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blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (Lesen Sie mehr)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Gefragt von robert.mcknight vor 10 Monaten

Beantwortet von Dee vor 10 Monaten

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Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (Lesen Sie mehr)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Gefragt von Pooh Bear vor 10 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 10 Monaten

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New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (Lesen Sie mehr)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Gefragt von martingaul3378 vor 10 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 10 Monaten

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Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (Lesen Sie mehr)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Gefragt von mrshvd3 vor 10 Monaten

Letzte Antwort von mrshvd3 vor 10 Monaten

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Cannot login to credit union, security code mismatch

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Secu… (Lesen Sie mehr)

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Security Code Mismatch." No other browser has this problem. Is anything being done to fix this well-known problem?

Gefragt von wayne-man vor 10 Monaten

Beantwortet von wayne-man vor 10 Monaten

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unable to turn off Safe Search in Bing

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, i… (Lesen Sie mehr)

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, it has reverted to moderate. Firefox is vs 96.0.1. Setting is set to normal, not strict. Windows 10 preferences are set to safe search off. All caches have been cleared. I took off all extensions, ran malware bytes & cccleaner & anti-virus scan. I tried a refresh of Firefox. Nothing has helped.

Using Edge or Chrome browsers on the Bing search page, Safe search turns off as it should.

--There was a power failure, last night, which knocked off my computer.  That may or may not be related.  However, with both Edge and Chrome accessing Bing okay, it seems to definitely be a Firefox problem?

Gefragt von sunslight vor 10 Monaten

Beantwortet von cor-el vor 10 Monaten

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Firefox 96 broke iCloud 2FA 95.0.2 still works

I have two computers, a desktop and a laptop. A few days ago FF auto updated to 96.0 on the desktop. The laptop is still at 95.0.2 (thankfully I turned auto update off… (Lesen Sie mehr)

I have two computers, a desktop and a laptop. A few days ago FF auto updated to 96.0 on the desktop. The laptop is still at 95.0.2 (thankfully I turned auto update off on that one.)

Now iCloud 2FA does not work on the desktop with FF 96.0.0. The six digit code is correctly sent to my iPhone but on the website in the browser, the 6 character box for entry does not appear and the error message is "Failed to verify your identity. Try again." See attached screen shot.

I disabled HTTP3 but this did nothing.

Version 95.0.2 works fine and I am able to logon to iCloud on.

As you know, there is no way to rollback FF. I do not want reinstall the old version and have to create another profile and lose all my settings!

Please confirm. Now I have to use Chrome on my desktop as the work around which I really don't want to do.

Thank you, Scott Keller

Gefragt von sfin2golf-mozilla vor 10 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 10 Monaten

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Update to Firefox 96 breaks log in to Wowway Email

After updating to Firefox 96, when ever I try to log in to my Wowway email, a new tab opens with only the message "please wait while we are logging you in" and never logs… (Lesen Sie mehr)

After updating to Firefox 96, when ever I try to log in to my Wowway email, a new tab opens with only the message "please wait while we are logging you in" and never logs in. I did a new install of Windows 10 on my desktop and used Firefox 95.0.2 and the problem went away, but on my laptop using Firefox 96 it still does it. I have tried Internet Explorer (but not any other browsers) and have no problem signing in. I see that others have this problem too and I tried the solutions that others have posted but none work.

Gefragt von dj5300 vor 10 Monaten

Beantwortet von cor-el vor 10 Monaten

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website wont work says must accept 3rd party cookies have tried several things

My bank has a tab that pays money directly its called Popmoney. Up until yesterday it has worked fine. It now says "We're sorry for this error. In order to use this se… (Lesen Sie mehr)

My bank has a tab that pays money directly its called Popmoney. Up until yesterday it has worked fine. It now says "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies." I have gone into settings and unchecked the box for cookies (all of them)under the enhanced tracking protection....reloaded tabs and restarted browser and restarted computer... it still says the same thing on the bank website. I also have gone on the shield next to the website bar and turned off the protection for this site there as well ... it still says the same thing... I also cleared the cookies and the cache for the site I also have unchecked the Tracking I also have put the website address in as an exception for pop up blockers can anyone help /... is this a glitch in a new update.... I think a new update happened ? please help

Gefragt von leggettandassoc vor 10 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 10 Monaten

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Bing SafeSearch resets to Moderate

Firefox keeps resetting Bing SafeSearch back to Moderate. This change occurs with every single search and the problem has only begun since in the last week to 10 days (it… (Lesen Sie mehr)

Firefox keeps resetting Bing SafeSearch back to Moderate. This change occurs with every single search and the problem has only begun since in the last week to 10 days (it is now 1/21/2022.) I have cleared all histories and cookies and even gone as far as to completely reset my computer. It happens on all my PC computers, Win 10 and Win 11. It happens with all combinations of my Firefox profiles and all of my MS accounts. It happens when I'm not signed into any Firefox profile or Bing account. It happens in normal mode as well as private mode. It happens only with Firefox. It does not happen with Edge or Chrome. This is very clearly a conflict between Firefox and Bing SafeSearch.

