Firefox-Hilfeforum

My potato pc(amd A8-7600, 8G ram, rx560 2G) is not capable of YouTube vp9 hardware acceleration, but I played 1080p 60fps videos without difficulty using add-ons that force h264 decoding, but the videos started stuttering a while ago. At first, I thought it was add-ons problem, but other than YouTube, too

I used the translation app because I was not good at English

For some reason I keep getting signed out of every website, sometimes while I'm still browsing the website. I tell it to stay logged in and remember me but it does not work. It is particularly annoying with whatsapp because it considers each new login as a separate device. Is this a setting I can turn off? A bug on ublock or adblocker? please help

I keep getting promts to update firefox to the latest version about every 10 days, why is this? or could it be a scam? I find it unusual to get so many prompts popping up quite regularly to upate firefox, most other programes that I run on my win pc don't do this

Regards

Jim

Hi - I go to Firefox preferences home page to choose Google.com as my own Default url. But after about a week or so, it always drops this default choice, and I have to do it all over again - week after week after week. Why does it do this, and how can I make the url default choice permanent?

Thanks.

- louis berney [removed email from public]

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download freezes the page, site and my computer at a credit card company- requiring end task and complete shut down of computer. This has been occurring for 2 months. I do not have any issue loading these sites or sections via Edge or Chrome. Will this be corrected with the name change? Will there be another browser page that is more reliable?

If not, you don’t need to change your name on Firefox browser. You can just close it down and I will move to Edge or Chrome.

None of your Troubleshooting answers on your Support page covers my situation. I have cleared history, verified settings based on internet articles from others with this issue. Please have someone contact me directly. I’m tired of trying to fix this issue with your browser.

I have changed my email address. My old one is CLOSED. I am unable to make any changes to my current Mozilla account because I am sent a code to my CLOSED email. I have run in to this with other accounts before. It doesn't make sense!

Hello,

since today the Addons "uBlockOrigin" and "Ghostery" are not anymore working in Firefox. In Chrome all works fine.

When i load a YT-Video, i got an Ad, the Video is black, i see nothing but i hear the ad. This is since today and i never encountered that.

Someone can help me with that?

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, this would be a certificate issue on the website's side, but in this case, I don't believe it is. The issue being is I can access the site using Firefox on both my phone and other computers just fine. It just appears to be my desktop having the issue.

Are there any recommendations for fixing this issue? I've attempted clearing browser history, doing fully clean installs of Firefox, other browsers, shutting off my VPN, and DNS flush.

To note: this is a SSO site for logging into Opera products - in my case GameMaker Studio 2. I was, at least, able to login a few weeks ago. I'm using Windows 11, currently fully updated as of writing this. I'm using NordVPN, but so are other systems that allow me to sign in.

https://id.gamemaker.io/account/opera_sso (redirects to auth.opera.com)

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628.1b88b68b

I have tried many suggestions from web searches but still have the problem. I have: cleared history, cookies and cache reset firefox turned off firewall (microsoft) then turned it back on turned off proxy I do not have a VPN changed the DNS reset my modem reset my router run internet troubleshooter run in private mode run in safe mode turned off extensions restarted computer reset network settings

I added a VPN and it will work with that running but I prefer not to use it.

this also happens in Opera, Bing and Chrome. I am on Wifi and my son is on ethernet connection and we both have the issue.

Very frustrating. Any other suggestions? Could it be Windows Defender?

Team, I have inadvertently been using 2 different Firefox accounts (for years now), each with one of my primary email addresses. I have a new phone and have been trying to Synchronize both of my laptops to it, thus discovering my problem.

It seems that I have created 2 different Firefox Accounts, each with 1 of my primary email accounts, but both of which have the same profile picture. (Which is why I didn't recognize this before.)

Is there a way to combine my 2 Firefox accounts but keep both of my primary email addresses (thus Merge or Combine, not remove 1)? This will allow both of my 2 laptops have the same configuration and keep all my saved passwords/logins/bookmarks/etc.

Any help would be MUCH appreciated.

For Reference, my devices are: 2x Windows 11 Laptops 1x Android Smartphone.

I have a number of Firefox windows opened with numerous bookmarks opened on each of them. Can I save them in such a way that, when I have to restart my computer, they will automatically re load?

Jim Birke

I've been using Firefox for years without any problem and some weeks ago I started noticing that when I'm on Linux, Firefox freezes when loading some websites (but it does not always do). I think it usually happens when my laptop uses the dedicated GPU (but I'd say that not exclusively).

I tried checking with Troubleshoot Mode to see if it happened too and unfortunately Firefox was also freezing randomly sometimes.

