Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

The only time a crash occurs is when I'm playing Chefville on Zynga, why? I downgraded Flash and it still happens. Help!

more options

I downgraded Flash to 11.800, do I need to downgrade to an older version than that? I have asked Zynga about this til I'm blue in the face and they say it's not on their end. Please help.

Here are my crashes: bp-b8d608d6-aa6d-4c78-a171-b9cd32140207 2/7/2014 3:47 AM 34aa1ab2-28be-4983-b0b4-5236b0a51c8a 2/4/2014 9:40 AM feaba1ac-7b0c-450e-b091-dbd9503811cb 1/29/2014 6:44 PM bp-0d26f617-964b-4970-9468-f92922140125 1/24/2014 10:52 PM 14aa91ca-6511-4ae0-98cc-e0e0421f8bde 1/24/2014 3:00 PM 512c17e4-22bc-4e5d-81b1-9b09b090ff70 1/15/2014 9:54 AM

I downgraded Flash to 11.800, do I need to downgrade to an older version than that? I have asked Zynga about this til I'm blue in the face and they say it's not on their end. Please help. Here are my crashes: bp-b8d608d6-aa6d-4c78-a171-b9cd32140207 2/7/2014 3:47 AM 34aa1ab2-28be-4983-b0b4-5236b0a51c8a 2/4/2014 9:40 AM feaba1ac-7b0c-450e-b091-dbd9503811cb 1/29/2014 6:44 PM bp-0d26f617-964b-4970-9468-f92922140125 1/24/2014 10:52 PM 14aa91ca-6511-4ae0-98cc-e0e0421f8bde 1/24/2014 3:00 PM 512c17e4-22bc-4e5d-81b1-9b09b090ff70 1/15/2014 9:54 AM

Alle Antworten (1)

more options

Thank you for the crash IDs. When I look at the bugs it links to, I regret to say there isn't an obvious solution on the way. One comment was: "Flash is just super duper slow under some cases, and we kill it." Another said that #3 below was a workaround for at least one user's problem.

This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:

(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.

(2) Disable hardware graphics acceleration in Firefox and in Flash

  • In Firefox, un-check the box here and restart:

    orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(3) Disable the protected mode feature. The following pages provide different ways to disable the feature:

Any improvement?