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firefox stops downloading webpages

  • 13 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von John99

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Firefox works fine for a few minutes and then just stops reloading och opening new tabs. My other browsers work just fine and have a good internet connection. When I then try to restart firefox it still shows that the process is open in the background and won't restart. So, I guess it is some sort of crash.

Ausgewählte Lösung

It may be worth trying with the Norton toolbar disabled, that sort of thing has sometimes been associated with Firefox problems. If you do use a Norton toolbar it should be the latest available version.

As a general troubleshooting step try firefox in Firefox's Diagnose Firefox issues using Troubleshoot Mode using only the default theme and with all plugins disabled. Do NOT make changes on the first options window you see for safe mode, just click on continue. If the problem goes away then it has narrowed down what we need to look at.

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Alle Antworten (13)

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Ausgewählte Lösung

It may be worth trying with the Norton toolbar disabled, that sort of thing has sometimes been associated with Firefox problems. If you do use a Norton toolbar it should be the latest available version.

As a general troubleshooting step try firefox in Firefox's Diagnose Firefox issues using Troubleshoot Mode using only the default theme and with all plugins disabled. Do NOT make changes on the first options window you see for safe mode, just click on continue. If the problem goes away then it has narrowed down what we need to look at.

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I have already tried that but it crashes almost instantly anyway. The same with restarting in Safe Mode.

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Please read Troubleshoot Firefox crashes (closing or quitting unexpectedly), follow the tips in that article, and paste into your next message a couple of Crash IDs obtained when trying to start in safe mode.

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Tried the tips from Firefox crashes articles. No result.

Crash log part 1:


 Programfakta
       Namn
       Firefox
       Version
       10.0.2
       Användaragent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
       Profilmapp
         Öppna mapp
       Aktiva insticksmoduler
         about:plugins
       Byggkonfiguration
         about:buildconfig
       Kraschrapporter
         about:crashes
       Minnesanvändning
         about:memory
 Tillägg
       Namn
       Version
       Aktiverad
       ID
       Adobe Acrobat - Create PDF
       1.2
       false
       web2pdfextension@web2pdf.adobedotcom
       Download Statusbar
       0.9.10
       false
       {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
       Norton Toolbar
       2011.7.5.2
       false
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
       Symantec Intrusion Prevention
       10.1.0.68 - 1
       false
       {BBDA0591-3099-440a-AA10-41764D9DB4DB}
       Xmarks
       4.0.5
       false
       foxmarks@kei.com
 Modifierade inställningar
     Namn
     Värde
       accessibility.typeaheadfind
       true
       accessibility.typeaheadfind.flashBar
       0
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       resource:/browserconfig.properties
       browser.startup.homepage_override.buildID
       20120215223356
       browser.startup.homepage_override.mstone
       rv:10.0.2
       dom.ipc.plugins.enabled.np_prsnl.dll
       false
       extensions.lastAppVersion
       10.0.2
       gfx.blacklist.layers.opengl
       4
       gfx.blacklist.webgl.opengl
       4
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1330514041
       places.history.expiration.transient_current_max_pages
       104858
       places.history.expiration.transient_optimal_database_size
       167772160
       print.print_printer
       Lexmark E120n (MS) (Copy 1)
       print.printer_Adobe_PDF.print_bgcolor
       false
       print.printer_Adobe_PDF.print_bgimages
       false
       print.printer_Adobe_PDF.print_command
       print.printer_Adobe_PDF.print_downloadfonts
       false
       print.printer_Adobe_PDF.print_edge_bottom
       0
       print.printer_Adobe_PDF.print_edge_left
       0
       print.printer_Adobe_PDF.print_edge_right
       0
       print.printer_Adobe_PDF.print_edge_top
       0
       print.printer_Adobe_PDF.print_evenpages
       true
       print.printer_Adobe_PDF.print_footercenter
       print.printer_Adobe_PDF.print_footerleft
       &PT
       print.printer_Adobe_PDF.print_footerright
       &D
       print.printer_Adobe_PDF.print_headercenter
       print.printer_Adobe_PDF.print_headerleft
       &T
       print.printer_Adobe_PDF.print_headerright
       &U
       print.printer_Adobe_PDF.print_in_color
       true
       print.printer_Adobe_PDF.print_margin_bottom
       0.5
       print.printer_Adobe_PDF.print_margin_left
       0.5
       print.printer_Adobe_PDF.print_margin_right
       0.5
       print.printer_Adobe_PDF.print_margin_top
       0.5
       print.printer_Adobe_PDF.print_oddpages
       true
       print.printer_Adobe_PDF.print_orientation
       0
       print.printer_Adobe_PDF.print_page_delay
       50
       print.printer_Adobe_PDF.print_paper_data
       1
       print.printer_Adobe_PDF.print_paper_height
       11,00
       print.printer_Adobe_PDF.print_paper_size_type
       0
       print.printer_Adobe_PDF.print_paper_size_unit
       0
       print.printer_Adobe_PDF.print_paper_width
       8,50
       print.printer_Adobe_PDF.print_reversed
       false
       print.printer_Adobe_PDF.print_scaling
       1,00
       print.printer_Adobe_PDF.print_shrink_to_fit
       true
       print.printer_Adobe_PDF.print_to_file
       false
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Part 2:


