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how to fix "suggest-unexpected" incompatible database version error?

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation. I used the Ubuntu S… (Lesen Sie mehr)

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation.

I used the Ubuntu Snap store to install Firefox and put my old profile in -- this is the one that I was using on my previous Ubuntu 24.04 installation just a couple days ago -- and everything seems fine, but I do see this error message:

[ERROR error_support::handling] suggest-unexpected: Error opening database: Incompatible database version: 18

It gets printed when I type things in the search bar, so it seems related to some sqlite database related to history and autocompletion.

Is there a way to fix this? I'm fine with just deleting it, so long as the other parts of the profile remain.

(This is a strange error, since after all I was using the exact same setup -- Firefox on Ubuntu 24.04, installed via snap -- just a couple days ago, and it was, as far as I know, up-to-date.)

Gefragt von Dan Drake vor 8 Stunden

Letzte Antwort von cor-el vor 1 Stunde

Outlook school email cookies

I want to enable cookies for outlook only,the rest I don't want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook… (Lesen Sie mehr)

I want to enable cookies for outlook only,the rest I don't want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Gefragt von ALoepker vor 2 Tagen

Letzte Antwort von jonzn4SUSE vor 1 Tag

Cookies and Cache Data

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on… (Lesen Sie mehr)

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on "Clear Data", until yesterday. My OS is Ubuntu 22.04. Where can I find that file so I can delete it?

Gefragt von barba3gr1 vor 1 Tag

Letzte Antwort von cor-el vor 1 Tag

password manager

heb.com i can login, but my password manager takes me to accounts.heb.com, & it gives me the error message. I went to heb.com, logged in & saved it. When I … (Lesen Sie mehr)

heb.com i can login, but my password manager takes me to

accounts.heb.com, & it gives me the error message. I went to

heb.com, logged in & saved it. When I looked at passwords again it had

accounts.heb.com, & I cant edit that. I don't know if its Firefox or HEB.

Gefragt von Theodore Ojevich (Ted Ojevich) vor 3 Tagen

Letzte Antwort von cor-el vor 2 Tagen

Background processes

Hello Firefox community and thank you for your time and effort. Let me begin by saying I used to have this same issue with MS operating systems until I said goodbye to M… (Lesen Sie mehr)

Hello Firefox community and thank you for your time and effort. Let me begin by saying I used to have this same issue with MS operating systems until I said goodbye to MS and went to Linux on one laptop and got a Mac for streaming and graphics. Here is the issue: MS had so many background processes running constantly, regardless of what I was using the machine for, that I regularly experienced crashes, warnings and slowed responses on my Windows machines. No matter how vigilant I was about settings and stopping processes and keeping system clean, I would regularly have to replace the fan on my machines as the constant overheating would eventually kill the fans. That has not been a problem since I made that switch away from MS. Until now. I keep clean machines and keep them updated religiously. But with the latest few Firefox updates the problem is now back on both my Linux built Lenovo and my MacBook Pro, especially the Mac. That regularly shuts down after an hour of streaming use. When I hear the fan constantly struggling and feel the machines heating up I check the background processes and find that Firefox has at least four running processes eating up resources. Force stop does not fix the resource hogging; by the time it is apparent and I respond the machine is already overheated and shuts itself down. Last night I started searching and found a (very) recent thread about this same issue. Most of the participants were attributing it to recent updates. If this is the case is there any effort to fix this? I would hate to have this issue completely destroy my older (but still heavily relied upon) MacBook with this constant mechanical challenge since I cannot afford to replace it. Please can you fix this problem. It is an old and exhausting struggle I thought I would not have to deal with again. If my assumption of the source of the problem is inaccurate do you have any suggestions? Thanks again, Jerri

Gefragt von jerri.lynn007 vor 3 Tagen

Letzte Antwort von TyDraniu vor 3 Tagen

Obscure canvas rendering issue

Hello, I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint … (Lesen Sie mehr)

Hello,

I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint application. The issue is that the very first time that the user presses the mouse, the line stops abruptly, while the next times the lines are drawn correctly. The events seem to fire correctly and the page works fine at Chromium, so it seems to be a Firefox issue. You can find the html page below. I am curious, what could be the problem?

<!DOCTYPE html>
<html lang="el">

<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Canvas</title>
  <style>
    #canvas {
      background-color: whitesmoke;
      border: solid 2px brown;
    }
  </style>
</head>

<body>
  <canvas id="canvas"></canvas>

  <script>
    function startDrawing(e) {
      isDrawing = true;
      context.beginPath();
      context.moveTo(e.offsetX, e.offsetY);
    }

    function draw(e) {
      if (isDrawing) {
        context.lineTo(e.offsetX, e.offsetY);
        context.stroke();
      }
    }

    function stopDrawing(e) {
      console.log("stopped drawing")
      isDrawing = false;
    }

    const canvas = document.getElementById('canvas');
    const context = canvas.getContext('2d');
    var isDrawing = false;
    canvas.width = 1000;
    canvas.height = 1000;
    context.strokeStyle = "#913d88";
    context.lineWidth = 2;
    canvas.onmousedown = startDrawing;
    canvas.onmouseup = stopDrawing;
    canvas.onmousemove = draw;
  </script>
</body>

</html>

Gefragt von ngiatsog vor 6 Tagen

Letzte Antwort von jscher2000 - Support Volunteer vor 5 Tagen

One site blank in Linux FF but not in Windows FF

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as… (Lesen Sie mehr)

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

Gefragt von dmaxwell1 vor 6 Tagen

Letzte Antwort von jonzn4SUSE vor 5 Tagen

Apostrophe is not showing up correctly ( )

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ). What I do: 1. Press the apostrophe button 2. Press space Expected res… (Lesen Sie mehr)

Somehow I cannot type an apostrophe, whenever I do it just shows whats between the brackets ( ).

