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I no longer have access to the primary account email.

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Ajay Simha
Ajay Simha

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my primary email. I do not have access to that email.

Please help.

Thanks Ajay

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my primary email. I do not have access to that email. Please help. Thanks Ajay

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Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.