Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Tried all steps but whitesmoke won't go away even when deleted. OE not conrtaminated so will delete FF. Suggestions?

  • 3 Antworten
  • 5 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von millerTAM

more options

whitesmoke downloaded without prompt and took control of my Firefox. Tried all the procedures and appeared to have disabled and then deleted it, rebooted and reinstalled FF but it is still there!! It did not affect OE so unless I can get rid of my FF contamination its no more FF for me. Any suggestions to save FF? Tom

whitesmoke downloaded without prompt and took control of my Firefox. Tried all the procedures and appeared to have disabled and then deleted it, rebooted and reinstalled FF but it is still there!! It did not affect OE so unless I can get rid of my FF contamination its no more FF for me. Any suggestions to save FF? Tom

Ausgewählte Lösung

I went to Tools, then to Add-ons, then to WhiteSomke and clicked on Remove. That worked for me.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (3)

more options

Unfortunately Whitesmoke is pretty nasty. Try to Reset firefox Refresh Firefox - reset add-ons and settings, it's usually successful at removing it

more options

Ausgewählte Lösung

I went to Tools, then to Add-ons, then to WhiteSomke and clicked on Remove. That worked for me.

more options

That worked. Tom