Firefox-Hilfeforum

Problem: Firefox scrolls up to the top of page when I click on any video link on Tiktok site.

Details:

• Problem also exists in Private Window.
• I tried disabling all Extensions and it didn't help.
• Works normal only in Safe Mode.
• Tiktok works fine with other browsers.
• Page works normal 1 time after initial loading. I click on any video and it opens. When I exit video page and land back on video index, problem starts. Any mouse click (right,left and middle) makes FF jump to top of the page (even without scrolling. It's supposed to scroll just like when you press HOME on keyb.).
• 2 different behaviors on Tiktok Main Feed vs Tiktok User's Feed. On the Main Feed, when I click on a video, I see the page jumps to top but it opens the video link after a 1/2 sec delay. On the User's Feed, video link doesn't open. It just jumps to the top and does nothing.

Version: FF 96.0.3 (64-bit) for Desktop PC OS: Win 7 SP2

Any suggestions to pin and fix this?

Firefox Desktop version 97.0, 64 bit, latest update. How can I find where in the bookmark folder tree, a bookmark is, if I have "lost" it, and it is in a bookmark SUB folder? If I use the search bookmarks tool when bookmarks are in the sidebar, it finds the bookmark very well, but doesn't tell me what folder it is in. If I use the edit bookmark tool by clicking the blue star by the address bar on the opened bookmark it will give me the name of the folder, but if that is a subfolder, there is no clue where in the bookmark folder tree it is to be found. I've never managed to find the answer to this one, for several years! Many thanks.

Hi, Trying to move profiles to new computer.

Can only B/U some parts to usb stick, then get error message that filename paths are too long, not supported in system (win 7).

Tried creating folder in stick w/ profile name & then copy contents of appdata folder to that. Same problem.

Also tried copying main folder to root of C/ drive...same issue.

Rebooted & retried, same.

What's Up Doc?...thanks

Firefox will not save ANY new passwords. Some older ones still work. Checking menu->passwords gives 'no logins found'

I use Thunderbird Mail which I had not updated for years. I was starting to get a lot of certificate errors of some emails so I did an update (and set auto update) It's now at 91.4.1. This update broke Thunderbird in that is needed a passwork every time is started, or sent email, or attempted to check the server for emails. Totally unusable. Searches to fix this suggested two files are used, and one post suggested a third file. Suggestions were delete these files and Thunderbird would recreate them. I did, it did and the problem remained. However the third file mentioned in only one post DIDN'T get recreated. From memory the three files were cert9.db, key4.db and logins.json and I think it was logins.json that didn't create. I created a dummy file of the same name and now I can save my email login.

As a result of the above cert9.db, key4.db and logins.json were deleted, from the Firefox profile as well as the Thunderbird one.

On starting Firefox I quickly found I'd lost all the logins, and started re-adding them as I needed them. This worked for a while, but now I can't add any more. Firefox still prompts to save but next time that site is accessed it asks for the password again (earlier sites are still remembered) The dates on the files are logins.json 14/11/2021, cert9.db & key4.db 15/11/2021 (current date 26/12/2021) I removed all these files from the Firefox profile, started Firefox and it recreated the two db files with the current date, logins.json was created with the date 13/11/2021, which is the date of logins-backup.json Next I deleted the three files and logins-backup.json and started Firefox, db files recreated but not logins.json this time.

In both cases the earier web sites still remember the passwords and the laster ones don't, and firefox still shows 'No logins found'

Where are the passwords stored? It's clearly not cert9 or key4, there's a hight source that can recreate these files

Is there a registry problem?

Thanks

i LOOK UP COURT DATES ETC https://judicialsearch.co.grayson.tx.us:8443/Search.aspx?ID=100 AND PRIOR TO THIS LAST update i was able to look people up by name(not case) - so when I change case to defendant- then input last and first name and search- I could then GO BACK and the names would still be there . NOW SUCKS and cost me extra days in work-- now I change case to defendant- input name and search- then go back to search the next one and I have to CHOOSE defendant AGAIN from case - then input name I need that page to stay on Defendant. I could care less if it erases the names.. HOW do YOU FIX THIS???? I changed to FIREFOX when Google did this to me years ago... Now you did it. I am currently looking into other browsers that have what I need. So fix it or I go. I also work at home so FF will be changed there as well as this office. HELP>>>>>>

I'm trying to create a DOS batch file to clear the current profile's cache (web site data only, not cookies). I have it working fine using a hard-coded path of the existing profile (I only have one profile), but I'd like it to remain viable in case a newer profile is created for whatever reason. Is there a way to retrieve the path into a variable?

