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Hilfeforum

Trouble shopping web sites.

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When shopping on some web sites Firefox won't allow me to look at a product page. When I try it throws be out and redirects me to a search window? This doesn't happen on all sites and it doesn't happen if I am using Internet explorer.

When shopping on some web sites Firefox won't allow me to look at a product page. When I try it throws be out and redirects me to a search window? This doesn't happen on all sites and it doesn't happen if I am using Internet explorer.

Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • Facebook Video Calling Plugin
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Rhapsody Player Engine Plugin

Anwendung

  • Firefox 25.0.1
  • User-Agent: Mozilla/5.0 (Windows NT 6.0; rv:25.0) Gecko/20100101 Firefox/25.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Erweiterungen

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Toolbar 3.1.0.20130813024103 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (inaktiv)
  • Skype Click to Call 6.11.0.13348 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (inaktiv)

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription: NVIDIA GeForce 6150SE nForce 430
  • adapterDescription2:
  • adapterDeviceID: 0x03d0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum
  • adapterDrivers2:
  • adapterRAM: 128
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 4-12-2007
  • driverDate2:
  • driverVersion: 7.15.11.5818
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Veränderte Einstellungen

  • accessibility.blockautorefresh: True
  • accessibility.browsewithcaret: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: moz2-ytff-gl-gen1
  • browser.search.param.yahoo-fr-cjkt: moz2-ytff-gl-gen1
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: www.yahoo.com
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0.1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1386505100
  • places.history.expiration.transient_current_max_pages: 50273
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384431314

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
Andrew
  • Moderator
321 Lösungen 4045 Antworten
Veröffentlicht

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! Thank you.

Fragesteller

I did what you suggested but it didn't work.

I did what you suggested but it didn't work.