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firefox is extremely slow or fails to load sites

  • 2 Antworten
  • 2 haben dieses Problem
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  • Letzte Antwort von jangell

jangell
jangell

For the past few days to a week Firefox has failed to load some websites such as Amazon or Login.gov. I tried accessing the same sites using Edge and it worked fine. So it is not a problem with the sites. I do not believe I have changed my settings, although there is a new version of AdGuard which may have something to do with it. I believe the problem started with the update of Firefox on Nov 18, however. I am using Duck Duck Go, but have the same problem using Google as my default search engine. I do notice that I have a message in settings saying my browser is being managed by my organization and showing this : ImportEnterpriseRoots. I am an individual user, so am not sure what that means or if it is related. In any case, I need help figuring out how to fix this. I do not want to use Edge but may have to if I cannot get this fixed.

For the past few days to a week Firefox has failed to load some websites such as Amazon or Login.gov. I tried accessing the same sites using Edge and it worked fine. So it is not a problem with the sites. I do not believe I have changed my settings, although there is a new version of AdGuard which may have something to do with it. I believe the problem started with the update of Firefox on Nov 18, however. I am using Duck Duck Go, but have the same problem using Google as my default search engine. I do notice that I have a message in settings saying my browser is being managed by my organization and showing this : ImportEnterpriseRoots. I am an individual user, so am not sure what that means or if it is related. In any case, I need help figuring out how to fix this. I do not want to use Edge but may have to if I cannot get this fixed.

Ausgewählte Lösung

I cleared the Cache and cookies/site data for all sites and rebooted. It seems to be working much better...

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

jangell said
I do notice that I have a message in settings saying my browser is being managed by my organization and showing this : ImportEnterpriseRoots. I am an individual user, so am not sure what that means or if it is related. In any case, I need help figuring out how to fix this.

What security software besides MS Defender are you running? Windows home or pro? If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

No issues for me. see screenshot

jangell
jangell Fragesteller

Ausgewählte Lösung

I cleared the Cache and cookies/site data for all sites and rebooted. It seems to be working much better...

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