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Firefox crashes

hi i have a .... to me ... big problem. firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away. firefox just crash… (Lesen Sie mehr)

hi i have a .... to me ... big problem.

firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away.

firefox just crashes before its had a chance. downloaded new and same thing happens. a crash report comes up but i can't get the report written before its gone.

installed new version of mozilla. still persists

so i followed the prompts form here, "You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum."

and i get this, Crash ID: bp-74f92cba-0ebf-43ba-a7bc-2a1871171126

can you help me pls. thnx brian

Gefragt von just plain old brian vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Firefox always closes soon after launching in a computer lab.

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter … (Lesen Sie mehr)

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.

Gefragt von jszabo3 vor 1 Jahr

Beantwortet von jszabo3 vor 1 Jahr

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32 bit Linux mint Tessa 19.1 and Firefox goes straight to crash report. Download version listed as 66.0.1

I was having troubles with the Cinnamon desktop and had to switch video cards. I found Firefox crashed right away. I then replaced the video card and reloaded from scratc… (Lesen Sie mehr)

I was having troubles with the Cinnamon desktop and had to switch video cards. I found Firefox crashed right away. I then replaced the video card and reloaded from scratch and the Cinnamon desktop works fine but Firefox still goes straight to crash report. In fact I tested and even Thunderbird goes straight to crash report. It does appear to send out the info and it created a report but I can't do a copy and paste of the report since I can't send anything out myself. The version that came with the Linux Mint 19.1 Distro 32 bit should be a 32 bit version. Both Firefox and Thunderbird is working fine on my other two 64 bit machines running Mint 19.1 64 bit.

Gefragt von cavman35 vor 1 Jahr

Beantwortet von cavman35 vor 1 Jahr

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Visiting addon page crashes

Tried https://support.mozilla.org/en-US/questions/1199066 nothing helps Firefox 65.0.2 on arch kernel 4.20 Tried to install add ons, can access addon search result. Once … (Lesen Sie mehr)

Tried https://support.mozilla.org/en-US/questions/1199066 nothing helps

Firefox 65.0.2 on arch kernel 4.20

Tried to install add ons, can access addon search result. Once i enter the actual extension page, it crashes.

The tab loads, the images show, firefox crashes only after the tab is focused.

If it helps. My x session crashes as well, and it gives the following error. "firefox: Fatal IO error 11 (Resource temporary unavailable)

Gefragt von Ongspxm vor 1 Jahr

Beantwortet von Ongspxm vor 1 Jahr

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FF tabs keeps crashing in various tabs, despite updating FF, graphic card driver, running in safe mode, closing other tabs, and it does not use much RAM.

As topic says, despite the solutions stated in (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help), my FF keeps crashing in various t… (Lesen Sie mehr)

As topic says, despite the solutions stated in (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help), my FF keeps crashing in various tabs, even in "Firefox Help" and "Firefox Tour" in the FF menu. I'm really in trouble! please help :) Following are some of my crash codes: bp-1152bf52-a4b6-4f4e-829a-cbe850190324 bp-9b899d02-b9e0-4e73-a3ad-b9b170190324 bp-3341e5fd-a479-4aa0-bd94-49ead0190324 bp-ac438328-34ac-4fb7-b055-d14e20190324 bp-6b99b80a-fba9-46de-9a66-bdf980190324 bp-73fb061e-6832-4ec8-b5aa-e4adf0190324 bp-361eda36-06ee-4168-ae6f-df4040190324 bp-9d6ef6f4-8e1f-42e7-8335-21b540190324 bp-7a02568b-c70f-44fb-b747-baaff0190324 bp-ce8b1b4b-33c7-4a3d-990a-0b5cb0190324 bp-21bac419-c404-4a84-b391-5bfb60190324 bp-9b5d20eb-d753-4c37-a83b-0962e0190324 bp-31b45892-b1bf-4e69-84fd-c3bde0190324 bp-f03977a6-49ff-4ce0-8ada-9e3fb0190324 bp-b9177f18-766c-4c71-bdbc-a795b0190324 bp-251c10b3-1959-452d-b02c-e1c930190324 bp-8645993c-f6ce-44a8-aef5-f8a9f0190324 bp-5ed679b4-d838-4ad0-abd9-946470190324 bp-17132db6-4bb0-4dc8-8f57-dc7d60190324 bp-e797a8b5-332d-49f8-8531-e00a70190324 bp-eccd1032-89ef-483d-833e-a1ad20190324 bp-764bfba2-4bfd-4d4f-8beb-ddaf20190324 bp-acf34bac-bc90-498f-9e14-28e2c0190324

Gefragt von m.shojaati vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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2nd YouTube video selection causes multiple Firefox crash windows, can you help?

