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Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (Lesen Sie mehr)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Gefragt von blue_sky vor 1 Jahr

Letzte Antwort von blue_sky vor 1 Jahr

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (Lesen Sie mehr)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Gefragt von nathanogrodowczyk vor 5 Monaten

Letzte Antwort von jonzn4SUSE vor 5 Monaten

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (Lesen Sie mehr)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Gefragt von glennsaddress vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren

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Hate update 89 -> how rollback with all settings/history to 88 ? Or change the look of 89 that it will look like 88

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird. I hate this look. I want old … (Lesen Sie mehr)

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird.

I hate this look. I want old look back - how to do this. I tried rollback to 88, but it ask to create new profile - after copying all content of profile it dose not work...

Is there a way to change look of 89 to look exactly like 88 ?

why why why .. again ..

Gefragt von a.h.porebski vor 11 Monaten

Beantwortet von George vor 11 Monaten

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How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (Lesen Sie mehr)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Gefragt von FireFoxSucks vor 6 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 6 Monaten

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So i just updated firefox and half of my extensions are not working (uBlock Origin, Stylish, Etc)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes … (Lesen Sie mehr)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes firefox color no longer automatically applies my theme (i have to go find the website and select it) and i lost the ability to load outlook.com/owa but thanks to a trick another user here (FredMcD) taught me (Manage data/Forget this site) i was able to regain access to it.

Also I would hope that it goes without saying but any responses suggesting Resets/Nukes will be ignored and reported. Let's try to work together to get this issue sorted out.

Gefragt von Sin Shadow Fox vor 2 Jahren

Letzte Antwort von Sin Shadow Fox vor 1 Jahr

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (Lesen Sie mehr)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Gefragt von pantelisgeorgiou vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (Lesen Sie mehr)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Gefragt von Sal vor 7 Monaten

Letzte Antwort von FredMcD vor 7 Monaten

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Profile migration won't work

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all s… (Lesen Sie mehr)

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all successfully show. But then if i close fiefox and open it again, in the top left-hand corner in red i just get

Please tell me what i'm doing wrong!

Gefragt von autolycus vor 2 Jahren

Beantwortet von autolycus vor 2 Jahren

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firefox will not load any pages and launches with a dialog box that displays nothing.

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinki… (Lesen Sie mehr)

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

Gefragt von ecbs5001 vor 8 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 7 Monaten

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Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]@… (Lesen Sie mehr)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Gefragt von mmathe8 vor 4 Monaten

Beantwortet von artur6912 vor 4 Monaten

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How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (Lesen Sie mehr)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Gefragt von jagadekar vor 1 Jahr

Letzte Antwort von Chris Ilias vor 8 Monaten

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (Lesen Sie mehr)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Gefragt von gombszem vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

Impossible to create new profile or utilize Firefox

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the followin… (Lesen Sie mehr)

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the following series of issues which prevent firefox from working all together.

Upon starting up Firefox automatically opens the profile manager. On first attempt the "Create Profile Wizard" would not function all together. After manually adding the "Mozilla" and "Firefox" folders to %appdata% it will now open, however the following issues occur regardless of any attempt made on my behalf.

If attempting to save a new profile to the default location the following error occurs

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 239" data: no]

If attempting to save a new profile to a different location the following error occurs when trying to either start up OR quit firefox

An unexpected error has prevented your changes from being saved.

After a times.json file is created

I have tried running in administrator mode, safe mode, everything I could possibly think of, and at this point I am convinced I will never be able to use firefox again despite having loved the browser for over a decade Attempting to find help through the knowledge base has completely failed

Gefragt von PrivateUser1 vor 4 Monaten

Letzte Antwort von PrivateUser1 vor 4 Monaten

Firefox suddenly cannot download any files

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In trou… (Lesen Sie mehr)

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In troubleshoot mode I can download files. However by a process of elimination it is not caused by hardware acceleration, addons or extensions or my avast antivirus. This is really troublesome and I really need to download a lot for work. Performing a refresh every couple of weeks is not the solution.

This problem has been around for at least two years now.

Gefragt von alex.ross vor 4 Monaten

Letzte Antwort von jonzn4SUSE vor 3 Monaten

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Firefox now saves files that I only wanted to open

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new … (Lesen Sie mehr)

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new behaviour the Downloads folder keeps filing up with useless clutter.

For example, before the update, when I downloaded a .zip file, a pop-up would show up asking if I wanted to save the file or open it with an application. If I chose to save it it would be saved to the Downloads folder, and if I chose to open it nothing would be saved to the Downloads folder.

After the update, when I download a .zip file, Firefox always saves the file to the Downloads folder, even if I choose to open it.

Can you please tell me if there is a way to make Firefox behave like in the previous version?

Gefragt von bayus.firestorm vor 2 Monaten

Beantwortet von bayus.firestorm vor 2 Monaten

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I downloaded the latest version but don't want to install it yet; can I remove the download?

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1. Today I download… (Lesen Sie mehr)

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1.

Today I downloaded what I now know to be the all-new complete revamp version. But I don't want to install it on my main PC until I've looked into a little more and perhaps tried it out on a laptop.With it in

Is there a way of removing the downloaded version? With it in place, if I restart Firefox or reboot the computer it will automatically be installed, and I don't want that to happen just yet.

I'm running Windows 7 on a desktop PC.

Many thanks.

Gefragt von mail226 vor 11 Monaten

Beantwortet von ·´¯`·...¸>-)))º> ~dbben vor 11 Monaten

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Being updated by another instance

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afr… (Lesen Sie mehr)

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.

Gefragt von Amay vor 9 Monaten

Beantwortet von Amay vor 8 Monaten

Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (Lesen Sie mehr)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Gefragt von nikkkko vor 3 Wochen

Letzte Antwort von nikkkko vor 2 Wochen

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (Lesen Sie mehr)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Gefragt von trevorawestphal vor 1 Jahr

Beantwortet von trevorawestphal vor 1 Jahr