Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Suspicious activity

  • 3 Antworten
  • 0 haben dieses Problem
  • 120 Aufrufe
  • Letzte Antwort von James

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

Ausgewählte Lösung

Chris Morin said

Does Mozilla have any support staff?

This is a community support forum. Pretty much every major web browser uses a support forum of some sort.

It sounds like it could just be an attempt vs actually logging in perhaps.

Not sure if they would be able to tell you but you could try posting a ticket at https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

This is a user help forum no one here has access to your account.

Does Mozilla have any support staff?

Ausgewählte Lösung

Chris Morin said

Does Mozilla have any support staff?

This is a community support forum. Pretty much every major web browser uses a support forum of some sort.

It sounds like it could just be an attempt vs actually logging in perhaps.

Not sure if they would be able to tell you but you could try posting a ticket at https://support.mozilla.org/en-US/questions/new/mozilla-account/form