Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Refresh Firefox

nkmcfrln
nkmcfrln
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Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mode and a Clear startup cache tab. No Refresh Firefox tab. I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working. Thank you

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mode and a Clear startup cache tab. No Refresh Firefox tab. I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working. Thank you
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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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You said:

> I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working.

Could you try switching to your regular profile using the steps in the first section of the following article:

Recover user data missing after Firefox update

Are you able to get into your regular profile and set it as the default?

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