This is not something caused by a corrupted installation as using another user profile solves the problem. There's also no logs at about:crash. When it happens, the only thing I can do is kill the process. It's not like everything freezes but when certain website keeps loading I notice that the mouse icon does not get updated when hovering buttons and if I go to another tab and search or try to load another website, it simply does not work, it takes some seconds and then I just see a spinning wheel (from Firefox itself, not the website)

Could it be caused by any about:config changes? I mean I have changed a lot of things there following Arkenfox's user.js but had no trouble until some weeks ago. I'll try disabling privacy.resistFingerprinting. Thanks in advance

I need to see every website that has been visited on Firefox from my account from Sept 2022 to Oct 2023. Please advise how I would go about doing this.

Aaron

Using 118.0.1 (64-bit) under Linux Mint 21.2.

Apparent bug: Retrying failed "Web Page, Complete" case of "Save Page As..." does not retry downloading files.

1. Observed behavior:

1. With the extension "DuckDuckGo Privacy Essentials" enabled, typically if I do "Save Page As..." and choose "Web Page, Complete", then one or more files in the resulting "... Files" folder is missing compared to if the extension is disabled. This is probably as it should be. But...

2. In the downloads dropdown the download is shown as "failed". This is arguably as it should be, though the lack of information as to exactly which file download failed is unhelpful. Or arguably it is not as it should be, since from the point of the privacy extension user the download did not fail, it succeeded completely. But...

3. ***If I then click on the retry icon, it re-downloads *only the HTML*, not the files folder, and reports success.***

1. Expected behavior:

If a "Save As..." "Web Page, Complete" fails, then retry should attempt to re-download all the files, or at least all the ones thought to have failed.

Hello. How do I tell Firefox when I wish to access a website that it isn't letting me access? There is no way to do this, that I can see. I'm getting a "Hmm. We're having trouble finding that site." error. I get this periodically & wish there was a "give permission" button right there. It's for a subscription renewal screen, in this case. I've already tried my internet security software plus my VPN, nothing. Thank you.

I haven't yet found the correct configuration to do this.

What I want is: 1. History should either not be saved, or alternatively auto-deleted after a certain time (e.g. only keep history of the past hour), or as a last resort get deleted when closing the browser. 2. I want to keep the ability to restore recently closed tabs. I realize this is a bit in conflict to not having a history, but just remembering the last few closed tabs would be enough, or all tabs closed in the last few minutes. 3. When I restart the browser, I want it to restore my previously open tabs 4. I want to keep cookies and logins (i.e. not get logged out everywhere, and have the cookie dialogues after restarting the browser). 5. Not super important, but ideally I want to keep my saved favicons/website logos in the bookmarks and on the new tab page.

So basically I just want to way for the history to be empty or automatically pruned, without sanitizing any other data on exit or browsing in a kind of permanent private mode.

Thank you in advance!

Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and management of an "account" at the website - to just Google’s Chrome or Microsoft’s Edge.

At the websites of the two following companies (one, a major health insurance company, and the other, a major waste disposal company), I had previously navigated to my account with Firefox without trouble ... until up-dates or revisions to the website rendered access to accounts impossible with Firefox. In each case, I called to ask for help with my problem, only to be told that the website's accounts were no longer configured to work with browsers other than Chrome or Edge, and to try using one of them rather than Firefox!

-- Blue Shield of California – by 2022, the change being made sometime in 2021 or early 2022 (a year when I had to be with another insurer) -- WM (formerly "Waste Management") – mid-2023.

As a result of my loyalty to Mozilla Firefox's promise of privacy and disdain for Chrome and Edge, I have lost access to the utility and convenience of an on-line account with both my insurer and my garbage collection service - irritating to say the least.

I am uneasy, moreover, that this might signal the beginnings of a trend if greater resistance is not raised to failing to accommodate the use of Firefox as an internet browser. Neither company's customer service representative was impressed by my personal objection; clearly it will take more concerted, organized pressure not to blow off those netizens who use Firefox rather than its data-sucking competitors.

Please, what can "we", Firefox users & Mozilla, do to resist being squeezed out by IT departments who cannot be bothered with extra configuration labor required to include accommodating Firefox?!

I usually have two Ff sessions goins; one regular for sites I log on to and a Private for casual browsing.

It would be great if I could set the Private session to always accept cookies and not prompt me, but the two modes don't seem to be separated in the settings.

Is there a work-around (or possibly a plug-in) that could solve this?

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. While other browser's allow me to play above 360p up to 4K resolution. What is going on with FireFox this never happen before until the upgrade of FireFox in Manajaro ARM.

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.