What I do: 1. Press the apostrophe button 2. Press space

Expected result: '

Actual result:


I m on Firefox Linux and my keybord is set on INTL

Gefragt von Jonezz vor 6 Tagen

Letzte Antwort von cor-el vor 5 Tagen

Cannot reorder or detach tabs after having done it once

So I have an issue where I am unable to reorder or detach tabs after having detached one tab. When I start Firefox I am able to reorder my tabs as much as I want, but onc… (Lesen Sie mehr)

So I have an issue where I am unable to reorder or detach tabs after having detached one tab. When I start Firefox I am able to reorder my tabs as much as I want, but once I detach one tab both functionalities do not work anymore.

- Firefox version 126.0 on Kubuntu 24.04 - After restarting Firefox I am able to do it again once - After rebooting I am also able to do it again once - The same issue in private window - I have refreshed Firefox through Help -> More troubleshooting information - Disabled all my add-ons - Tried it in Troubleshoot mode

I cannot seem to find a real answer online. Does somebody here have a solution for me :-)?

Gefragt von legousk vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 6 Tagen

right click menu fixed size and position

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I … (Lesen Sie mehr)

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I need to try and fix size and position of a page context menu. Is it possible? I believe it may depend on the screen size and resolution and how many entries add-ons add to right click menu. Examples: https://imgur.com/nocb5kK.png https://i.imgur.com/yNeNJQh.png

Gefragt von mx500 vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 1 Woche

PDF are often rendered unreadable, with desktop background showing through (screenshot attached)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing… (Lesen Sie mehr)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

Gefragt von c+ff vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 1 Woche

Cannot move tabs, till Firefox restart

Hi. Randomly, but very often, I cannot drag and drop move tabs. Other moving (p.e. "move to beginning") does work. After restart of Firefox, it works again - till it rand… (Lesen Sie mehr)

Hi. Randomly, but very often, I cannot drag and drop move tabs. Other moving (p.e. "move to beginning") does work. After restart of Firefox, it works again - till it randomly does not.

Current Firefox (126.0) Kubuntu Installed via Snap

Gefragt von tobiasgriese vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 1 Woche

Firefox keeps changing my url from http to https

Hello, I'm developing a web application. Yesterday I could access it with http://localhost:8000, then, I implemented https and it worked too. Today I needed to use http … (Lesen Sie mehr)

Hello,

I'm developing a web application. Yesterday I could access it with http://localhost:8000, then, I implemented https and it worked too. Today I needed to use http again for my tests, but everytime I type http://localhost:8000, Firefox changes it to https://localhost:8000.

I already tried to clear everything in the history, even the cookies, but it didn't work.

What should I do?

Also, could you fix this bug? I've found articles from 5 years ago reporting this issue, but the bug hasn't been fixed yet

Gefragt von Ildomar Gomes de Carvalho Junior vor 1 Woche

Letzte Antwort von TyDraniu vor 1 Woche

can we reduce disk usage?

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual del… (Lesen Sie mehr)

Firefox uses about half a gig on my disk, that's: '~/.mozilla' and '~/.cache/mozilla' can that be reduced? Either some setting that limits disk use or even a manual deletion of ancient stuff?

Gefragt von rayandrews vor 2 Wochen

Letzte Antwort von salphakio vor 1 Woche

can't access product site promoted by google due to googleadservices 'unable to connect'

Tell me why google says this: Unable to connect An error occurred during a connection to www.googleadservices.com. The site could be temporarily unavailable or too … (Lesen Sie mehr)

Tell me why google says this:

Unable to connect

An error occurred during a connection to www.googleadservices.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

when I click on an advert for a product provided (I assume) by google at the top of search results. I have cleared the cache and cookies. Latest firefox on ubuntu 22.

Gefragt von geoff07 vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 1 Woche

Cannot drag tab to detach it from the current window

After updating to the current version of my OS(listed below) I can no longer drag a tab to detach it from the firefox window. Doing so drags a preview of the tab, but it … (Lesen Sie mehr)

After updating to the current version of my OS(listed below) I can no longer drag a tab to detach it from the firefox window. Doing so drags a preview of the tab, but it is never separated from the current window. I can drag it to an already existing window to move tabs from one window to another, but not to create a new window from a single tab.

OS: Manjaro Linux 24.0.0 Wynsdey Linux kernel version: 6.6.30-2-MANJARO (64-bit) Desktop Environment: KDE Plasma 6.0.4 KDE Framework version: 6.1.0 QT Version: 6.7.0 Display Server: Wayland Firefox version: 125.0.3 (64-bit)

Gefragt von Erik H vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 1 Woche