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Firefox no longer accepts my master password when the browser is launched.

Veröffentlicht

When I launch firefox it normally asks for my master password. That's fine, I've set a master password for myself but now when I go to enter it and hit OK nothing happens. I have to hit cancel at the prompt for a master password for the browser to launch. At that point if I go and change the master password it accepts my password and I'm now "logged in" to the password database. I can repeat this process every time I restart the browser.

When I launch firefox it normally asks for my master password. That's fine, I've set a master password for myself but now when I go to enter it and hit OK nothing happens. I have to hit cancel at the prompt for a master password for the browser to launch. At that point if I go and change the master password it accepts my password and I'm now "logged in" to the password database. I can repeat this process every time I restart the browser.

Ausgewählte Lösung

Resetting my master password with that method doesn't fix the problem. Once I set a master password again I encounter the same problem as before. The password prompt that appears upon starting Firefox does not accept my password.

edit: I've solved it. An add-on that was using the master password needed to be re-installed.

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Installierte Plugins

  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • 5.1.10411.0
  • 1.104.0
  • 0.70.4
  • Enables the interaction of Mathematica content with the latest installed version of Mathematica.
  • Winamp Application Detector
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • np-mswmp

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

Weitere Informationen

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.12
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
DownThemAll!
2.0.15
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
Greasemonkey
1.5
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
HTTPS-Everywhere
3.1
true
https-everywhere@eff.org
Image Search Options
2.0.2
true
{4a313247-8330-4a81-948e-b79936516f78}
KeeFox
1.1.3
true
keefox@chris.tomlinson
NoScript
2.6.3
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Pocket
3.0.0
true
isreaditlater@ideashower.com
ReloadEvery
13.0.0
true
{888d99e7-e8b5-46a3-851e-1ec45da1e644}
Search by Image for Google
1.2.0
true
{ab4b5718-3998-4a2c-91ae-18a7c2db513e}
SkipScreen
0.7.0
true
SkipScreen@SkipScreen
TinEye Reverse Image Search
1.1
true
tineye@ideeinc.com
X-notifier
3.0.3
true
{37fa1426-b82d-11db-8314-0800200c9a66}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
307200
browser.places.smartBookmarksVersion
4
browser.sessionstore.restore_on_demand
false
browser.startup.homepage
www.giantbomb.com
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
browser.tabs.warnOnClose
false
extensions.lastAppVersion
17.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1355211611
places.history.enabled
false
places.history.expiration.transient_current_max_pages
33035
privacy.clearOnShutdown.cache
false
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.extensions-dta
true
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.sessions
false
privacy.cpd.cache
false
privacy.cpd.cookies
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 5800 Series
Vendor ID
0x1002
Device ID
0x6898
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
9.2.0.0
Driver Date
9-27-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 5800 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Madasan
  • Administrator
  • Moderator
22 Lösungen 165 Antworten
Veröffentlicht

Hi xanavi,

Have you tried resetting your master password following the instructions here? That might solve the problem but be careful cause it will also remove your saved usernames and passwords.

Let me know if that helped!

Hi xanavi, Have you tried resetting your master password following the [https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it instructions here]? That might solve the problem but be careful cause it will also remove your saved usernames and passwords. Let me know if that helped!
Veröffentlicht

Ausgewählte Lösung

Resetting my master password with that method doesn't fix the problem. Once I set a master password again I encounter the same problem as before. The password prompt that appears upon starting Firefox does not accept my password.

edit: I've solved it. An add-on that was using the master password needed to be re-installed.

Resetting my master password with that method doesn't fix the problem. Once I set a master password again I encounter the same problem as before. The password prompt that appears upon starting Firefox does not accept my password. edit: I've solved it. An add-on that was using the master password needed to be re-installed.

Geändert am von xanavi

cor-el
  • Top 10 Contributor
  • Moderator
17474 Lösungen 157940 Antworten
Veröffentlicht

Note that you may have multiple master password windows on top of each other.
You can test that by dragging the window to a different position.

Note that you may have multiple master password windows on top of each other.<br /> You can test that by dragging the window to a different position. *Master Password+: https://addons.mozilla.org/firefox/addon/master-password/ *StartupMaster: https://addons.mozilla.org/firefox/addon/startupmaster/