Forum der Gemeinschaft Firefox

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

I understand that VPN was progressive roll out, but I have been able to successfully use it for the last two months. Today I upgraded to version 151.0.4 and the VPN icon was no longer up in the toolbar. I thought maybe I did something wrong and went back to customize and put it back on, but it's just not there anymore.

Did you decide to roll it back without warning?

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked.

Error says Google.com is unavailable, can't connect to servers etc.

Any ideas how to fix it ?

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

Offering some feedback about the VPN Beta. There are a couple of things I immediately notice about it that are lacking that would be nice to have.

First, the option to invert the excluded sites list and rather make it an included sites list. Especially since it has such a low amount of data each month, It would be great to be able to enable it and know it's only going to use data on the sites where I actually want it used. There are far more sites where I don't care about using the VPN than I exclusively want a VPN on.

Another good mode / option would to be able to enable the VPN only for one specific window or even tab group. I noticed if I use a private window and turn VPN on there, it turns it on for all of my firefox windows. Again here, this is a pretty focused use, if I'm in a private window and turn it on, it's for the extra privacy there, I don't need it on for the hundred other tabs I may have open.

Make an option to put the VPN button in the sidebar. Maybe I'm overlooking it but I don't see any way currently to add it to the sidebar instead of the top tool bar.

When the VPN is enabled, show the exit node information / location. So that at a glance I know where websites think my traffic is coming from. Some websites when you log in they send a 2FA that lists the location you are logging in from. It would be really helpful to easily corroborate that location with the location the VPN would be reporting.

Hi. I dont see and can not find new free built-in VPN from Mozilla in Firefox. I live in Russia. How to find it? or why there is no your new free VPN in Russia while we are very needed of it? Thx

When connecting to school wifi, it detects firefox VPN and doesn't allow me to do anything on the internet and I always end up having to use my mobile hotspot, which I have limited use of. Is there a way to remove the feature from firefox or fully disable it to where it's not active even just to let me enable it? It's driving me nuts.

Hello. When I opened my browser, you forcefully opened a tab about VPN and how to install this. However I cannot find the mentioned "get started" button.

This is the page that automatically opened: https://support.mozilla.org/en-US/kb/built-in-vpn?utm_source=www.firefox.com

hello, i heard that firefox released a free vpn plan, i tried to access it via the toolbar but it asked me to install the app (pic 1), after i installed the app it asked me to select a plan but there isn't a free option (pic 2). the firefox vpn won't allow me to proceed unless i select a plan (pic 3). so how to i get access to the free plan?

When I enable the firefox built-in vpn I have an error: "The proxy server is not found

Firefox cannot connect to the server at accounts.firefox.com What can you do?

Try to connect to another device. Check your modem or router. Log out and reconnect to Wi-Fi."

Thanks.

The Question refers to the Firefox built-in VPN being not available in enterprise environments. Background: My PC is being used strictly for private terms. System locale is German. OS is Windows 11 Pro 25H2 Firefox is version 150.0 The Windows installation is Domain joined. Firefox is being used with a domain-users windows account. When about:policies is being opened in Firefox the information is displayed "The Enterprise Policies service is inactive." The Firefox built-in VPN feature does not seem to be present in this installation of Firefox. No other VPN services are being used on that machine or in my network-environment.

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?