Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

E-mails not deleted after a download

  • 1 Antwort
  • 0 haben dieses Problem
  • Letzte Antwort von david
  • Offen

I just got a new computer and when I download e-mail on to my computer, it stays on the web site and when I get e-mail later that day, the previous e-mails I downloaded are still there and they are now duplicated on my hard drive. I get hundreds of e-mails per day and besides being a hastle, I will reach my quota pretty quickly. Thank you. X@riseup.net

Since this didn't happen with my previous computer, I assume some setting got changed. I hope this is one of those easy-when-you-know-how things.

(PII redacted by moderator)

I just got a new computer and when I download e-mail on to my computer, it stays on the web site and when I get e-mail later that day, the previous e-mails I downloaded are still there and they are now duplicated on my hard drive. I get hundreds of e-mails per day and besides being a hastle, I will reach my quota pretty quickly. Thank you. X@riseup.net Since this didn't happen with my previous computer, I assume some setting got changed. I hope this is one of those easy-when-you-know-how things. (PII redacted by moderator)

Geändert am von James

Alle Antworten (1)

First, I have no solution, just a suggestion. Go to 'account settings' and click the 'server settings' pane for the account and review settings there to see if it is set to delete messages after download. I am presuming this to be a POP account.

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.