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She denied permission to install helper at first, but that caused firefox to be dysfunctional. Retrying the install and giving permission to install the helper did not correct the problem. Her laptop is pretty much down for the count on this problem - firefox does not come up. Endless spinning beachball.

Is a work-around available?

It seems there is some conflict between the firefox helper and her VPN, private internet access (PIA) adding the login background task. She's. been using PIA for years.

I would try removing and re-installing firefox as a work-around but that would destroy the her bookmarks she relies on.

Thanks, Jerry

duplicate of /questions/1495342 thread

I try to install Firefox directly from the Mozilla repository.

For that, I read the article "Install Firefox on Linux" and followed the install instructions in first chapter "Debian-based distributions" step-by-step. (article https://support.mozilla.org/en-US/kb/install-firefox-linux)

Unfortunately, with every attempt to install Firefox, the Firefox LinuxMint (Ubundu) package will be still installed. The command to priorise the Mozilla repository seems to have no influenace.

How can I prevent/avoid using the LinuxMint/Ubundu repository? I wan't to install and update Firefox direct from Mozilla source.

I'm using Linux Mint 22.1 Xia base (Ubuntu 24.04 noble)

This article：https://support.mozilla.org/kb/install-firefox-linux. I want to install Firefox offline or use the deb package directly. My system is arm64.

On my home page i have 2 rows of short cuts. Then the latest news listings. Can I change the types of news listings? For example one story might be from NPR while the next can be from CNN then another from MSNBC. Non of which interests me. Is there away to set sites in the settings to list News and events that I would be interested in? Sites like The Wire, Reuters, NewsMax, RT, The National Desk, etc. So would there be a way to get those headlines? Thanks

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into the application folder. Firefox then opens but it won't run. Everything is frozen. What is going on??

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

After installing update for Windows 11 23H2, Firefox would run but could not display pages. I tried re-installing Firefox with the online installer but it can't complete the installation and no Firefox.exe can't be found. I then tried downloading and installing the offline version. The installation appears to complete but Firefox doesn't launch and Firefox.Exe can't be found in C:/Program File/Mozilla/.

Due to a technical issue, I've deleted Firefox and re-downloaded it. However, the SHA hash doesn't match. shasum -a 256 [path]/Firefox 134.0.2.dmg shows a hash of:

c87eade89ddf5d1996766840809b5d415d91ecb696326b4f1f92210200978d21

but that hash doesn't show anywhere on https://releases.mozilla.org/pub/firefox/releases/134.0.2/SHA256SUMS

mac/en-US/Firefox 134.0.2.dmg shows a SHA sum of:

7832a8d1e1a13322dec1b52d32e1e64d2b6254de8348575f2d22af4975d56a85

which is completely different.

I re-downloaded it, this time from https://www.mozilla.org/en-US/firefox/all/desktop-release/osx/en-US/, and this time the SHA sum is:

47e1c3b84e79d331842ccf994be56cd423126eaca6acfd1664d668cf48f98de0

which is yet different, and is also not found on https://releases.mozilla.org/pub/firefox/releases/134.0.2/SHA256SUMS

What's going on? Why can't I get a matching SHA sum?