YouTube plays the first video fine, but when I select any other video from the browser window I get multiple Firefox crash alert windows. Nothing happens when I click the… (Lesen Sie mehr)

YouTube plays the first video fine, but when I select any other video from the browser window I get multiple Firefox crash alert windows. Nothing happens when I click the "Close the Program" option in the Crash Alert. Firefox remains open and eventually after a slight delay, the video selected will play, but the crash alert keeps popping up. -Began yesterday (3/11/19), no known changes to browser or system -Refreshed Firefox (did not help) -Attempted in Safe Mode (did not help) Thanks for any recommendations.

Gefragt von brob153 vor 1 Jahr

Beantwortet von brob153 vor 1 Jahr

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Tabs keep crashing when going to certain sites.

If I try to log on to any Google service the tab crashes. There's also some random websites to cause crashes like stackoverflow.com. I've done the checking of my system w… (Lesen Sie mehr)

If I try to log on to any Google service the tab crashes. There's also some random websites to cause crashes like stackoverflow.com.

I've done the checking of my system with sfc /scannow and it all came out okay as well as doing safe mode and clearing out all my cookies/data.

Here's the crash reports I keep getting (they are all pretty much the same): bp-04470f75-be59-4080-b624-24eac0190303 bp-69e099ef-573c-4dea-b781-8b5900190303 bp-39dec853-e59b-4316-b580-4bae70190303 bp-d6af900e-b87b-4b7f-9d71-d9ab20190303 bp-e9267ab4-c619-490c-88cd-43a6f0190303

Gefragt von Alonso G vor 1 Jahr

Beantwortet von Alonso G vor 1 Jahr

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Firefox doesn't start anymore

Crash-ID: bp-b3f3fff8-1cf7-43f6-b36e-19f1a0190209.txt. Firefox doesn't start anymore. First it crashed after starting. Then I made a clean install and now it crash after … (Lesen Sie mehr)

Crash-ID: bp-b3f3fff8-1cf7-43f6-b36e-19f1a0190209.txt. Firefox doesn't start anymore. First it crashed after starting. Then I made a clean install and now it crash after a few seconds. Could someone take a look at the crash-id and give me some hints - or a solution? The computer is a MacBook Ari 13.3, mid 2013, i7, 8GB RAM, 1TB Ssd (not apple), Mac OS 10.14.2, language german. If you need some further information, please don't hesitate to contact me

nice greetings from Germany Michael

Gefragt von MRSHH vor 1 Jahr

Beantwortet von MRSHH vor 1 Jahr

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Firefox crashes

Firefox tabs crash shortly after clicking on new tab + sign with no crash report. Firefox stays up, and presents msg Gah, your tab just crashed. We can help,..... rest… (Lesen Sie mehr)

Firefox tabs crash shortly after clicking on new tab + sign with no crash report. Firefox stays up, and presents msg Gah, your tab just crashed. We can help,..... restore tab. After clicking restore tab, it comes up and crashes immediately again. I removed all Mozilla directories and files and profile and all mozilla files under apps directory, and reinstalled and get same results. Started Firefox in safemode with same results. I am able to bring up troubleshooting page and then go to help pages from there but cannot link anywhere from there as it crashes the tab again with no crash reports. I ran malwarebytes and found no issues. I disabled browser.tab.xxx and that had no affect either. I don't know if it is specific to this level as I don't know when it was updated as it is my wife's PC and was probably on update automatically. Running latest level on Windows 10 Firefox level 65

Gefragt von Darelldsw vor 1 Jahr

Beantwortet von Darelldsw vor 1 Jahr

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Firefox crashes on clean install

Firefox crashes 1 of 2 times when I open it. I have uninstalled it, deleted all Mozilla folders under C:\Users and reinstalled latest FF. When I open it in Safe mode on a… (Lesen Sie mehr)

Firefox crashes 1 of 2 times when I open it. I have uninstalled it, deleted all Mozilla folders under C:\Users and reinstalled latest FF. When I open it in Safe mode on a clean install I got this dump. The problem started after a Windows 10 update.