Thank you!

Hi,

Another bad change for me after last update. When I click on the NEW Tab I don't see the icons or tiles of my most used websites anymore . Only the top search bar and a down menu with the 10 most used websites. Where did the tiles go?

The article Customize your New Tab page to hide or display content doesn't work . I cannot get into settings to change anything. Is there another solution???? I would like my tiles back.

Thank you,

Amy

Since updating my firefox version this morning, 2/10,2022, I am getting the following error message when accessing and navigating the following websites: youtube, yahoo, ncbsports, etc.

XML PARING ERROR: UNDEFINED ENTITY LOCATION: whatever website I am trying to access and navigate LINE 15, COLUMN 43:

I have restarted my computer and still get the error. All of my other computers, which have not be updated, are working fine. I am unable to reinstall the previous version since is not available to me.

Please help.

On my home tower PC, the Bookmarks appear on the left side of the screen (WINDOWS 7 HOME PREMIUM. On my laptop PC, when FIREFOX updated to the latest version in the past several months, the Bookmarks no longer appear on the left side of the screen immediately when I open FIREFOX. In order to see the Bookmarks, I have to click on a small icon at the upper right hand corner of the screen. Then, the Bookmarks appear on the right side of the screen. I have been through all the items in the Settings screen, checked each subheading for any item pertaining to moving the Bookmarks to the LEFT side, but have found nothing. I first checked your knowledge base, and while it reported 2 responses, neither one of them correctly addressed this particular problem. Please help.

Suddenly I cannot acess my account at Sychrony Bank and their tech department says this is an issue with an update to Firefox, which I use on a Windows computer. I have a similar problem with shockwave.com.

OK I will try to be nice but I have wasted 4 hours trying to Place the cursor in the Search Text Box I have tried a suggestion found on a Firefox Help post with NO results I set all these configs to False using about:config browser.proton.contextmenus.enabled browser.proton.doorhangers.enabled browser.proton.enabled browser.proton.modals.enabled browser.proton.places-tooltip.enabled browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False Let's be real searching from the address bar is like having a Castrated Prize Bull. It is worthless

What I want to accomplish is when I open Firefox I want the cursor in the Search Text Box and I want to search from that little text box If I use this link in Pocket https://start.duckduckgo.com/ I get the behavior I want My view of using this procedure is Pocket is just a shortcut bar and is a little like the Bull Current OS is Windows 7 Pro 64 bit very locked down Firefox ver 96.0 I would also like to know how to remove my login information after my question is answered

I'm running 96.0.3 (64-bit) on Windows 7 Ultimate 64-bit. Firefox has suddenly started having trouble with my local library's website. Chrome loads it just fine. Here's a sample URL:

https://jocolibrary.bibliocommons.com/v2/record/S36C592151

Firefox tries to load that for 60 seconds or so and then says "504 Gateway Time-out The server didn't respond in time. "

When I go to the main site:

https://jocolibrary.bibliocommons.com

Firefox will load it, though it takes a while, and everything seems ok except it flashes the message "Could not retrieve availabilities via API. Baker_And_Taylor short-circuited and fallback disabled." When I try to use the Search function on the page, I get the 504 error mentioned above.

I've tried running Firefox without add-ons and the same thing happens. I've tried deleting the cookies for this site as well.

Firefox has never had trouble with this site before late last night.

Hi! I very stupidly removed the checkmark from "show editor when saving" and now I've lost the ability to edit and move new bookmarks. Is there any way to restore this? (I have tried for 20 minutes, and can't find one!) Doy! Thanks for your time. Sorry to be an idiot.

As title says, an infinite scrolling web page like duckduckgo search results or reddit home page, stop loading after a few seconds. you can get maybe 2 pages of search results, but no more.

Hello/hi Yesterday (Feb1) I had a functional problem with my email site (provider = Orange). Sorting it out with the technician obliged me to refresh Mozilla (for various reasons I'm still on Wndows 7), even though I saw that I had the latest version. I believe that I ticked all the right bowes when doing the Refresh. When it had completed my Orange function duly worked again - but! I could no longer see my (quite extenive) Bookmarks. There's no loner any button to enable me to Bookmark a current page.. My efforts via the drop-down Get-Help-on-Bookmarks function have not worked either. So, please, I need your help! Many thanks indeed for both your excellent browser and for the help which I hope will be forthcoming! Best wishes, PT.