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Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (Lesen Sie mehr)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Gefragt von lmacri vor 6 Tagen

Beantwortet von MarkRH vor 6 Tagen

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How to completely remove the tab bar

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating… (Lesen Sie mehr)

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating a folder called Chrome within my Firefox Profile folder. I then created a text file within that folder and named it userChrome.css. I put this string in the text file #tabbrowser-tabs { visibility: collapse !important; } This did not work, does anyone know the best method for getting rid of the annoying tab bar?

Thank you

Gefragt von simpleman2 vor 7 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 7 Monaten

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Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (Lesen Sie mehr)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Gefragt von Jimmy vor 1 Woche

Beantwortet von Jimmy vor 6 Tagen

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Certain websites don't display images

Hi there I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone… (Lesen Sie mehr)

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

Gefragt von paulh5 vor 6 Tagen

Beantwortet von zeroknight vor 6 Tagen

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Default Search Engine

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft… (Lesen Sie mehr)

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Gefragt von Talia Ross vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

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Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (Lesen Sie mehr)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Gefragt von PhilG vor 1 Woche

Beantwortet von PhilG vor 6 Tagen

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When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (Lesen Sie mehr)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Gefragt von feifang feng vor 6 Tagen

Beantwortet von zeroknight vor 6 Tagen

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firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (Lesen Sie mehr)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Gefragt von Radu vor 6 Tagen

Beantwortet von zeroknight vor 6 Tagen

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Firefox themes

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset… (Lesen Sie mehr)

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset I made myself, using all options except advanced colors.

Gefragt von Lord_Voidwrath vor 1 Woche

Beantwortet von Lord_Voidwrath vor 6 Tagen

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youtube ad blocker not blocking ads

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the scr… (Lesen Sie mehr)

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the screen. I added another top rated youtube add blocker, quit firefox and then opened it again. Before, if I clicked a video it started an ad and I could go back and then hit the video again, but now that doesn't work, but if I select to show the video in a new tab, there are no ads in that tab. What can I do to make the ads stop like they used to and never appear? Yes and my OS is Ubuntu 22.04

Gefragt von pdsimdars vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

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Youtube video small on the left

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as t… (Lesen Sie mehr)

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as the video.


Thanks in advance :)

Gefragt von Cynical Possum vor 1 Woche

Beantwortet von cor-el vor 1 Woche

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Multiple windows not restoring.

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because i… (Lesen Sie mehr)

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because it eats a lot of memory, I have to close and reopen Firefox from time to time. And to my annoyance, sometimes it "forgets" about one of the windows. So opens only one instead of both. Therefore I loose some quite important tabs. Any suggestions on how to fix this? Thank you.

Gefragt von zarsss vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

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Copy is completely broken in the Linux .deb version of Firefox

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev too… (Lesen Sie mehr)

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

Gefragt von cvpsmith vor 1 Woche

Beantwortet von cor-el vor 1 Woche

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Not Capable Reset Firefox And Start Fresh New

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my… (Lesen Sie mehr)

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new?

  • If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*

Gefragt von David Cloud vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

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Firefox using more and more memory

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and … (Lesen Sie mehr)

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Gefragt von sdodell vor 1 Woche

Beantwortet von cor-el vor 1 Woche

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firefox will not startup/run

Firefox suddenly quit opening or running on one of my computers. I have tried to reinstall firefox to now avail. I now get a message saying it can't load profile. I would… (Lesen Sie mehr)

Firefox suddenly quit opening or running on one of my computers. I have tried to reinstall firefox to now avail. I now get a message saying it can't load profile. I would like to do a complete clean reinstall but cannot fine a way to do that.

Gefragt von hemicro vor 1 Woche

Beantwortet von cor-el vor 1 Woche