Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Archiviert

Just downloaded upgrade, not sure what to do next.

jscher2000 -... beantwortet
Linda Bailey

Unsure of download, not very techie, no grandson available, need advice on next step.

Unsure of download, not very techie, no grandson available, need advice on next step.

Alle Antworten (1)

Hi Linda, did Firefox suggest downloading an update because the internal updating feature didn't work?

The internal updating feature is part of the "About" dialog. The following article has more info:

Update Firefox to the latest release

If you do need to manually download the update, you can get the latest installer from here:

https://www.mozilla.org/firefox/all/desktop-release/win64/

After downloading, click the Downloads button on the toolbar and click the download on the list to start the installer.

When you run the installer, it should detect your existing settings and do an update rather than starting from scratch.