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Link on bottom of this form page needs fixing.

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aefriot
aefriot

I filled out this form completely to resolve another issue only to come to the section at the lower part of this page. "Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps. "

I clicked the link...silly me...thinking the link would open a modal or popup. it took me to another page, losing everything i typed to ask to get a problem resolved. GGGRRRRRRRR! to put it lightly.

Maybe someone can fix that? I'm likely posting this in the wrong place. But it is posted and I hope the right people see it to not let it happen again.

Oddly, the browser kept the images for the form I was working on, only the typed text was lost.

I filled out this form completely to resolve another issue only to come to the section at the lower part of this page. "Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps. " I clicked the link...silly me...thinking the link would open a modal or popup. it took me to another page, losing everything i typed to ask to get a problem resolved. GGGRRRRRRRR! to put it lightly. Maybe someone can fix that? I'm likely posting this in the wrong place. But it is posted and I hope the right people see it to not let it happen again. Oddly, the browser kept the images for the form I was working on, only the typed text was lost.

Ausgewählte Lösung

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select Share ideas and feedback…. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

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Paul
Paul
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Ausgewählte Lösung

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select Share ideas and feedback…. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

aefriot
aefriot Fragesteller

Not familiar with having to contact Mozilla, I have placed my concern in the wrong location. My apologies. I will look to where you suggested.

Thank you.

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