait to approve it on my phone, and the whole process stalls. The phone continues to display the mostly blank white screen with only the "moz://a" at the top and the spinning blue circle in the center. Eventually the whole thing seems to time out and I receive an error message on the laptop saying "websocket unexpectedly closed" and "device pairing failed".

My two hypotheses are that either still having my old phone (which is being retired to at-home use only, and I'd rather not de-sync) still synced is somehow interfering (seems unlikely), or that something about the new phone's software is interfering in the sync (seems unlikely and way out of my league in terms of troubleshooting around).

Help please?

Firefox is installed on my desktop and on my cell. How can I get my cell to show all bookmarks that I have on my desktop? I already synced a few times but no change!

I follow the instructions on how to Sync and save data on my mobile, but there is no option in the options as described. I am logged in on both the phone and desktop.

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I see a list of the my seven devices that use FireFox in the Connected Services list. I want to restore the data from my old phone onto my NEW phone. However, there doesn't appear to be a way to sync only the data from the old phone. When it syncs, it get the data from one of my 4 PCs. Can I select a data set to restore to my new phone?

Unable to view YouTube comments using Firefox on android. I can view the comments on Opera, duckgo and chrome.

This problem started about four days ago. Comments show on the short videos but not the regular videos. When I tap on "comments" the resulting page/frame is empty.

I recently switched from Linux to Windows and installed Firefox on my new system. I signed in with the same Firefox Account that I had used on Linux, but none of my bookmarks, shortcuts, or other data have synced. It feels like a fresh Firefox setup. Here’s what I’ve tried so far: 1. Confirmed that I signed in with the same Firefox Account. 2. Verified that Sync is enabled for bookmarks, history, and other items on Windows. 3. Triggered manual sync multiple times, but nothing has appeared. Is there any way to check if my bookmarks were stored on the Firefox servers, and if so, how can I retrieve them?

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 search tab Firefox. Setting to restore tabs enabled, but not working, lile a method with about:setting. I will be grateful for help.