Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Offen

How can I get an unlock code, Mozilla has locked my account?

Firefox Anmelden
Paul antwortete vor 3 Monaten
Joe Binau
Joe Binau

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords. Thanks, Joe

Geändert am von Paul

Alle Antworten (1)

Paul
Paul
  • Moderator
  • In den Top 10 der Mitwirkenden

Hi Joe

Please appreciate that donations are to the Mozilla Foundation, not the Mozilla Corporation that helps build and support Firefox. The user support here is provided by volunteer contributors.

I will remove your email address from your question for your privacy and security as this is an open forum.

If you wait 24 hours, without trying again, you should find that your account is unlocked.

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.