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Empty presentation when exporting from Perplexity in Firefox, works in other browsers

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  • Letzte Antwort von Egor Mantorov

Egor Mantorov
Egor Mantorov
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When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content).

If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty.

So it seems this issue only happens in Firefox. Firefox 145.0.2

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content). If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty. So it seems this issue only happens in Firefox. Firefox 145.0.2
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Paul
Paul
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Hi Egor

I would be keen to look into this further. So that we can replicate the issue here, please can you specify the exact steps that you followed. It might help to number them:

1. I opened Firefox 2. etc 3. etc

Egor Mantorov
Egor Mantorov Fragesteller
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1. I opened Firefox. 2. I went to perplexity.ai and created a new presentation in Perplexity Labs. 3. I added several slides with text content. 4. I clicked on “Export as PPTX” (presentation export). 5. I saved the downloaded .pptx file to my computer. 6. I opened the downloaded file in PowerPoint.

Result: - In Firefox, the .pptx file is about 90 KB and only contains the slide layout without any text. - In other browsers (for example, Chrome and Edge), the same export creates a .pptx file of about 140 KB, and all the text is present on the slides.

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