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Firefox Plug-in HD Video Player is missing


In the last day or two I have noticed a pop up saying " Firefox Plug-in HD Video Player is missing: " with an icon to install the plugin.

I searched around the net and found only one sight saying, " this is malware or a phishing program so do not download and just ignore. I am still able to watch movies and what not online but the message is just so damn annoying.

I am using adblock but it is not blocking that message. I am not really sure what to do. Any help would be greatly appreciated.

Thanks :-)

Mehr Details zum System

Installierte Plugins

  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • Shockwave Flash 11.3 r300
  • iTunes Detector Plug-in
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Office Plugin for Netscape Navigator


  • User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0

Weitere Informationen

"application": {
"name": "Firefox",
"version": "12.0",
"userAgent": "Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0",
"supportURL": "http://support.mozilla.org/1/firefox/12.0/WINNT/en-US/"
"modifiedPreferences": {
"accessibility.typeaheadfind": true,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size_cached_value": 645120,
"browser.places.smartBookmarksVersion": 3,
"browser.search.param.yahoo-fr": "chr-greentree_ff&type=827316&ilc=12",
"browser.search.useDBForOrder": true,
"browser.startup.homepage": "http://search.yahoo.com/firefox/?fr=yff35k-sfp",
"browser.startup.homepage_override.buildID": "20120420145725",
"browser.startup.homepage_override.mstone": "rv:12.0",
"browser.tabs.warnOnClose": false,
"browser.tabs.loadInBackground": false,
"browser.urlbar.autofill": true,
"extensions.lastAppVersion": "12.0",
"keyword.URL": "http://search.yahoo.co.jp/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=827316&p=",
"network.cookie.prefsMigrated": true,
"network.http.pipelining.firstrequest": false,
"network.http.request.max-start-delay": 0,
"places.last_vacuum": 1330479239,
"places.history.expiration.transient_current_max_pages": 13186,
"places.database.lastMaintenance": 1362108497,
"plugin.expose_full_path": true,
"privacy.sanitize.timeSpan": 0,
"privacy.cpd.siteSettings": true,
"privacy.donottrackheader.enabled": true,
"privacy.cpd.formdata": false,
"privacy.sanitize.migrateFx3Prefs": true,
"privacy.popups.disable_from_plugins": 0,
"privacy.cpd.offlineApps": true,
"security.warn_viewing_mixed": false
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 0,
"windowLayerManagerType": "Basic",
"numAcceleratedWindowsMessage": [
"adapterDescription": "Intel(R) 82865G Graphics Controller",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x2572",
"adapterRAM": "Unknown",
"adapterDrivers": "ialmrnt5",
"driverVersion": "",
"driverDate": "7-1-2004",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": false,
"directWriteEnabled": false,
"directWriteVersion": "",
"direct2DEnabledMessage": [
"webglRendererMessage": [
"info": {}
"javaScript": "Troubleshoot data provider failed: javaScript\nTypeError: winEnumer.getNext().QueryInterface(Ci.nsIInterfaceRequestor).getInterface(Ci.nsIDOMWindowUtils).isIncrementalGCEnabled is not a function",
"accessibility": {
"isActive": false
"libraryVersions": "Troubleshoot data provider failed: libraryVersions\nTypeError: Cc['@mozilla.org/security/nssversion;1'] is undefined",
"userJS": {
"exists": true
"extensions": [
"name": "Adblock Plus",
"version": "2.2.3",
"isActive": true,
"id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
"name": "Advanced SystemCare Surfing Protection",
"version": "1.0",
"isActive": true,
"id": "ascsurfingprotection@iobit.com"
"name": "Easy YouTube Video Downloader",
"version": "6.7",
"isActive": true,
"id": "{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}"
"name": "Fasterfox",
"version": "3.9.81",
"isActive": true,
"id": "{c36177c0-224a-11da-8cd6-0800200c9a91}"
"name": "Fasterfox Lite",
"version": "3.9.9Lite",
"isActive": true,
"id": "FasterFox_Lite@BigRedBrent"
"name": "Troubleshooter",
"version": "1.0a",
"isActive": true,
"id": "troubleshooter@mozilla.org"
"name": "Microsoft .NET Framework Assistant",
"version": "0.0.0",
"isActive": false,
"id": "{20a82645-c095-46ed-80e3-08825760534b}"

TheOldFox 110 Lösungen 619 Antworten

Hilfreiche Antwort

If this happens on one or a few sites, the site(s) could be infected with malware. If this happens on all sites, your system could be infected with malware.

Check your system for malware.

Geändert am von TheOldFox

  • Top 10 Contributor
  • Moderator
10776 Lösungen 96959 Antworten

Please Update to the latest Firefox 19.0.x version.

The Firefox Firefox 12.0 version that you currently run is no longer supported with security updates

You can find the latest Firefox 19.0.x release in all languages and for all Operating Systems here:


Thank you, I updated to the newest version of Firefox but still having the same problem. I guess it is malware.

I will try some diagnosing programs to flush them out.

Hilfreiche Antwort

Old Fox-

I downloaded 2 different malware busters but they did not find anything. I am still getting the same message.

I searched add-ons in Firefox but there is no such program such as HD video player. Not sure what to do but I appreciate your help.


Problem is still unresolved but thank you cor-el and theoldfox.

TheOldFox 110 Lösungen 619 Antworten


  1. If the problem only occurs on one or a few sites, the site(s) may be infected with malware.
  2. Only 2 of the suggested malware applications may not be enough to scan your system thoroughly.
    • Each detects different malware.
    • Be sure to update each one for the most current definitions after installing and before running the malware applications.

You can also go to one of the sites specializing in malware removal listed at the bottom of the article https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware . We are not malware experts here, but the contributors on those sites are.

  • Read their rules before you post (follow their instructions) and post a new thread/question (do not add to an already existing thread/question)
  • Do not be impatient
  • Do exactly as they instruct you (no more and no less)
  • Keep in close contact with them to avoid having your thread closed.
eyeb1 0 Lösungen 1 Antworten

it is defiantly a scam that will get you a malware load or worse ..

if you are running AdBlock Plus .. and have the Element Hiding Helper for Adblock Plus installed .. you will have an option to hide elements on a page .. just click on the Adblock Plus status bar icon and chose Select an element to hide .. a keyboard navigation list will pop up .. but all you have to do in this case is move your cursor over the dropdown bar .. click on an open area of the dropdown and a dialog window will open .. select chose add element hiding rule ..

you will not see the offer to install a plugin on that site again ..

Markos900 0 Lösungen 1 Antworten

I have the same problem, but I used that same site that same day and everything worked perfectly! Now I can't watch anything on http://watchseries.biz/ cause it sudenly doesn't recognize my plugin !!! :(

What can I do ?!

aguilanegra 0 Lösungen 1 Antworten

What I have is this: Install HD player please, I have installed some free software like open file, and others, I m running my antivirus program, usually when I have malware the program tell me and removes it, that is why i prefer to buy software than use freeware, when i install them i remove like use big, or other browsers, but anyway they keep the malware.