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Downloading files and programs.

Every time I download something whether its a program or file, Firefox would completely freeze for a few seconds and then go back to normal and resume the download. I fin… (Lesen Sie mehr)

Every time I download something whether its a program or file, Firefox would completely freeze for a few seconds and then go back to normal and resume the download. I find it very irritating, especially when I am trying to do something else on a different tab whether its working on school work or just watching a video. Is there a fix for this or will this be fixed in an upcoming update?

Gefragt von razerhoff vor 6 Tagen

Letzte Antwort von FredMcD vor 6 Tagen

I have been trying for a long time to open my hotmail with this browser. I'm tyred ! I only can do with chrome. Trying also to update your browse , no way! I like this browse. Please help me

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired o… (Lesen Sie mehr)

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired of trying. I am trying to update the browse, it doesn't work ! It seems to me that the mozilla browse i being blocked. thank you for being so good !

Gefragt von arelisgalavis9 vor 6 Tagen

Letzte Antwort von cor-el vor 6 Tagen

Firefox Reverts Back to Old Version

We rec'd errors that we were using an older version of Firefox. We updated it and then overnight it reverts back to the older version. We have uninstalled the old versi… (Lesen Sie mehr)

We rec'd errors that we were using an older version of Firefox. We updated it and then overnight it reverts back to the older version. We have uninstalled the old version, restarted the computer, reinstalled the new version, etc, with no luck.

Gefragt von ronmurtaugh vor 4 Tagen

Letzte Antwort von jscher2000 vor 4 Tagen

Passwords Saved on a Firefox Browser that had to be deleted and now I can't find the saved passwords on the newly installed Firefox browser

I had to reinstall my Firefox web browser because of the XPCom error I kept receiving. For one of my jobs that I work remotely, I had my information saved on my old Firef… (Lesen Sie mehr)

I had to reinstall my Firefox web browser because of the XPCom error I kept receiving. For one of my jobs that I work remotely, I had my information saved on my old Firefox web browser. Now that I had to reinstall the web browser, my information is lost and I do not know how to retrieve. My question is, once a password is saved, you guys on the backend have the ability to retrieve it? Please let me know as this would be greatly helpful for my job.

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Gefragt von dannyhyppolite vor 4 Tagen

Letzte Antwort von gild vor 4 Tagen

Missing Pictures

I downloaded the new improved Firefox and all my pictures posted this year are gone. I asked Mozilla for help and of course like I thought an effing robot must have answe… (Lesen Sie mehr)

I downloaded the new improved Firefox and all my pictures posted this year are gone. I asked Mozilla for help and of course like I thought an effing robot must have answered me. This is because Mozilla washed their hands of the problem and the robot (obviously uneducated) gave me a song and dance about how this is MY fault and Mozilla is completely blameless. Mozilla is using the old operator error routine we hear so often when a company can’t be bothered to help a customer. Now I am faced with $50 an hour to have a TRUSTED computer repair person to sort this out. Don’t ever ask Mozilla for help, their uneducated robot will just say it’s your problem. Perhaps I should have just stayed with Google Chrome, at least they tried to give an intelligent answer and not give up on their customer and blame the customer for the problem. I think this is on page 35 of the Mozilla customer service manual. When you don’t know the answer just blame the user and move on to a simpler question. An uneducated answer is better than no answer at all. Let the user pay someone to fix the problem caused by Mozilla. Good luck if you ask them anything, best not to waste your time and go to someone private or a grade 9 student that knows more about Mozilla and computers than Mozilla itself does.

Gefragt von rodger_mckibbon vor 3 Tagen

Letzte Antwort von cor-el vor 3 Tagen

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (Lesen Sie mehr)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Gefragt von drscottmandel vor 3 Tagen

Lost all extremely improtant data after forced Update - Please help

Hi, I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that… (Lesen Sie mehr)

Hi,

I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that I gave up and proceed with update... Then disaster happened: everything is lost. All my customized settings, all bookmarks that my life depend on, everything is lost. Please can someone help me survive...

I checked for FirefoxOLD folder if there is one (e.g. on Desktop) anywhere on hard drive of my PC but there isn't. All self done solutions I tried but failed produced around 15+ additional profiles because I had to delete ( * ) Profiles INI single file otherwise Firefox couldn't be opened due to error message. When I deleted INI, I was able to open firefox with LOST extremely important data. Every opening produced I believe 3 new profiles.


( * ) I still have them in Recycle bin.

I went to about:profiles and there are only two: the one being used (lost data) and one more. When I open "one more" profile in different browsers all my data is remaining to be gone.

