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Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (Lesen Sie mehr)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Gefragt von AlexandreP vor 1 Monat

Beantwortet von AlexandreP vor 1 Monat

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can't seperate bookmarks for two different accounts

Recently I bought a new PC, installed Firefox on it, logged in with my account and synced all of my bookmarks and add-ons, etc My wife is now working on my old PC, there… (Lesen Sie mehr)

Recently I bought a new PC, installed Firefox on it, logged in with my account and synced all of my bookmarks and add-ons, etc My wife is now working on my old PC, therefore I removed all old programs and installed just the basic stuff she always uses. She's also created her own account after installing the latest version of Firefox. I didn't rename the computer, only her Windows useraccount. Also created a new profile, that doesn't help either because bookmarks keep getting synced between two different accounts each on a different PC and I don't seem to get it right. Looked at the different devices that should sync under each account, that seems to be OK. But everytime I make a change in the bookmarks on one of the PC's with it's own account the other one also gets changed under that different account. Can someone help me by taking it step by step, so I can understand what it is I am doing wrong?

Gefragt von CeeJeeGee vor 6 Monaten

Beantwortet von CeeJeeGee vor 6 Monaten

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Firefox cannot sync between Windows and Linux/Mac

I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would … (Lesen Sie mehr)

I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would have another set of bookmarks and user data. My windows devices cannot sync with firefox on other systems. Here's part of my error-sync-1575631489638.txt

1575631489410 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/authorization 200 1575631489411 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1575631489411 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489411 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489416 FirefoxAccounts TRACE finished write of json user data - took: 5 1575631489416 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575631489416 FirefoxAccounts TRACE starting write of user data to the login manager 1575631489427 FirefoxAccounts TRACE finished write of user data to the login manager 1575631489628 Sync.Status DEBUG Status for engine extension-storage: error.engine.reason.unknown_fail 1575631489628 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1575631489628 Sync.ErrorHandler DEBUG extension-storage failed: Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5 processResponse@kinto-http-client.js:2925:13 1575631489629 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of history - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping validation: no engines qualify 1575631489630 Sync.Synchronizer INFO Sync completed at 2019-12-06 19:24:49 after 0.77 secs. 1575631489630 Sync.Declined DEBUG Handling remote declined: [] 1575631489630 Sync.Declined DEBUG Handling local declined: [] 1575631489631 Sync.Declined DEBUG Declined changed? false 1575631489631 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1575631489631 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1575631489632 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Gefragt von Matt is not using FAKE FireFox vor 6 Monaten

Beantwortet von James vor 6 Monaten

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Reconnecting another device runs forever

I have two PCs one Linux the other Windows 10. I can sign on to my Firefox account on both machines Synch seems to be enabled on the Linuz PC only. When I try to connect … (Lesen Sie mehr)

I have two PCs one Linux the other Windows 10. I can sign on to my Firefox account on both machines Synch seems to be enabled on the Linuz PC only. When I try to connect Synch to the Windows PC I get the image which is on the first attached Screenshot. Following these direction I sign in to Firefox account on Windows and get the screen displayed in the second attachment. After about ten seconds it switches to the word "Working.." and stays there for hours.

Gefragt von Clawinus vor 8 Monaten

Beantwortet von Clawinus vor 8 Monaten

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Can't backup bookmarks. The bookmarked sign on bookmarked pages dissapears few moments after every launch. Sync is stuck on syncing. Can't add new bookmarks.

After starting Firefox, Sync starts and gets stuck on "Syncing" till I restart. Ever page shows as bookmarked for a while and then they all turn into not bookmarked. Back… (Lesen Sie mehr)

After starting Firefox, Sync starts and gets stuck on "Syncing" till I restart. Ever page shows as bookmarked for a while and then they all turn into not bookmarked. Backups won't be saved. Changes to bookmarks and adding new ones won't work either. Have tried a new profile, deleting xulstore.json and places.sqlite and have also tried safe-mode and all of them together. The sync is still in a loop. I have about 56000 bookmarks(I know that's a lot!) but it didn't use to take more than a few seconds. And not being able to see the last sync time by hovering really sucks as well btw.

Gefragt von Garshasb vor 9 Monaten

Beantwortet von cor-el vor 9 Monaten

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Sync Moile with PC

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my… (Lesen Sie mehr)

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my iPhone. How do I get my bookmarks back on my Laptop? Can I somehow export my bookmarks on my iPhone, which has Firefox mobile, and email them to myself on my Laptop? I would really appreciate it very much if anyone could assist me this this issue. Thank you.

Gefragt von David vor 9 Monaten

Beantwortet von David vor 9 Monaten

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All passwords on desktop disappeared available on android but will not sync

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (Lesen Sie mehr)

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.

I have never had this problem ever and have done nothing today that would cause this to happen

I have the most recent FF 66 and up to date Windows 10

Any suggestions welcome please.

Gefragt von adrian29630 vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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login saved lost

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (Lesen Sie mehr)

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks

Gefragt von Davide vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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blank page

on site polishburger.pl I have blank page. It becomes blank after it's loaded. I can click links - mouse cursor changes. Disabling hardware acceleration, safe mode, refre… (Lesen Sie mehr)

on site polishburger.pl I have blank page. It becomes blank after it's loaded. I can click links - mouse cursor changes. Disabling hardware acceleration, safe mode, refreshing firefox, disabling tracking protection, disabling addons does not help - always page becomes blank as soon as it loads = less than 1s.

Gefragt von CapSel vor 1 Jahr

Beantwortet von CapSel vor 1 Jahr

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after new version install passwords are lost and does not sync with other device , what to do ?

