• Gelöst

live not working yt

Hi, I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i … (Lesen Sie mehr)

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Gefragt von bigi162 vor 1 Woche

Beantwortet von jonzn4SUSE vor 1 Woche

  • Gelöst

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (Lesen Sie mehr)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Gefragt von Jay vor 1 Woche

Beantwortet von Jay vor 1 Woche

  • Gelöst

Error 1001 - DNS resolution error

Hello! I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites. My OS: Wind… (Lesen Sie mehr)

Hello!

I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites.

My OS: Windows 10. My Firefox version: 127.0 (64-bit).

Gefragt von vopil15234 vor 1 Woche

Beantwortet von jonzn4SUSE vor 1 Woche

  • Gelöst

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (Lesen Sie mehr)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Gefragt von nab.layk vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

  • Gelöst

Youtube audio plays extremely slow(Video is fine, audio and video are way out of sync, of course)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache cleari… (Lesen Sie mehr)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache clearing, hardware acceleration turned off, enabled DRM and widevine, driver updates, in private mode or not, logged in or not, firefox restarts, computer restarts.

But Youtube plays fine in Chrome and Edge.

I dont think I didnt anything drastically different, or updated win10 or firefox, or messed with anything. It was working fine a day ago.

Is there any way to reset something?

Gefragt von abelang82 vor 1 Woche

Beantwortet von abelang82 vor 1 Woche

  • Gelöst

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (Lesen Sie mehr)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Gefragt von bertfw vor 1 Woche

Beantwortet von cor-el vor 1 Woche

  • Gelöst

Firefox loads occasionally very slowly - sometimes about 30+ seconds.

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what … (Lesen Sie mehr)

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what the problem is and how to fix it.

Gefragt von Mike vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

  • Gelöst

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (Lesen Sie mehr)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Gefragt von nadum8 vor 3 Monaten

Beantwortet von jonzn4SUSE vor 3 Monaten

  • Gelöst

Access to Website Being Denied: Brute Force Bot Was Blocked

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm… (Lesen Sie mehr)

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm a bot. When I use Firefox's privacy mode I don't get this error. I would prefer not to use privacy mode. I contacted the administrator of the website I'm attempting to access and he couldn't offer any help.

When I use Google Chrome browser I don't encounter the above problem. This leads me to believe it's not an issue with my Avast Anti-Tracking and Antivirus settings.

Any help would be appreciated.

Chrys

Gefragt von Chrys6600 vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

  • Gelöst

Firefox on Linux does not allow entries in forms that are called up in IFRAME.

Dear friends, Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android. Does anyone know why this is the case? Uwe … (Lesen Sie mehr)

Dear friends,

Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android.

Does anyone know why this is the case? Uwe

Firefox 127.0 (64-Bit)

Gefragt von haller-mtl vor 1 Woche

Beantwortet von jonzn4SUSE vor 1 Woche

  • Gelöst

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (Lesen Sie mehr)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Gefragt von Sean Stevens vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

  • Gelöst

Update Broke Advanced Options for Undoing 2022 Private Window Visual Changes

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right… (Lesen Sie mehr)

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right of the window.

At the time, support threads (such as this one https://support.mozilla.org/en-US/questions/1393494#answer-1542568 ) suggested changing three options to revert these changes: -browser.privateWindowSeparation.enabled -browser.privatebrowsing.enable-new-indicator -browser.privatebrowsing.enable-new-logo I really dislike how these changes look, and so immediately followed this advice. In my advanced options, every one of these is still set to "false" to this day. However, after a recent Firefox update (my current version is listed as 127.0), these no longer seem to have any effect making the new look the only option.

I would strongly prefer to at least re-combine the taskbar icons for standard and private browsing into a single icon. Is there any way to do this in the current update, or is this change permanent going forward? If it is permanent, would reverting to version 126.01 risk losing my current Firefox profile?

Gefragt von f-v-k vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

  • Gelöst

Latest update wrecked my workflow with alt+shift+arrow overwrite

Hello! I am a heavy user of Firefox: daily & around 8 hours a day. I usually use alt+shift+left/right-arrow to select a few words to the right / to the left. With … (Lesen Sie mehr)

Hello!

I am a heavy user of Firefox: daily & around 8 hours a day.

I usually use alt+shift+left/right-arrow to select a few words to the right / to the left. With the latest update (mandatory because this is a work-administered) laptop, the new behavior is that tabs are changed.

I want any solution to revert this to standard (past) behavior (preferably not an extension). Looked around in about:config but could not find anything to toggle on/off.

This is highly annoying as I've had this workflow for literally years. Even opening this ticket I encountered the issue more than 3 times as I was phrasing the message and had to delete & rewrite some stuff while also have other tabs open in the same Firefox window.

Would highly appreciate your timely response!

Thanks a lot! -- John

Gefragt von ionut_mntn vor 1 Woche

Beantwortet von ionut_mntn vor 1 Woche

  • Gelöst

three.js inconsistently runs slowly

I am trying to access websites that use three.js. When I initially start, the website runs too slowly to be usable, but if I tab out for some time and then tab back in, t… (Lesen Sie mehr)

I am trying to access websites that use three.js. When I initially start, the website runs too slowly to be usable, but if I tab out for some time and then tab back in, the website runs at normal speed for a bit before slowing down again. I cannot find any solutions to this problem nor anyone else who had the same problem as me.

OS: Windows 11 Home 23H2 (22635.3720) Firefox Version: 126.0.1 GPU: GIGABYTE NVIDIA RTX 4060 Ti 8GB GPU Drivers: Game Ready 555.99

Gefragt von Puzzle League central (90919293) vor 1 Woche

Beantwortet von Puzzle League central (90919293) vor 1 Woche

  • Gelöst

What is the url for firefox update

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I ca… (Lesen Sie mehr)

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I can do that with creating a bookmark to: edge://settings/help I have search for, but cannot find the equivalent in firefox

Gefragt von johan2.parlevliet vor 1 Woche

Beantwortet von cor-el vor 1 Woche

  • Gelöst

ALT-SHIFT-LEFT got remapped to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (Lesen Sie mehr)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Gefragt von fritzthecat4 vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

  • Gelöst
  • Gesperrt

The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (Lesen Sie mehr)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Gefragt von soalivetoday vor 1 Woche

Beantwortet von soalivetoday vor 1 Woche

  • Gelöst

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (Lesen Sie mehr)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Gefragt von eckuemmel vor 3 Monaten

Beantwortet von eckuemmel vor 3 Monaten

  • Gelöst

Firefox 127 - close tab button missing for background tabs when more than 10 tabs opened

In previous versions I was able to open around 15-20 tabs before X button disappeared from them and I was no longer able to close them without activating them first. Now… (Lesen Sie mehr)

In previous versions I was able to open around 15-20 tabs before X button disappeared from them and I was no longer able to close them without activating them first.

Now this happens much earlier - only 10 tabs is enough on my 1080p 100% scaling desktop and 9 tabs on my 1080p 125% notebook.

X button is present if you have 10 tabs or less, but disappears with 11 tabs, when there is still plenty of space on tabs to click on X!

I compared it to brave and in brave you can still have 22 tabs opened before X button disappears!

Anyone has any method to force presence of x button? This is really annoying as I often have much tabs open and close only 2-3 of them. Now I have to open each one again to be able to close it.

Gefragt von Piterk vor 1 Woche

Beantwortet von Agent virtuel vor 1 Woche