  print.printer_Adobe_PDF.print_unwriteable_margin_bottom
       0
       print.printer_Adobe_PDF.print_unwriteable_margin_left
       0
       print.printer_Adobe_PDF.print_unwriteable_margin_right
       0
       print.printer_Adobe_PDF.print_unwriteable_margin_top
       0
       print.printer_Lexmark_E120n_(MS).print_bgcolor
       false
       print.printer_Lexmark_E120n_(MS).print_bgimages
       false
       print.printer_Lexmark_E120n_(MS).print_command
       print.printer_Lexmark_E120n_(MS).print_downloadfonts
       false
       print.printer_Lexmark_E120n_(MS).print_edge_bottom
       0
       print.printer_Lexmark_E120n_(MS).print_edge_left
       0
       print.printer_Lexmark_E120n_(MS).print_edge_right
       0
       print.printer_Lexmark_E120n_(MS).print_edge_top
       0
       print.printer_Lexmark_E120n_(MS).print_evenpages
       true
       print.printer_Lexmark_E120n_(MS).print_footercenter
       print.printer_Lexmark_E120n_(MS).print_footerleft
       &PT
       print.printer_Lexmark_E120n_(MS).print_footerright
       &D
       print.printer_Lexmark_E120n_(MS).print_headercenter
       print.printer_Lexmark_E120n_(MS).print_headerleft
       &T
       print.printer_Lexmark_E120n_(MS).print_headerright
       &U
       print.printer_Lexmark_E120n_(MS).print_in_color
       true
       print.printer_Lexmark_E120n_(MS).print_margin_bottom
       0.5
       print.printer_Lexmark_E120n_(MS).print_margin_left
       0.5
       print.printer_Lexmark_E120n_(MS).print_margin_right
       0.5
       print.printer_Lexmark_E120n_(MS).print_margin_top
       0.5
       print.printer_Lexmark_E120n_(MS).print_oddpages
       true
       print.printer_Lexmark_E120n_(MS).print_orientation
       0
       print.printer_Lexmark_E120n_(MS).print_page_delay
       50
       print.printer_Lexmark_E120n_(MS).print_paper_data
       1
       print.printer_Lexmark_E120n_(MS).print_paper_height
       11,00
       print.printer_Lexmark_E120n_(MS).print_paper_size_type
       0
       print.printer_Lexmark_E120n_(MS).print_paper_size_unit
       0
       print.printer_Lexmark_E120n_(MS).print_paper_width
       8,50
       print.printer_Lexmark_E120n_(MS).print_reversed
       false
       print.printer_Lexmark_E120n_(MS).print_scaling
       1,00
       print.printer_Lexmark_E120n_(MS).print_shrink_to_fit
       true
       print.printer_Lexmark_E120n_(MS).print_to_file
       false
       print.printer_Lexmark_E120n_(MS).print_unwriteable_margin_bottom
       0
       print.printer_Lexmark_E120n_(MS).print_unwriteable_margin_left
       0
       print.printer_Lexmark_E120n_(MS).print_unwriteable_margin_right
       0
       print.printer_Lexmark_E120n_(MS).print_unwriteable_margin_top
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_bgcolor
       false
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_bgimages
       false
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_command
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_downloadfonts
       false
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_edge_bottom
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_edge_left
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_edge_right
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_edge_top
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_evenpages
       true
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_footercenter
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_footerleft
       &PT
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_footerright
       &D
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_headercenter
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_headerleft
       &T
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_headerright
       &U
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_in_color
       true
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_margin_bottom
       0.5
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_margin_left
       0.5
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_margin_right
       0.5
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_margin_top
       0.5
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_oddpages
       true
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_orientation
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_page_delay
       50
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_paper_data
       1
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_paper_height
       11,00
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_paper_size_type
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_paper_size_unit
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_paper_width
       8,50
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_reversed
       false
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_scaling
       1,00
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_shrink_to_fit
       true
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_to_file
       false
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_unwriteable_margin_bottom
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_unwriteable_margin_left
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_unwriteable_margin_right
       0
       print.printer_Lexmark_E120n_(MS)_(Copy_1).print_unwriteable_margin_top
       0
       privacy.item.cache
       true
       privacy.item.downloads
       false
       privacy.item.formdata
       false
       privacy.item.history
       false
       privacy.item.passwords
       false
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.promptOnSanitize
       false
       security.warn_viewing_mixed
       false
 Grafik
       Adapterbeskrivning
       ATI Radeon HD 5700 Series
       Leverantörs-ID
       1002
       Enhets-ID
       68b8
       Adapter-RAM
       1024
       Adapterdrivrutin
       aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
       Drivrutinsversion
       8.930.0.0
       Drivrutinsdatum
       12-5-2011
       Adapter-RAM (GPU #2)
       Unknown
       Adapterdrivrutin (GPU #2)
       Unknown
       Direct2D aktiverat
       false
       DirectWrite aktiverat
       false (6.1.7601.17563)
       ClearType-parametrar
       Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
       WebGL-renderare
       Google Inc. -- ANGLE (ATI Radeon HD 5700 Series) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
       Grafikaccelererade fönster
       0/1
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I now realize the problem has to do with certain password restricted webpages, eg. avanza.se, seb.se, nordnet.se which are banks. No problem downloading other pages.