AdapterDeviceID: 0x1200 AdapterDriverVersion: 23.21.13.8813 AdapterSubsysID: 35151458 AdapterVendorID: 0x10de AvailablePageFile: 12711714816 AvailablePhysicalMemory: 10966462464 AvailableVirtualMemory: 140731534286848 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 1506661564416 BreakpadReserveSize: 83886080 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1548327801 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1548327232 MemoryErrorCorrection: None ModuleSignatureInfo: {"ESET, spol. s r.o.":["eplgFirefox.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wsock32.dll","dataexchange.dll","Windows.UI.dll","usp10.dll","twinapi.dll","DWrite.dll","wscapi.dll","InputHost.dll","TextInputFramework.dll","wbemsvc.dll","fastprox.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","wbemcomn.dll","wbemprox.dll","urlmon.dll","ColorAdapterClient.dll","mscms.dll","comctl32.dll","iertutil.dll","GdiPlus.dll","msi.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","MMDevAPI.dll","AudioSes.dll","version.dll","WindowsCodecs.dll","WinTypes.dll","CoreUIComponents.dll","avrt.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","d3d11.dll","d2d1.dll","dcomp.dll","winmmbase.dll","winmm.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","twinapi.appcore.dll","rmclient.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","kernel.appcore.dll","powrprof.dll","msasn1.dll","profapi.dll","windows.storage.dll","cfgmgr32.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","msvcp_win.dll","cryptsp.dll","ucrtbase.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","crypt32.dll","oleaut32.dll","msctf.dll","rpcrt4.dll","shell32.dll","setupapi.dll","nsi.dll","SHCore.dll","user32.dll","clbcatq.dll","gdi32.dll","ole32.dll","combase.dll","psapi.dll","sechost.dll","advapi32.dll","ws2_32.dll","shlwapi.dll","msvcrt.dll","kernel32.dll","imm32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Realtime Soft AG":["RTSUltraMonHook.dll","UltraMonResButtons.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 546 StartupCrash: 0 StartupTime: 1548327794 SystemMemoryUsePercentage: 35 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16335,"virtualMaxMB":134217728,"cpu":{"count":16,"cores":8,"vendor":"AuthenticAMD","family":23,"model":1,"stepping":1,"l2cacheKB":512,"l3cacheKB":8192,"speedMHz":3400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":17763,"windowsUBR":253,"installYear":2019},"hdd":{"profile":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"},"binary":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"},"system":{"model":"Samsung SSD 750 EVO 250GB","revision":"MAT01B6Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"NVIDIA GeForce GTX 560 Ti","vendorID":"0x10de","deviceID":"0x1200","subsysID":"35151458","RAM":1024,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\\nvldumd.dll","driverVersion":"23.21.13.8813","driverDate":"10-27-2017","GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1280,"screenHeight":1024,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"blocked"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["ESET Security"],"antispyware":["ESET Security","Spybot - Search and Destroy"],"firewall":["ESET Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com"}},"profile":{"creationDate":17920,"firstUseDate":17920},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"screenshots@mozilla.org":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"webcompat@mozilla.org":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17920}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"}} ThreadIdNameMapping: 512:"Gecko_IOThread",8508:"Timer",11104:"Link Monitor",13160:"Socket Thread",10124:"JS Watchdog",9624:"JS Helper",13852:"JS Helper",12808:"JS Helper",3976:"JS Helper",1008:"JS Helper",10968:"JS Helper",12456:"JS Helper",2940:"JS Helper",13604:"Cache2 I/O",2024:"Cookie",9804:"DOM Worker",14060:"IPDL Background",9840:"GMPThread",8100:"WindowsVsyncThread",12676:"Compositor",11300:"ImgDecoder #1",14024:"ImageIO",4676:"HTML5 Parser",7736:"StyleThread#3",11812:"StyleThread#0",14372:"StyleThread#1",7108:"StyleThread#2",1560:"StyleThread#4",4932:"StyleThread#5",11764:"ImageBridgeChild",12588:"DOM Worker",14572:"ProcessHangMon",576:"StreamTrans #75", Throttleable: 1 TotalPageFile: 19678539776 TotalPhysicalMemory: 17128402944 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 63.35751 Vendor: Mozilla Version: 64.0.2 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

