No, you're still in the same thread as another user.
Just follow this link, copy/paste what you posted into the Details box,

• Click me to create a new question!

ok trying to start a new question. Hope I am in the right place... I was able to download and install an older version - Moz FF 26; however, with practically each keystroke I get these 2 error msgs: " [JavaScript Application] ! initXPCOM TypeError: compClass is underfined" AND ""onLoad TypeError: can't access dead object" It keeps happening - so much so that I will go back to Google Chrome until I find a fix. To recap, I had a real problem with what I thot was a msg from Mozilla to update; I finally uninstalled my Moz browser; then I ran into several warnings and error msgs, then I gave up for awhile. I was avoiding various links that were not direct from Mozilla; then I went to Mozilla support; I was warned NOT to install an older version, but nothing was working, so I tried that and was able to download & install Mozilla 26. Yet I keep getting that [JavaScript] error ?????

I tried several links offered in the forum.

mmeieio:

I've created a question for you...So you can go to your own thread and wait for support there. Here's the link to your question:

• https://support.mozilla.org/en-US/questions/995035

Please respond so I know you got there.

The downloading thing closes for no reason when it's in the middle of checking add-ons while the downloading is in progress.