Currently in total are 18 profiles in C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles folder. At least 15 of them are from failed solution attempts. The thing that worries me the most is the single profile, out of other 3, that should had my data available. I used it as the only folder in "Profiles" folder. Then I used to run Firefox and data is missing even there. This particular profile that brought me the most of hopes is NOT available via about:configs and the thing that worried me the most inside the folder of particular profile that I guess should have the data is the fact that the folder is almost entirely empty. Only two files inside: search-metadata.json and times.json

Can someone please help me get my data back?

Please I had really important data but cannot recover it on my own :'-( oh my god...

Gefragt von Andrew vor 15 Stunden

Letzte Antwort von FredMcD vor 2 Stunden

weißes Fenster

Nach dem Start von Firefox öffnet sich das Fenster aber: ohne Inhalt, ohne Adresszeile, ohne Menüleiste - es ist nichts vorhanden. Nur ein weißes Rechteck. So dass nicht … (Lesen Sie mehr)

Nach dem Start von Firefox öffnet sich das Fenster aber: ohne Inhalt, ohne Adresszeile, ohne Menüleiste - es ist nichts vorhanden. Nur ein weißes Rechteck. So dass nicht einmal der Reparatur-Modus von Firefox gestartet werden kann. Man kann zwar irgendwo intuitiv herumklicken, aber man kann mit dem neuen popup nichts anfangen, s. Beispiele, da beim Klick auf einen Parameter nichts kommt.

Virenprüfung (Kaspersky in der akt. Version): keine Verbesserung Firefox-Start abgesichert: dto.

Deinstallation und Neuinstallation der aktuellen Version 78.02. : gleiches Ergebnis

In Edge ist das Problem nicht vorhanden.

Gefragt von guenter.merkle_stuttgart vor 8 Stunden

Video DownloadHelper does not work

Video DownloadHelper does not work with Firefox now, although it used to work beautifully. Although the application is showing as enabled, the Video DownloadHelper icon n… (Lesen Sie mehr)

Video DownloadHelper does not work with Firefox now, although it used to work beautifully. Although the application is showing as enabled, the Video DownloadHelper icon no longer appears in the upper right hand corner. Would like to know detailed steps to fix the issue.

Gefragt von jcadams3561A vor 6 Stunden

  • Archiviert

Are there any conflicts or problems having 2 browsers on the same computer using windows 7

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser. … (Lesen Sie mehr)

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser.

Gefragt von gerryloman vor 7 Jahren

Letzte Antwort von cor-el vor 7 Jahren

  • Archiviert

When I updated FF Eco Start Page became my start PAge and default search place WHY?

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble corr… (Lesen Sie mehr)

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble correcting this and how can this happen to FF? I thought your browser was secure.

Gefragt von Rusyazman vor 7 Jahren

Letzte Antwort von comgeek888 vor 7 Jahren

  • Archiviert

I want to download Firefox 17 to a jump drive on a Windows machine and install it on my Mac. Can I do this?

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with t… (Lesen Sie mehr)

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with the corruption of downloads. Even teensy tiny ones. Perhaps you've heard about it since you're also in Mountain View. They have not responded to repeated posts from the forum... I have an iMac running Snow Leopard 10.6.8 and I haven't been able to update my software. I go to Lane Medical Library at Stanford to use the Windows machines there. I load whatever standalone software that I can onto a jump drive and install it at home. Unfortunately, some sites (like Apple and maybe even Mozilla!) recognize the computer you're on and only allow you to download software compatible with the machine that you are actually sitting at. This means that I can't reinstall Safari because I can't get a copy of it. And it looks like I might not be able to install Firefox 17.0 either. At least, that's what I'm trying to find out. "We've made some educated guesses about your current browser and operating system." See what I mean? So when I go to the library, will I be able to download a copy of Firefox 17.0 for the Mac and install it on my computer at home? Thanks!

Gefragt von Sparky_is_my_guy vor 7 Jahren

Letzte Antwort von cor-el vor 7 Jahren

  • Archiviert

I cannot update from v. 16 to v. 17, and 16 no longer works (and is locked, so I can't throw it away)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17. I. When I try to move the download to the Applications folder: (1) If I c… (Lesen Sie mehr)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17.

I. When I try to move the download to the Applications folder:

(1) If I choose "Replace," I get the error message: "The operation can’t be completed because you don’t have permission to access some of the items."

(2) If I choose "Keep Both Files," I get the error message: "The operation can’t be completed because an unexpected error occurred (error code 0)."

II. Version 16 no longer works:

1. If I try to open it now, I get the error message: "You can't open the application Firefox.app because it may be damaged or incomplete."

2. If I try to throw out the damaged app, I get the error message: "The operation can’t be completed because the item “Firefox.app” is locked."

Can someone help me with this? Thanks!

Gefragt von lzzz vor 7 Jahren

Letzte Antwort von cor-el vor 7 Jahren