Gefragt von Pickled Caribou vor 10 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 10 Monaten

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Upgrade 96 - Bank Login No Longer Works

Hello, The latest upgrade from firefox this week (96) has prevented us from logging into our local credit union account. We had to downgrade to 95.0.2 to regain access. H… (Lesen Sie mehr)

Hello,

The latest upgrade from firefox this week (96) has prevented us from logging into our local credit union account. We had to downgrade to 95.0.2 to regain access. How can you fix this and will it be resolved in a following update. Is there a setting that can be changed that is preventing login?

Sharron

Gefragt von sharrona713 vor 10 Monaten

Letzte Antwort von cor-el vor 10 Monaten

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Bing Image search forgets I disabled "Safe Search"

If I do a Bing Image Search, disable "Safe Search" and then repeat the same search, "Safe Search" is re-enabled. The same occurs if I Refresh the page. I've tried the fol… (Lesen Sie mehr)

If I do a Bing Image Search, disable "Safe Search" and then repeat the same search, "Safe Search" is re-enabled. The same occurs if I Refresh the page. I've tried the following to resolve it:

1) Delete all cookies and site data for Bing. 2) Disable Enhanced Tracking Protection for Bing. 3) Add exceptions for Bing to all adblocker add-ons. 4) Using Bing while logged out of my Microsoft account.

Problem begun after the update to Firefox 95 or 96.

Gefragt von Franpa vor 10 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 10 Monaten

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Firefox update to V 96.0 (64-bit)

My banking site, leominstercu.com, allows on-line transfers to and from other banks. This function broke when you pushed down the v96.0 update. The site throws the follow… (Lesen Sie mehr)

My banking site, leominstercu.com, allows on-line transfers to and from other banks. This function broke when you pushed down the v96.0 update. The site throws the following error:

"External Transfer

We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies."

Screen JPG attached. After wasting 20 minutes fiddling with cookie settings, I still can't get things to work.

Prior to the update, it worked fine.

I'll be using Chrome until this gets fixed.

Gefragt von t_gleason vor 10 Monaten

Letzte Antwort von cor-el vor 10 Monaten

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The page isn’t redirecting properly

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating... The page isn’t redirecting properly Firef… (Lesen Sie mehr)

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

Gefragt von natbamforth vor 10 Monaten

Letzte Antwort von Merlin1951 vor 5 Monaten

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Cannot login to Synchrony web site

I cannot login to the Synchrony web site to access my account using Firefox. Also When using my credit union website unable to access parts of the website to redeem cc po… (Lesen Sie mehr)

I cannot login to the Synchrony web site to access my account using Firefox.

Also

When using my credit union website unable to access parts of the website to redeem cc points.

In both instances was told to use Google Chrome.

Is there something wrong with Firefox or is the issue with the website and the way they code the application?

Thanks.

Gefragt von David Stuhr vor 10 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 10 Monaten

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tumblr is broken on Firefox

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get n… (Lesen Sie mehr)

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get notifications if I get a new ask or to say how many new posts are on the dashboard. I can receive new asks but I cannot answer them and I cannot send them myself. I can receive direct messages, but I can't send them. I've cleared my cache/cookies. I've ended and started several new sessions. I've turned off XKit, Privacy Badger, HTTPS Everywhere, and uBlock Origin. None of that has fixed the problem. These issues are only happening on Firefox. I logged in on Microsoft Edge and tumblr worked just fine.

Gefragt von t.elspeth.williams vor 10 Monaten

Letzte Antwort von t.elspeth.williams vor 10 Monaten

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Firefox 96.0.2

Long time user of Firefox, and installed latest update and there is something wrong with it. Perhaps someone wrote a bad line of code? After installing the update there a… (Lesen Sie mehr)

Long time user of Firefox, and installed latest update and there is something wrong with it. Perhaps someone wrote a bad line of code? After installing the update there are at least 2 problems. One, Safesearch can no longer be turned off. Two, suggestions as you type cannot be turned off, this is extremely annoying as I do not like or use this feature. I cannot use Firefox in this crippled condition and will use another browser for my web searches which are frequent for my research and other project. This is sad as Firefox has been my primary browser almost since it's inception. I have tried to fix this on my own and have only been frustrated and wasted a good bit of time.

Gefragt von wjsmd vor 10 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 10 Monaten