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firefox homepage changes everytime i open firefox

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some, program changed my default to homepage to some random search engine. Now, i change my homepage to - www.google.com/firefox by doing the following steps : tools>options>enter the address for the homepage and then click OK. Now, i close firefox. When i open firefox again, it goes back to that previous random homepage and not, www.google.com/firefox , which i had set it as. Please help in solving this problem

some, program changed my default to homepage to some random search engine. Now, i change my homepage to - www.google.com/firefox by doing the following steps : tools>options>enter the address for the homepage and then click OK. Now, i close firefox. When i open firefox again, it goes back to that previous random homepage and not, www.google.com/firefox , which i had set it as. Please help in solving this problem

Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 11.5 r502
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Facebook Video Calling Plugin
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Amazon MP3 Downloader Plugin 1.0.17
  • VLC media player Web Plugin 2.0.2
  • 4.1.10329.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

Weitere Informationen

Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Flagfox
4.2.3
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Tab Scope
1.1.7
true
tabscope@xuldev.org
Yoono
7.7.17
true
{d9284e50-81fc-11da-a72b-0800200c9a66}
AF-HSS Community Toolbar
3.15.1.0
false
{f0381dbd-e018-4e07-ae40-d96ab15083f0}
Bing Bar
5.0
false
msntoolbar@msn.com
Browser Manager
2.3.796.11
false
{b64982b1-d112-42b5-b1e4-d3867c4533f8}
Codecv
1.0
false
4f874992d9511@4f874992d9513.info
Coupon Companion
0.85.40
false
crossriderapp4493@crossrider.com
DivX Plus Web Player HTML5 <video>
2.1.2.145
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Kaspersky Anti-Banner
11.0.0.232
false
KavAntiBanner@Kaspersky.ru
Kaspersky URL Advisor
11.0.0.232
false
linkfilter@kaspersky.ru
ScanQuery
1.0
false
{DE9265D8-D55D-4286-9DC4-F8D8A0CA2F64}
Search Helper Extension
1.0
false
{27182e60-b5f3-411c-b545-b44205977502}
Skype Click to Call
5.9.0.9216
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
962560
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
4
browser.search.param.yahoo-fr
chr-greentree_ff&ilc=12&type=937811
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.claro-search.com/?affID=116695&tt=4612_2&babsrc=HP_ss&mntrId=66233f890000000000004cedde1a725e
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
browser.tabs.warnOnClose
false
extensions.lastAppVersion
16.0.2
general.useragent.extra.scopes
;ShopperReports
keyword.URL
http://www.claro-search.com/?affID=116695&tt=4612_2&babsrc=KW_ss&mntrId=66233f890000000000004cedde1a725e&q=
network.cookie.prefsMigrated
true
network.http.proxy.version
1.0
places.database.lastMaintenance
1352825794
places.history.expiration.transient_current_max_pages
76910
places.history.expiration.transient_optimal_database_size
123054980
places.last_vacuum
1300593396
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.enable_ssl2
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
0x8086
Device ID
0x0046
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2086
Driver Date
2-20-2010
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
JavaScript
Incremental GC
1
Accessibility
Activated
1
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

philipp
  • Top 25 Contributor
  • Moderator
5315 Lösungen 23470 Antworten
Veröffentlicht

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under '''firefox/tools > addons > extensions''' or the programs section of the windows control panel and remove those entries. in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named '''user.js''' (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards. [[Remove a toolbar that has taken over your Firefox search or home page]] [[How to fix preferences that won't save]]

Fragesteller

even after deleting the user.js file, it still does not work

even after deleting the user.js file, it still does not work
cor-el
  • Top 10 Contributor
  • Moderator
17537 Lösungen 158575 Antworten
Veröffentlicht

To which search page is the home page changed?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

To which search page is the home page changed? Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do not click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- You can create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox You can also try to reset Firefox: *https://support.mozilla.org/kb/Basic+Troubleshooting

Fragesteller

This is the site that keeps coming as the homepage, even in safe mode :

http://www.claro-search.com/?affID=116695&tt=4612_2&babsrc=HP_ss&mntrId=66233f890000000000004cedde1a725e

This is the site that keeps coming as the homepage, even in safe mode : http://www.claro-search.com/?affID=116695&tt=4612_2&babsrc=HP_ss&mntrId=66233f890000000000004cedde1a725e
cor-el
  • Top 10 Contributor
  • Moderator
17537 Lösungen 158575 Antworten
Veröffentlicht

See:

See: *[[/questions/934685]] Firefox Homepage Hijacked by Claro-Search *[[/questions/933520]] Whenever I click on plus tab on firefox browser, Isearch.claro page opens up. *[[/questions/934390]] How do i get rid of Claro-Search taking over NEW TAB function? *http://botcrawl.com/how-to-remove-the-isearch-claro-browser-hijacker-virus-isearch-claro-search-com/
ncjoe 0 Lösungen 1 Antworten
Veröffentlicht

Hilfreiche Antwort

Hey folks I think I figured it out..go to control panel-network internet-Internet Options-Change your home page-In the test box were your HP link is suppose to be I had some generic search engine..I click the HP to show Blank-then I went to Firefox and in internet options reset my HPs..it works now..dosent go to the last pages I had open...I think we have been had by some fly by night search engine crew...

Hey folks I think I figured it out..go to control panel-network internet-Internet Options-Change your home page-In the test box were your HP link is suppose to be I had some generic search engine..I click the HP to show Blank-then I went to Firefox and in internet options reset my HPs..it works now..dosent go to the last pages I had open...I think we have been had by some fly by night search engine crew...