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I have downloaded the firefox 3.6.3, however My macbook, OS 10.6.3 has dialogue box reading" The following disk image couldn't be opened reason, not recognized. What are the next steps?

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I have downloaded Firefox 3.6.3dmg, however, when I attempt to open I get the following dialogue box: The following disk images couldn't be opened: Image Firefox 3.6.3dmg reason not recognized.

This happened

Not sure how often

== I tried to upgrade, it is unable to load on my Mac book with OS 10.6.3

Ausgewählte Lösung

Downloaded newest Firefox, wouldn't open, got thte "file not recognized " error message. Have never had this before :-(

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Alle Antworten (4)

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Hello John.

If you downloaded the installer from the official website (or Mozilla's FTP servers) and are sure that it is not corrupt, I believe you should ask Apple for support.

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Ausgewählte Lösung

Downloaded newest Firefox, wouldn't open, got thte "file not recognized " error message. Have never had this before :-(

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Make sure you download the correct version for your system. See this page to see all systems and languages.

For help installing Firefox, see this article.

If the message appears even though you're doing everything right, please show me a screenshot of it so we can work from there.

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you are right, It some time happen. once i have also faced some problem then i have re install firefox 3.6.3 and get success.

So you dont worry. 

I think you should re install firefox 3.6.3. You will not get problem in next time.

Regards,

(unrelated links removed - c)

Geändert am von cor-el