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Firefox Browser not working- error shown frequently , why does this happen?

Dilip Manohar

Firefox Browser not working- error shown frequently , why does this happen?

Firefox Browser not working- error shown frequently , why does this happen?

Alle Antworten (10)

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cbb28d36-5f3a-4a61-90e4-0ccd3e889a7a

aa9216d9-622b-435c-98d3-ec2b3a11edc2

fe3d37f7-414f-4798-848d-964c856efe8d

Crash IDs shown above

Are they submitted or unsubmitted? It cannot be found on the crash server.

They are not submitted , see image of report.

Try to submit everything.

Submitted now. When the reasons for crash / crashes shall be known?

Please paste here new IDs. We can analyze your crashes, but simetimes it's difficult to say anything helpful, as we are not developers.

bp-8fd8c0a6-e783-4671-bb89-73ada0260904 04-09-2026, 10:01 View bp-2d613858-e2f2-4b39-934b-ec0870260904 04-09-2026, 10:01 View bp-93e39854-8af6-403f-b595-4d3850260904 04-09-2026, 10:01 View

I do not know if the above given are New IDs or old IDs.

You're out of memory.

That's something with RAM memory. System Memory Use Percentage > 99

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