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Adobe Flash crashes, continually causes Firefox 13.0.1 to crash

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Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing.

I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262

I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so.

Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't.

W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer.

I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing. I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262 I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so. Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't. W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer. I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

Mehr Details zum System

Absturz-ID

22e5bad1-5bd9-476b-9f35-7749f2120626

Installierte Plugins

All standard from what I can tell, nothing much extra, except for NoScript, Tamper Data (not in use) and Ghostery (not in use.)

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

Weitere Informationen

Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
NoScript
2.4.6
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
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true
{9c51bd27-6ed8-4000-a2bf-36cb95c0c947}
Ghostery
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firefox@ghostery.com
Microsoft .NET Framework Assistant
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{20a82645-c095-46ed-80e3-08825760534b}
Skype extension
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{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
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browser.startup.homepage
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browser.startup.homepage_override.buildID
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browser.startup.homepage_override.mstone
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browser.tabs.onTop
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browser.tabs.warnOnClose
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font.name.serif.x-western
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network.cookie.prefsMigrated
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places.database.lastMaintenance
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places.history.expiration.transient_current_max_pages
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places.history.expiration.transient_optimal_database_size
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Graphics
Adapter Description
ATI Radeon HD 5570
Vendor ID
0x1002
Device ID
0x68d9
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
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GPU Accelerated Windows
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AzureBackend
direct2d
JavaScript
Incremental GC
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Expected minimum version
Version in use
NSPR
4.9
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cnvijay 0 Lösungen 2 Antworten
Veröffentlicht

Thanks to all of you. I had the same problem. Update both Firefox (15) & Flash player (14.4). Then Disable hardware acceleration in Flash as said by AliceWyman as in earlier reply....

1. Right-click on any Flash video or animation (or on the Flash logo on this Adobe help page). 2. Click "Settings" and uncheck “Enable hardware acceleration" in the Display tab.

Thanks to all of you. I had the same problem. Update both Firefox (15) & Flash player (14.4). Then Disable hardware acceleration in Flash as said by AliceWyman as in earlier reply.... 1. Right-click on any Flash video or animation (or on the Flash logo on this Adobe help page). 2. Click "Settings" and uncheck “Enable hardware acceleration" in the Display tab.
akerbeltz 0 Lösungen 12 Antworten
Veröffentlicht

All these suggestions are ... nice but I suspect way over the head of most "normal" users. All they see is a buggy browser, rightly or wrongly so, even more annoyingly so because the plugin check tool in Firefox encourages people to upgrade to the latest version of everything.

It may well be down to Adobe but if Firefox wants to live up to its promises, then it needs to communicate such things to the user in the browser when it happens. The "Oops, Flash crashed" message doesn't cut it.

Or maybe go back to a slower release cycle and test stuff a bit more...

All these suggestions are ... nice but I suspect way over the head of most "normal" users. All they see is a buggy browser, rightly or wrongly so, even more annoyingly so because the plugin check tool in Firefox '''encourages '''people to upgrade to the latest version of everything. It may well be down to Adobe but if Firefox wants to live up to its promises, then it needs to communicate such things to the user in the browser when it happens. The "Oops, Flash crashed" message doesn't cut it. Or maybe go back to a slower release cycle and test stuff a bit more...
John99 971 Lösungen 13138 Antworten
Veröffentlicht

it way over the head of most "normal" users. All they see is a buggy browser, rightly or wrongly so, even more annoyingly so because the plugin check tool in Firefox encourages people to upgrade to the latest version of everything.

I agree with you. My personal opinion is that the official documentation was not the best. To my mind it did not seem sensible to advertise using Firefox's plugin check, and to advise keeping Flash up-to-date, whilst at the same time admitting that using Flash 10.3 was a solution to many problems and recommending downgrading.

Or maybe go back to a slower release cycle and test stuff a bit more...

With the benefit of hindsight maybe it would have helped if the rapid release cycle did not start of with such a frequent 6 week update, but most of the related teething-troubles have probably now been overcome.

This thread is about Adobe FlashPlayer, the salient point is Adobe is an independent third party software developer. If we as Firefox users wish to use Adobe software then we have to put up with the problems. We need to accept Flash Player will not always be flawlessly compatible with Firefox. (On Linux Adobe has ceased/reduced support/development and IIRC there may be problems relating to Android)

it way over the head of most "normal" users. All they see is a buggy browser, rightly or wrongly so, even more annoyingly so because the plugin check tool in Firefox encourages people to upgrade to the latest version of everything. I agree with you. My personal opinion is that the official documentation was not the best. To my mind it did not seem sensible to advertise using Firefox's plugin check, and to advise keeping Flash up-to-date, whilst at the same time admitting that using Flash 10.3 was a solution to many problems and recommending downgrading. Or maybe go back to a slower release cycle and test stuff a bit more... With the benefit of hindsight maybe it would have helped if the rapid release cycle did not start of with such a frequent 6 week update, but most of the related teething-troubles have probably now been overcome. This thread is about Adobe FlashPlayer, the salient point is Adobe is an independent third party software developer. If we as Firefox users wish to use Adobe software then we have to put up with the problems. We need to accept Flash Player will not always be flawlessly compatible with Firefox. (On Linux Adobe has ceased/reduced support/development and IIRC there may be problems relating to Android)