Centos 7 sync settings are bellow in the screenshot but no password is being synced whatsoever . About:config also showed correct settings . Please help P.S Everything w… (Lesen Sie mehr)

Centos 7 sync settings are bellow in the screenshot but no password is being synced whatsoever . About:config also showed correct settings . Please help P.S Everything was working before update perfectly .

Gefragt von ameria vor 1 Jahr

Beantwortet von ameria vor 1 Jahr

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Sync doesn't sync add-ons installed before sync activation

So I had bookmarks and extensions in my browser, but wasn't using Sync. After getting a new laptop, I wanted to activate Sync. So I created an account, connected sync wit… (Lesen Sie mehr)

So I had bookmarks and extensions in my browser, but wasn't using Sync.

After getting a new laptop, I wanted to activate Sync. So I created an account, connected sync with that account, made sure that everything was checked to sync, I then synced.

After that, on my laptop, I installed Firefox, and then added my account.

I saw that none of my bookmarks were synced, same things with my extensions.

On my desktop, I went ahead and saved my bookmarks, deleted them all, and then re-imported the bookmarks. They then were able to successfully sync, on the desktop to the laptop.

But I cannot do the same thing with extensions.

Gefragt von avezinaATastus vor 1 Jahr

Beantwortet von avezinaATastus vor 1 Jahr

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Can't log in my firefox sync account

Can't log in my firefox sync account on android due to two step authentication. Can't cancel two step authentication on the PC I'm logged in. Can't reset my recovery code… (Lesen Sie mehr)

Can't log in my firefox sync account on android due to two step authentication. Can't cancel two step authentication on the PC I'm logged in. Can't reset my recovery codes!

Gefragt von fankata vor 1 Jahr

Beantwortet von fankata vor 1 Jahr

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strange behavior with Firefox bookmarks that don't get properly saved

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK … (Lesen Sie mehr)

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK like they're saved, and I try to sync. The sync goes off in never-never land, and never finishes. Aaargh, I say, and I restart Firefox, whereby my new bookmarks are GONE! No memory of them. No record of being at them in my History. Now I should say that when I kill Firefox in this circumstance, I get an "Application not responding" error, so clearly something has already been hosed.

I should say that this happens occasionally. Not always. But it's pretty exasperating when it does, trying to recover those lost bookmarks. Normally, when I sync, it just takes a few seconds, and everything is keen.

Insights abut why, or how to prevent this? This has been going on for months, surviving re-downloading Firefox, and reboots.

Gefragt von danll vor 1 Jahr

Beantwortet von danll vor 1 Jahr

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I can't disconnect from Synch because I'm stuck in 2-factor hell & authy doesn't help. How to get back to step 0?

I used Authy to authenticate my Firefox account. I also used a 2nd email with my firefox account. It also started off so nicely and seemed like the proper, careful thing… (Lesen Sie mehr)

I used Authy to authenticate my Firefox account. I also used a 2nd email with my firefox account. It also started off so nicely and seemed like the proper, careful thing to do.

But somewhere along the way, amidst various installs/deletions, my authy app got deleted/reinstalled and became out of synch with my firefox, so now the codes (or maybe they're called keys?) that it generates are not recognized by my firefox account. And I can't seem to access any backups or recovery codes that work either.

And so here's the big problem now: On a positive note, yes, my bookmarks can synch between my macbook air and my iphone 8. And yes, on my firefox account I can change the password as many times as I want. BUT, I because I don't have the right authenticator codes working now, I would just like to re-start from scratch, and I would like to disconnect my two emails that are currently associated with this Firefox account.

However, without having the correct authenticator 6-character or long-character info, unfortunately I cannot even get that far! I cannot successful complete the delete action to delete that firefox account in order to do this. So now those two emails of mine are held hostage by this particular Firefox account, and I can't use them in another Firefox account, and I can't use them properly in this Firefox account either because the 2FA isn't working well with the Authy.

I just want to disconnect them and start over, but there seems to be no way to get out of this multifactor circular hell. And also, while I am very happy to have finally found this help screen to type in my question, it took me a LONG time to even find out where to submit my question -- I had to browse through so many not appliable topics for days until I found where I could send something more than just a happy or sad feedback face. It should be much more straightforward to submit a question. Thanks for any help anyone can provide!

Gefragt von Muddled vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Got malware, then reformatted, now missing bookmarks but not logins...?

I got a nasty malware infection today, from [stupidly] downloading a file. The app installed all sorts of garbage all over the place including taking over Firefox and re… (Lesen Sie mehr)

I got a nasty malware infection today, from [stupidly] downloading a file. The app installed all sorts of garbage all over the place including taking over Firefox and replacing Google search results with its own.

I'd been meaning to reformat + clean install Windows 7 anyway, so I did so immediately.

Now on the fresh install, I can log in to Firefox Sync, and all my logins are intact, however, my hundreds of bookmarks are "gone" and the Bookmark Toolbar won't let me add anything new to it either.

The thing is, the bookmarks *DO* still exist in FF on my Android... but as I understand there's no way to export bookmarks from mobile... (at least not without hacky-looking apps?)

I'm worried that it's going to sync "the wrong way" and delete them from the Android, but on the other hand, the strange toolbar behaviour might mean the data's still there but "stuck" or corrupt?

Any suggestions?

I'm on Windows 7 Home, running Firefox ESR 52/64-bit (same as previously).

Gefragt von ashleedawg vor 1 Jahr

Beantwortet von ashleedawg vor 1 Jahr

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My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (Lesen Sie mehr)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Gefragt von Aaron123 vor 1 Jahr

Beantwortet von Aaron123 vor 1 Jahr

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Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (Lesen Sie mehr)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

Gefragt von coolprash vor 1 Jahr

Beantwortet von Shadow110 vor 1 Jahr