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firefox keeps opening an "install update" box.

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When… (Lesen Sie mehr)

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

Gefragt von eauxvives.jj vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Can not see 5 star reviews for products at costco.com

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for … (Lesen Sie mehr)

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results. I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions?

Gefragt von byteme1946 vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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visited link not chaning colors in google search result

Visited links are turning color to purple in my firefox, which is default color, I did not change those color settings, and usually this behavior works but sometime on so… (Lesen Sie mehr)

Visited links are turning color to purple in my firefox, which is default color, I did not change those color settings, and usually this behavior works but sometime on some links in google search result

  1. Clicked link turning color
  2. Checking the page and clicking back button
  3. visited link color is still blue, should have been purple

I tried to open same search result in another tab but still no purple color for visited link. probably google adding some parameter to visited link which is making firefox algorithm to not to understand is this link visited or not.

you can see behaviour at https://youtu.be/2xAc4yf3uJY or https://imgur.com/1kydG7m or https://imgur.com/7g8aivL

My firefox version is 92.0.1, in windows 10

Gefragt von ozkan.pakdil vor 1 Jahr

Beantwortet von ozkan.pakdil vor 1 Jahr

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Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (Lesen Sie mehr)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Gefragt von Firefox_Beginner vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (Lesen Sie mehr)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Gefragt von stephenp1394 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox Force to store image using "Save AS" as Webp even image type is png, jpt etc

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png i found this discussion, but unfortunately it is not working for me and … (Lesen Sie mehr)

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png

i found this discussion, but unfortunately it is not working for me and i feel its not good solution. https://support.mozilla.org/en-US/questions/1286715

Gefragt von asadkamran786 vor 1 Jahr

Beantwortet von asadkamran786 vor 1 Jahr

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Suddenly can't dismiss find (control-F)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an … (Lesen Sie mehr)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right?

Gefragt von Dan Robinson vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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404 error

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still wor… (Lesen Sie mehr)

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still works with Chrome and Windows browsers

Gefragt von kx8y vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (Lesen Sie mehr)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Gefragt von ederyaviv vor 1 Jahr

Beantwortet von ederyaviv vor 1 Jahr

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Take Screenshot results in offset area added to desired image

A few days ago, a weird problem arose with "Take Screenshot" function. The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge… (Lesen Sie mehr)

A few days ago, a weird problem arose with "Take Screenshot" function.

The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge. Note: width of side border is wider than border on the bottom is tall. This is difficult to tell in a file image because it seem to be transparent and assumes the color of background. Confusing, I know, so I have included a composite image image of result of "Save Image As..." on top, and the "Take Screenshot" added to the bottom. Prior to a few days ago, the bottom image would not have the added borders and therefore the colored part of the image would be the same width as the "Save Image As..." and extend to bottom of the image.

Note: it doesn't matter whether I download to file or cut and paste the image. The same thing happens if I "Save Full Image". And, yes, I know I need to upgrade to latest version, but this issue needs investigation...

TIA, KBo

Gefragt von tvkrys vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (Lesen Sie mehr)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Gefragt von ericbates vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a sc… (Lesen Sie mehr)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Gefragt von Thanks4FF vor 1 Jahr

Beantwortet von Thanks4FF vor 1 Jahr

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Copy and paste into new tab search bar always "looses" the first word

If I copy and paste any two words or more into the search bar on the new tab it goes to google.co.uk as that is set but only searches for the phrase minus the first word.… (Lesen Sie mehr)

If I copy and paste any two words or more into the search bar on the new tab it goes to google.co.uk as that is set but only searches for the phrase minus the first word. If I paste it into the address bar everything is ok. If I do the same with a one word term the search bar does nothing having "lost" that word and the address bar works fine.

Gefragt von verminhater vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Minimize, resize and close icon not being integrated into Firefox window

Hi, since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on m… (Lesen Sie mehr)

Hi,

since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on my laptop. My problem is that those buttons are not integrated into the Firefox window itself.

What I mean is that to accommodate those buttons there is a white long bar all across the top part of the window with the "XXX site - Mozilla Firefox" title at the left and the "_ ⬜ X" icons on the right, while on my Desktop version those buttons are well integrated into the black (my theme color) part of the Firefox window, being at the same height as opened tabs (the said position of the icons on my desktop is represented by the white rectangle drawn on the attached picture (red lines are censored bookmarks and information)).

Is there a way to get rid of that white top strip and integrate the minimize, resize and close buttons in the Firefox window itself?

Thanks very much in advance for any help or reply!

Lorenzo

Gefragt von Lorenzo vor 1 Jahr

Beantwortet von Typo3000 vor 1 Jahr

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Pay sites appear very small -- tiny little letters and images

Any window associated with Paypal loads but the page is tiny. I have to zoom in order to read the page, login, etc. There is no problem with actually logging in. I opened… (Lesen Sie mehr)

Any window associated with Paypal loads but the page is tiny. I have to zoom in order to read the page, login, etc. There is no problem with actually logging in.

I opened FFOX in safe mode with the same result. Also cleared the startup cache.

Running 2016 MBP with Big Sur 11.5.1. Neither Safari nor Chrome have this issue.

Any help is appreciated!

Gefragt von rgarifo vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Line Spaces Between Bookmarks In Folders

Hello all there, after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be… (Lesen Sie mehr)

Hello all there,

after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be seen at once. How can I set the spaces between those bookmarks?

Gefragt von chris_someone vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr