Bookmars are frozen, garbled, cannot be added to or deleted
I have been with Mozilla since Netscape 1. Recently, I have been unable to add or delete a bookmark or folder. A number of previous bookmarks have lost their icons and their content. The Bookmark "Star" turns blue, indicating that it has been bookmarked. When I look for it in the designated folder it is not there. I try to edit garbled bookmark URLs by substituting the new URL - does not work. There are a number of folders for categories of bookmarks and I cannot delete them. What can be done?
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Enter about:support in the address bar and click the Verify integrity button in the Places database section. It should produce a log, paste it here for analysis.
> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.
If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
- you lose the history when a new places.sqlite is created
You may have to restore an older backup in the bookmarkbackups folder via the Bookmarks Manager (Library).
- Bookmarks -> Manage Bookmarks -> Import & Backup -> Restore
- https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
See also:
- https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional
- https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks
You can use the button in "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
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