Firefox Support Forum

I've been trying to delete this very account for about 20 minutes now to no avail. I have a separate account, but want to associate it with this email and can't do that while this account exists. Every time I try to delete this account, it tells me that I've entered the wrong password. I have changed the password twice now with the same results, even given an extremely simple password. I'm hoping there's a nuclear option or something.

Furthermore, I'd like to express how displeased I am that this is my only recourse. Really wish I could get help from Mozilla staff instead of posting on a forum and hoping. That would probably get this solved much more quickly.

When copying the text, it is not inserted into the message in web.whatsapp.com, everything works correctly in other browsers, you can only copy the text that is in the WhatsApp correspondence, if I want to copy a link or just text, it does not give

need help accessing our email on yahoo. after answering the security question, in which town was your father born in, it staes that it is the wrong answer, denies access to email and refers us to a pay for help number to restore email. I believe it to be a scam. any way that Firefox can help? If you try to send a message, we can not open our email. therein is the problem.

In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting?

Greetings:

When I enter Canva with Firefox 115.1 / W7 everything is perfect until I get to use the image editor of this platform.

Since I was getting an error message from Canva I have investigated, this has to do with WebGL

Doing a test on the page with WebGl 1, this is working.

Doing a test on the page with WebGl2, it seemed to me that it was limited.

I read the settings in config to disable performance and not overclock the hardware (I have an old Nvidia graphics card)

I enter the page again, perform the test again with WebGl2, and it appears to be working.

So far so good.

I enter Canva and now when I try to edit a photo (I previously cleared the cache and restarted Firefox) I don't even get an error message anymore and Firefox freezes.

Now (and that's why I'm writing this report) if I log into Canva with Google Chrome on the same PC, I don't have any kind of problem editing a photo. That is to say; there is not a problem with my graphics card but with Firefox.

Does anyone know how to fix this issue?

I don't want to use Google Chrome!

Thank you.

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the attached screenshot.

Firefox 115.1.0 iMac Sierra

Hi I have a website that is being blocked on my friends computer. When I go to the same website it is blocked as well. I have updated the Firefox software but still cant get to the website. It does work on google chrome but I want to use it on Firefox. any help on this?

Here is the website: https://www.microminimus.com