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I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

I am a pensioner in te UK. Due to restricted mobility I spend a lot of time using Firefox to access many web sites. This normally works perfectly. Today I tried to access the web site of national chain store specialising in outdoor clothing and equipment because I need a new showerproof jacket. I have never used that site before, yet Firefox reported Error 403 : Forbidden. Have you people never been told tat error messages are supposed to be useful? What is Forbidden. Why when it has not happemed before?

The web site is https://www.millets.co.uk/

I have a web site so I have other browsers just for checking for layout problems.

I tried Chromium, same error but the message said You are not authorised to access this site. Presumably that is what your incompetent message should have said. But why should a pensioner trying to buy something from a chain store ever need any sort of authorisation?

I tried Opera. Connected me no problem!

I tried Edge. Connected me no problem.

Clearly somebody somewhere is an incompetent idiot, but it isn't me. So who is it? If it is yourselves then please do something to fix this.

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

I have had Thunderbird forever. I have 2 point security & I have lost control of my Thunderbird as far as installing it on another computer. It works just fine on my Desktop which will have to be updated to Windows 11 soon. I have tried installing it on a few laptops to no avail. I followed David (of the little dog!) advice. He gave me instructions on how to save my Profile, which I did. It was big, took a while but it informed me there are some items that were not able to be copied, so I don't know it that will work when I do make my move. I had another thought. If I go into settings and passwords and delete the second security measure until I make the move, leaving me with a simple password, will that hopefully allow me to install Thunderbird on my laptop?

Is there a reason why when using the Firefox browser I am unable to Log in to my Sling TV account. I have verified both user and password to be accurate and each time a I get a "something went wrong" message. Is it a browser issue with Sling TV?

On my other Laptop I experience weird behavior since 1st of October. Only on FF Desktop I couldn´t zoom on Google Maps. The mousepad gesture moving your fingers apart and closer together to zoom in and out only increased the zoom of the page with the searchfield, all the buttons and so on. I could repeat the behavior with FF Nightly. On other browsers it worked.

When trying to report it, I was send into an endless loop while trying to post a question.

I am unable to enter or browse for a location to save downloads in the settings for this browser. The box to type in a destination does not allow me to type any text and the button labeled "Browse" does not pop up any additional window after I click it for me to choose a destination folder for downloads. I need to be able to alter these settings or will have to resort to using a different browser all together. I have been able to modify these same settings within Safari. Any assistance you can provide would be greatly appreciated!

I have asked, before, and insofar I am aware, was ignored. I click a link on a page. The new page and tab used to appear next the to 'parent' page, ie the page where the link was. For a while now, this is NOT happening. The new page appears SOMEWHERE off to my right. I now have to shuffle between 2 related tabs. If the second page has a link I need to follow, that page appears SOMEWHERE else off to the right also. Now I have 3, related pages, remote from each other. I could drag them together, but why do I have to? In any case, when done with 3 I close it, when done with 2 I close it. Next item on 1 and start the whole debacle all over again. What I'm saying is why can related pages not appear next to each other? Logical for me and way less frustrating. In the screen capture, see the yellowish heart-shaped tabs. Why are there 3 other unrelated tabs in between?

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone using copy paste function or download and share option, in both methods screenshot image quality is very low making it very difficult to read data/text from the same. Text from the screenshot is barely in readable format. Even zooming the image distorts image totally. I want a way to increase screenshot resolution or improve its image quality so we can read easily without zoom or zooming the image file.

I am having trouble with signing in and syncing after making other profiles. I was under the impression that the profiles would be under one email and tried signing into two other accounts which worked but then I saw that my original profile was disconnected. When trying to re-sign in I kept getting a pop-up saying “account limit reached for this profile,” but the profile isn’t signed into anything. I signed out of the two extra profiles and deleted them. I signed out of my other devices that had the same email attached. I also went into my profile folder through “about:profiles” and deleted the 'signedInUser.json' file, cleared the cache, restarted Firefox, and even tried refreshing Firefox through the troubleshooting page. I also checked my Firefox account online and removed any connected devices before signing back in again. the only way i can sign in with the email is to create a new profile but that leaves my og- with all my bookmarks and extensions- without a way to sync.

I need to restore my profile on this computer. my other one failed...I need my bookmarks and passwords to websites restored. I have a account recovery key. I can try to log in, but I dont know if I have my password correct

I installed the Multi-Account Container Extension and it worked fine until I added the fifth container. Now the window does not shot the Manage Container button at the bottom, and I can not add anymore containers. I've removed the extension, and restarted Firefox, re-installed the extension, and still the issue remains.

I do not know where to go from here. And if this feature is so difficult to use, or has bugs that I can get corrected so I can use the feature. I will remove it and not even waste my time. I've been using Firefox for over 20 years, but I am not going to continue if the extensions or other features fail to live up to the standards I think Firefox should hold.

I tried taking a screenshot of coping the extension window but could not figure out how to do that. So suffice with the fact that the Manage Account or container button that was at the bottom of the window no longer is there.

I noticed yesterday, firefox is saving cookies from Private Browsing Windows after those windows have been closed.

See attached screen shots.

I did not change any settings. The only 'new' thing is I added AdGuard about 2 weeks ago.

Thanks

Over about the last week I have had three Windows updates. After the second of these updates I discovered that moving from one website to another or moving from one page on a website to another page would result in nothing more than a continuing horizontal moving blue ball going back and forth in the address area. After some testing this appears to continue without any further Firefox response or internet activity. After checking online there was a suggestion about clearing the cache so I tried that several time clearing everything in the Privacy area of TOOLS. This had zero effect, at least after the windows updates. (NOTE: The most recent third update did not clear the problem.)

I thought you might want to check this for yourselves.