Gefragt von marcus.ostman vor 1 Jahr

Beantwortet von marcus.ostman vor 1 Jahr

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Firefox crashes

The last crash I could report had the code: bp-c4cca8d5-dc05-4b9d-ad79-b304b0190119 Since then I can't start, safe mode or any other way long enough to report it. I used… (Lesen Sie mehr)

The last crash I could report had the code: bp-c4cca8d5-dc05-4b9d-ad79-b304b0190119

Since then I can't start, safe mode or any other way long enough to report it. I used FF Dev Ed last night (same program, same computer, same settings) and it worked fine. Now, nothing. Running latest version on 27" iMac, OS 10.13.6, 32 GB 1600 MHz DDR3. Can run FF Quantum 64.0.2, seems to work OK. Tried to refresh, downloaded new copy of Dev Ed software, same problem.

Ideas?

Gefragt von rj180 vor 1 Jahr

Beantwortet von rj180 vor 1 Jahr

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Consistently Crashes

Everything worked fine until yesterday. At first it was tabs crashing but that quickly turned into Firefox crashing. I haven't installed anything, haven't done anything… (Lesen Sie mehr)

Everything worked fine until yesterday. At first it was tabs crashing but that quickly turned into Firefox crashing. I haven't installed anything, haven't done anything that would cause it as far as I know.

At first it was 2-4 minutes the tab would crash. Then it turned into Firefox crashing every minute or two. Now it crashes within a few seconds of startup.

Here's what I've done to try to resolve it. I've updated flash player, graphic drivers. I've disabled add-ons, started Firefox in safe mode, tried clean install, tried different version of Firefox. It's crashing constantly.

What else is there to do?

Firefox version: 63. (I've tried 64 and results are same). OS: Windows 10 64 bit.

Gefragt von turbow5 vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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All tabs crash when I click on them except facebook and amazon since @2PM. I've probably filed hundred of crash reports

Firefox has been crashing on all tabs except amazon and facebook - even mozzilla support suddenly since 2 PM today. I've submitted I'm not sure how many crash reports bu… (Lesen Sie mehr)

Firefox has been crashing on all tabs except amazon and facebook - even mozzilla support suddenly since 2 PM today. I've submitted I'm not sure how many crash reports but here they all are. This is a Windows 10 machine that constantly updates itself and Firefox also updates itself all the time, currently version 63.0.3. I can't even copy the reports out - it crashes before I can. I'm sending this on chrome.

Here's the full link on the latest one: https://crash-stats.mozilla.com/report/index/da812d9a-8ba7-4fd7-8d74-f3b3b0181211

Please help.

Thank you,

Jo Anne


Unsubmitted Crash Reports Report ID Date Crashed

Submitted Crash Reports Report ID Date Submitted bp-33d9020d-c2be-4985-b525-a21ee0181211 12/11/2018 3:30 PM bp-f610f715-2165-4b51-956a-b7cc70181211 12/11/2018 3:30 PM bp-a7d716f7-e461-4a01-9ccf-ccbf20181211 12/11/2018 3:30 PM bp-b589a4ff-3791-448c-a6f6-d50620181211 12/11/2018 3:27 PM bp-6f50bdbe-e87e-4dc7-8f7e-61f3a0181211 12/11/2018 3:09 PM bp-9ae8f667-2fec-43b9-a819-1f69c0181211 12/11/2018 2:57 PM bp-ee54c088-1571-44ce-acf1-b37ba0181211 12/11/2018 2:55 PM bp-c7ce7318-bf21-45ef-aa95-ddf5f0181211 12/11/2018 2:24 PM bp-0fc98aaf-0fa4-470c-84e7-1a7760181211 12/11/2018 2:21 PM bp-cbd0a7b9-a6b8-4e38-8ee7-c543a0181211 12/11/2018 2:20 PM

