Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

forget password

  • 1 Antwort
  • 1 hat dieses Problem
  • 199 Aufrufe
  • Letzte Antwort von Paul
  • Archiviert

Pierre Ribo
Pierre Ribo

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code '''''If this was you, here is your confirmation code to proceed: 18884199 ''''' I don't receive a second mail or any information to proceed with this code. It don't work in the login password window. Thank you for help!

Geändert am von Paul

Alle Antworten (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi,

I have removed your email address from your question for your privacy and security as this is an open forum.

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.