Best regards /Karl

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Glad you sorted out the problem, thanks for the post.

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Hi,

I wouldn't say the problem is solved. My other browsers work just fine with these pages and those password restricted webpages are the ones I use a lot. A pity Firefox can't handle those anymore. I really liked Firefox.

Do you have any clue as to why this problem has arisen? Firefox has worked just fine earlier and I've been able to use Norton 360 for saving passwords and filling them out automatically, simplifying my life a great deal.

/Karl

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Firefox will save passwords and logins for you, and if required use a masterpassword, without you needing to use a Norton utility.

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Yes, I know that but even with the Norton 360 disabled Firefox won't work after a few minutes. It just won't update webpages or download new ones. Very annonying!

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You need to work out whether Firefox is crashing or hanging.

The articles include troubleshooting tips and suggestions you will need to try.

As I mentioned before it would also help if as a troubleshooting step you use Firefox's Diagnose Firefox issues using Troubleshoot Mode with all plugins disabled.

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Yes John, I've used it in safe mode with all plugins disabled and it the same thing happens anyway: After I've opened a few webpages firefox stops downloading new content. I can usually shut down Firefox manually but when I tried just now it hanged and stopped responding. Also, when I shut it down manually it still runs in the background and can't be reopened without going into the task manager and shutting down the process.

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Are you only getting problems on certain webpages, such as the banks that you need to log in to?

After I've opened a few webpages firefox stops downloading new content

When you say Firefox stops downloading new content are you saying firefox is stopping working and freezing, or are you referring to the fact that you are trying to download files in the background, or stream music or video for instance.

Or do you often get the problem on other webpages ?

Recheck that you have followed suggestions in

In addition to being in Firefox's Diagnose Firefox issues using Troubleshoot Mode with all plugins disabled try

  1. Making and use as a troubleshooting step a new additional clean profile
  2. using Windows safemode, accessible usually by use of the F8 key on startup
  3. the next step would probably be to try to rule out the possibility of malware