Gefragt von joanneSchneider vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Firefox crashes

my firefox get crashed at start i have updated my version many times and re-installed it to my system but problem persist please help me to out this submited report id … (Lesen Sie mehr)

my firefox get crashed at start i have updated my version many times and re-installed it to my system but problem persist please help me to out this

submited report id bp-644b9d07-9d1e-4a74-aab0-0f00e0181211

Gefragt von paragkandi vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr

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Firefox crashes in every page

crashes details: 6283415f-8f1e-46b5-ba25-22311a7b9e9d 05/12/2018 18:37 1a0a7daa-68d4-4b30-a025-7422439cd0b4 05/12/2018 18:34 93d7e66f-dcbf-4023-ba24-a2a41f9f3453 05/1… (Lesen Sie mehr)

crashes details:


6283415f-8f1e-46b5-ba25-22311a7b9e9d 05/12/2018 18:37 1a0a7daa-68d4-4b30-a025-7422439cd0b4 05/12/2018 18:34 93d7e66f-dcbf-4023-ba24-a2a41f9f3453 05/12/2018 18:33 7bd05a24-9ef5-4e81-b7f3-9bf329ace26c 05/12/2018 18:32 5e0ec8d4-5c72-445e-8940-83879dbfe4db 05/12/2018 18:31 2379102e-67c2-40df-9fee-9998b2c4c86e 05/12/2018 18:31 d6af05b9-4e64-43ec-bfb3-60e61056cdfe 05/12/2018 18:31 20f71bbb-6f64-4bbb-be19-733d0233404a 05/12/2018 18:31 0f531f36-f505-4b13-8369-319a36229016 05/12/2018 18:30 fb66fd5f-1db9-4850-8706-2530e15a2157 05/12/2018 18:30 4339e4a6-feb6-4959-aa0a-6f71aa4cfdff 05/12/2018 18:30 b27802a4-b207-4b45-bd12-cd8c4556313d 05/12/2018 18:30 dad32960-860b-4b3a-8e3b-1b094f572eaa 05/12/2018 18:30 f80311ec-c469-45b9-9bfc-26a1d2dc2c09 05/12/2018 18:30 faad84e7-1f57-4a0d-9575-cafb65329a3c 05/12/2018 18:30 5bfa026d-cf1f-4505-95c0-3a98449ff65c 05/12/2018 18:30 cf1c3fbb-0495-4d11-b185-0214865ba2d1 05/12/2018 18:29 20659cdb-b1df-4f3f-a72c-4f27d75b4c5d 05/12/2018 18:29 7bd072a6-2eae-40df-b5a4-fd5cf2624a68 05/12/2018 18:27

Gefragt von Quecorro vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox crashes

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option. Have tried: (1) closing and restarting Firefox; (2) restarting … (Lesen Sie mehr)

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option.

Have tried: (1) closing and restarting Firefox; (2) restarting computer (MacBook Pro, Mid 2014, OSX 10.13.6); and (3) trashing Firefox, emptying trash, and restarting computer again. No luck. Continue to get the same, "We're sorry. Firefox had a problem and crashed," error prompt.

Per the instructions at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent..., I am pasting my most recent Submitted Crash Report here: Crash ID: bp-550e8b76-0c74-487f-a901-7abc70181203

Any help would be appreciated.

Thanks, Brandon

Gefragt von thejosephboys vor 1 Jahr

Beantwortet von FredMcD vor 1 Jahr

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Firefox crashes instead of starting after loading a page.

Firefox started to crash on me today after opening a tab and I can't open it neither in safe mode. I am running it on Windows 7. bp-4d14aa25-fb20-40b6-a402-eab410181202 b… (Lesen Sie mehr)

Firefox started to crash on me today after opening a tab and I can't open it neither in safe mode. I am running it on Windows 7.

bp-4d14aa25-fb20-40b6-a402-eab410181202 bp-39fb8077-21f6-4634-9706-b914b0181202

Gefragt von arutztele vor 2 Jahren

Beantwortet von FredMcD vor 2 Jahren