Fragen mit folgendem Schlagwort anzeigen: Alle Fragen anzeigen
  • Archiviert

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (Lesen Sie mehr)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Gefragt von navneet.nigam82 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

I have a new device and have lost total access to my old Firefox accounts

Good day Mozilla Firefox support how are you.s today I have a new phone and I have lost access to my old Firefox accounts with the email addresses [email1]@yahoo.com and … (Lesen Sie mehr)

Good day Mozilla Firefox support how are you.s today I have a new phone and I have lost access to my old Firefox accounts with the email addresses [email1]@yahoo.com and [email2]@yahoo.com and they critically and

Urgently needed and required to be deleted from your side as I haven't got access to them anymore

removed personal information. fixed formatting. -Andrew

Gefragt von Donovan vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

  • Archiviert

Can someone add these new languages for addon localisation?

Hi, I would just like to ask, could someone add these new languages for addon/product localisation? They are: Welsh - cy - Cymraeg Hindi - hi Tamil - ta Iceland… (Lesen Sie mehr)

Hi, I would just like to ask, could someone add these new languages for addon/product localisation? They are:

  • Welsh - cy - Cymraeg
  • Hindi - hi
  • Tamil - ta
  • Icelandic - is - Íslenska
  • Swahili - sw - Kiswahili
  • Zulu - zu - isiZulu
  • Xhosa - xh - isiXhosa
  • Galician - gl - Galego

These languages all have over 500K speakers (all except Icelandic have over 1 million). Thanks!

Gefragt von oliver.palmer5 vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

  • Archiviert

Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (Lesen Sie mehr)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Gefragt von mycommanon vor 1 Jahr

Letzte Antwort von Bithiah vor 1 Jahr

  • Archiviert

Remove email from account

I have an email which is associated with my firefox account, but I cant make a new account with the same email. Is it possible to remove that email from my account so I … (Lesen Sie mehr)

I have an email which is associated with my firefox account, but I cant make a new account with the same email.

Is it possible to remove that email from my account so I can make a new one?

Gefragt von acct4vpn vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Archiviert

I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (Lesen Sie mehr)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Gefragt von infamousdrew vor 10 Monaten

Letzte Antwort von Dropa vor 10 Monaten

  • Archiviert

EMAIL VERFICIATION CODE ISN'T SENT

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla… (Lesen Sie mehr)

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps

I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla sync account for years, please help

Gefragt von Lidor Yosef vor 10 Monaten

Letzte Antwort von FredMcD vor 10 Monaten

  • Archiviert

"The Big Lie" & I Don't Mean Politics

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox … (Lesen Sie mehr)

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Gefragt von 1&Done vor 1 Jahr

Letzte Antwort von TyDraniu vor 1 Jahr

  • Archiviert

Request Account Deletion

Hello Mozilla Team, I have a small problem. My home server was killed by a flood, so I lost my password manager (2FA & recovery code). The geo backup was unfortunat… (Lesen Sie mehr)

Hello Mozilla Team,

I have a small problem.

My home server was killed by a flood, so I lost my password manager (2FA & recovery code). The geo backup was unfortunately a bit older and does not contain the data for my Mozilla account. This has now locked me out of my account, but I still want to delete it. I have read the article (https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication), but I still have the right to delete my account and have my data deleted.

I would like to know who to email to get this started, Stay healthy, thanks for the help.

Gefragt von Sven vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

  • Archiviert

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (Lesen Sie mehr)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Gefragt von tsft1 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

Lost my primary email.

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and… (Lesen Sie mehr)

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus


edited emails from public and search/spam bots view on this community forum.

Gefragt von Marcus Vinícius vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

fire fox ot working reverse charge for add on charge made 11/11/21 to my credit card reverse charge made and confirm this has been completed to my e=mail

First message Sent ONLINE TO Mozilla – Firefox November 8, 2021 10:30 A M 11-12-2021 Second Request and You are Not responding to my 11-8-21 request. Need support time … (Lesen Sie mehr)

First message Sent ONLINE TO Mozilla – Firefox November 8, 2021 10:30 A M 11-12-2021 Second Request and You are Not responding to my 11-8-21 request. Need support time Repose and confirmation you have reversed Add on Charges and will not continue them in the future. James Bedsworth bedsjam@hotmail.com 1. Account Home 2. Subscriptions 3. Contact Us

bedbugg bedsjam@hotmail.com Contact Us What are you contacting us about?

Firefox Private Network Browser Extension

• Firefox Private Network Browser Extension • Other What do you need help with?

Account issues


Cancel this $ 2.99 monthly billing. I can no longer get Firefox to work properly. I HAD TO QUIT USING IT FOR MY EVERYDAY BROWSER. IT HAS TOTALLY STOPPED WORKING IN ANY MANNER THAT MAKES IT USABLE TO ME. PLEASE REVERSE THIS CHARGE PROMPTLY. I want a confirmation you have am cancelling the browser add on additional monthly charge. JAMES BEDSWORTH We received your latest payment for Firefox Private Network Browser Extension. Received today by email on November 8, 2021 Invoice Number: 7D163CD8-0011 Charged $2.99 on 11/11/2021 View your invoice. Visa card ending in 8593 Next Invoice: 12/09/2021 Questions about your subscription? Our support team is here to help you.

Gefragt von bedbugg vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

Unable to access my primary email account (email provider disabled it) in order to change my email address to the updated address

Good morning, I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created n… (Lesen Sie mehr)

Good morning,

I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created new address details for all users.

As a result, I am unable to access the verification code that is required.

My old email address was: ... @asme.org

My new email address is: ... @asme-member.org

My cell phone is: ... is a text verification is an option.

Thanks in advance,

Kevin Cooper


edited email address and phone# from public and search/spam bots view as this is a community forum.

Gefragt von cooperj6 vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (Lesen Sie mehr)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Gefragt von JAYeskewicz vor 10 Monaten

Letzte Antwort von FredMcD vor 10 Monaten