Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.
I discovered that I cannot sync with my google account protected from 2FA.
In detail:
# Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
# Numbered list item Login successful with another account not protected by 2FA
Note that:
# Numbered list item cookie allowed;
# Numbered list item using newest version;
# Numbered list item protection set to standard;
# Numbered list item tried to reinstall firefox
but none of them are successful.
I have also confirm that:
# Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
# Numbered list item there's no (significant) error logged from the F12 console
full F12 message here:
```
GET
https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9
[HTTP/3 200 143ms]
GET
https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css
[HTTP/2 200 OK 0ms]
GET
https://cdn.accounts.firefox.com/settings/prod/query-fix.js
[HTTP/2 200 0ms]
GET
https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js
[HTTP/2 200 0ms]
sentry-config-builder
Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" }
config-builder.ts:49:9
sentry-config-builder
Object { msg: "sentry targeting: prod" }
config-builder.ts:63:9
XHRPOST
https://accounts.firefox.com/nimbus-experiments
[HTTP/3 200 148ms]
XHRGET
https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json
[HTTP/2 200 0ms]
XHRGET
https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl
[HTTP/2 200 0ms]
XHRGET
https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl
[HTTP/2 200 0ms]
XHRGET
https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl
[HTTP/2 200 0ms]
XHRGET
https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl
[HTTP/2 200 0ms]
XHRGET
https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl
[HTTP/2 200 0ms]
XHRPOST
https://graphql.accounts.firefox.com/graphql
[HTTP/3 200 148ms]
GET
https://accounts.firefox.com/favicon.ico
[HTTP/3 200 0ms]
XHRPOST
https://graphql.accounts.firefox.com/graphql
[HTTP/3 200 144ms]
webchannel
WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … }
console.ts:40:19
webchannel
WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … }
console.ts:40:19
XHRPOST
https://graphql.accounts.firefox.com/graphql
[HTTP/3 200 143ms]
XHRGET
https://api.accounts.firefox.com/v1/totp/exists
[HTTP/3 200 142ms]
GET
https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg
[HTTP/1.1 200 OK 0ms]
```
Angefügte Screenshots
Ausgewählte Lösung
Turns out I have not set the password. It should have nothing to do with the 2FA settings. For any external account(those created with google/apple etc), you'll need to do that before synchronizing.
For any developer of Firefox or staff in Mozilla, I kindly request you to add an error code or identifier to the page above.
Turns out I have not set the password. It should have nothing to do with the 2FA settings. For any external account(those created with google/apple etc), you'll need to do that before synchronizing.
For any developer of Firefox or staff in Mozilla, I kindly request you to add an error code or identifier to the page above.
Turns out I have not [https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password set the password]. It should have nothing to do with the 2FA settings. For any external account(those created with google/apple etc), you'll need to do that before synchronizing.
For any developer of Firefox or staff in Mozilla, I kindly request you to add an error code or identifier to the page above.
Geändert am 12. Juni 2025, 02:00:15 -0700 von Jacky He