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A phantom version of Firefox apparently started. Lost all history trying to figure out what happend. What do I do to prevent this and what could have happened? I can provide more detail if anyone case.th

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I had Firefox open. Trying to log into a site (Kaiser). Was told that I was signed on with another open copy of Firefox. There was no other open copy. Only solution offered was closing Firefox and restarting computer. When I did this, ALL my history was lost.

I have the option checked to save current sites.

What could have caused my computer or Kaiser's to think there was another version of Firefox running? And how can I protect my history if something like this happens again? Could this have been caused by a virus?

I had Firefox open. Trying to log into a site (Kaiser). Was told that I was signed on with another open copy of Firefox. There was no other open copy. Only solution offered was closing Firefox and restarting computer. When I did this, ALL my history was lost. I have the option checked to save current sites. What could have caused my computer or Kaiser's to think there was another version of Firefox running? And how can I protect my history if something like this happens again? Could this have been caused by a virus?

Geändert am von caffreyc