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Crashing and crashing

  • 4 Antworten
  • 1 hat dieses Problem
  • Letzte Antwort von Paul

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I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now

system info - i7 - 8GB RAM, windows 10, one 128 GB SSD and other 512GB SSD

Since yesterday, it has been crashing after every 2-5 minutes; in troubleshooter mode as well...

I ran Windows RAM memory test, it turned out to be okay... I ran a Dell hardware test, it informed me that my fan is not working properly; though I doubt its the reason for my Firefox crashing

Below is one of the crashes in text - can someone help please?

AdapterDeviceID: 0x5916 AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 07821028 AdapterVendorID: 0x8086 Add-ons: snaplinks%40snaplinks.mozdev.org:3.1.12,%7B394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B%7D:6.3.1,%40pagememo:1.15.1resigned1,%7Baf37054b-3ace-46a2-ac59-709e4412bec6%7D:4.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:130.2.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,bing%40search.mozilla.org:1.7,google%40search.mozilla.org:1.5,wikipedia%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.5,ebay%40search.mozilla.org:1.5,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 8233635840 AvailablePhysicalMemory: 1266659328 AvailableVirtualMemory: 138522270318592 BackgroundTaskMode: 0 BuildID: 20240913135723 CPUMicrocodeVersion: 0xde ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1727643240 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1726686919 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["CryptoWinRT.dll","devenum.dll","sapi.dll","winmmbase.dll","windows.internal.shell.broker.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","explorerframe.dll","wpnapps.dll","dataexchange.dll","twinapi.dll","cdp.dll","cscapi.dll","edputil.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","wininet.dll","wsock32.dll","ktmw32.dll","winmm.dll","msimg32.dll","OneCoreCommonProxyStub.dll","comctl32.dll","FWPUCLNT.DLL","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","Windows.UI.Immersive.dll","srvcli.dll","iertutil.dll","BCP47mrm.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","winhttp.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","dhcpcsvc6.DLL","WindowManagementAPI.dll","npmproxy.dll","version.dll","dhcpcsvc.dll","msacm32.dll","rasadhlp.dll","twinapi.appcore.dll","Windows.ApplicationModel.dll","xmllite.dll","taskschd.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","d3d11.dll","d2d1.dll","dcomp.dll","avrt.dll","CoreUIComponents.dll","dsreg.dll","nlaapi.dll","CoreMessaging.dll","icm32.dll","msdmo.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","WinTypes.dll","policymanager.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","deviceaccess.dll","PortableDeviceTypes.dll","propsys.dll","SensorsNativeApi.V2.dll","SensorsUtilsV2.dll","SensorsApi.dll","rmclient.dll","dwmapi.dll","windows.storage.dll","dbghelp.dll","wtsapi32.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","gdi32full.dll","bcrypt.dll","cfgmgr32.dll","crypt32.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","gdi32.dll","shell32.dll","clbcatq.dll","imm32.dll","SHCore.dll","setupapi.dll","sechost.dll","advapi32.dll","kernel32.dll","imagehlp.dll","nsi.dll","msvcrt.dll","rpcrt4.dll","psapi.dll","user32.dll","msctf.dll","ws2_32.dll","oleaut32.dll","combase.dll","ole32.dll","shlwapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: assertion failed: n > 0 && n <= 8 Notes: FP(D00-L1100-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x134d, AdapterSubsysID2: 07821028, AdapterDriverVersion2: 30.0.15.1169DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7259 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1727642490 SubmittedFrom: Client SystemMemoryUsePercentage: 85 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240913135723","version":"130.0.1","vendor":"Mozilla","displayVersion":"130.0.1","platformVersion":"130.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8070,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4894},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"07821028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.8854","driverDate":"10-14-2020","GPUActive":true},{"description":"NVIDIA GeForce 940MX","vendorID":"0x10de","deviceID":"0x134d","subsysID":"07821028","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll","driverVendor":null,"driverVersion":"30.0.15.1169","driverDate":"2-1-2022","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1.3020833730697632,"contentsScaleFactor":1,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":false,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-IN"],"regionalPrefsLocales":["en-IN"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"app.update.silent":true,"browser.cache.disk.capacity":1048576,"browser.search.region":"IN","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.searches":false,"dom.max_script_run_time":0,"extensions.blocklist.enabled":false,"extensions.screenshots.disabled":true,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1715319162,"media.gmp-gmpopenh264.lastDownload":1700081117,"media.gmp-gmpopenh264.lastDownloadFailed":1715319162,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1700081117,"media.gmp-widevinecdm.lastInstallStart":1727467393,"media.gmp-widevinecdm.lastDownload":1725519197,"media.gmp-widevinecdm.lastDownloadFailed":1727467393,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-widevinecdm.lastUpdate":1725519198,"media.gmp-manager.lastCheck":1727602223,"media.gmp-manager.lastEmptyCheck":1727602223,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"security.mixed_content.block_active_content":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":16677},"addons":{"activeAddons":{"{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}":{"version":"6.3.1","scope":1,"type":"extension","updateDay":18578,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Simple and convenient screenshot tool. Select an area, edit your screenshot and upload it to the ser","name":"Lightshot (screenshot tool)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16940,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{af37054b-3ace-46a2-ac59-709e4412bec6}":{"version":"4.2","scope":1,"type":"extension","updateDay":19441,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Add a custom search engine to the list of available search engines in the search bar.","name":"Add custom search engine","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19441,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"@pagememo":{"version":"1.15.1resigned1","scope":1,"type":"extension","updateDay":19839,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Provide user to write note in any page.","name":"Page Memo","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17739,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"snaplinks@snaplinks.mozdev.org":{"version":"3.1.12","scope":1,"type":"extension","updateDay":19982,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Select multiple links, checkboxes and other elements and act on them such as open them in new tabs o","name":"Snap Links","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16921,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"130.2.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17068,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19944,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18737,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18556,"updateDay":18556},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2830.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout"},"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout"},"rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898":{"branch":"active","type":"normandy-prefrollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 16924565504 TotalPhysicalMemory: 8462282752 TotalVirtualMemory: 140737488224256 UptimeTS: 7502.15923 UtilityProcessStatus: Running Vendor: Mozilla Version: 130.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now system info - i7 - 8GB RAM, windows 10, one 128 GB SSD and other 512GB SSD Since yesterday, it has been crashing after every 2-5 minutes; in troubleshooter mode as well... I ran Windows RAM memory test, it turned out to be okay... I ran a Dell hardware test, it informed me that my fan is not working properly; though I doubt its the reason for my Firefox crashing '''Below is one of the crashes in text - can someone help please? ''' ''AdapterDeviceID: 0x5916 AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 07821028 AdapterVendorID: 0x8086 Add-ons: snaplinks%40snaplinks.mozdev.org:3.1.12,%7B394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B%7D:6.3.1,%40pagememo:1.15.1resigned1,%7Baf37054b-3ace-46a2-ac59-709e4412bec6%7D:4.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:130.2.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,bing%40search.mozilla.org:1.7,google%40search.mozilla.org:1.5,wikipedia%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.5,ebay%40search.mozilla.org:1.5,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 8233635840 AvailablePhysicalMemory: 1266659328 AvailableVirtualMemory: 138522270318592 BackgroundTaskMode: 0 BuildID: 20240913135723 CPUMicrocodeVersion: 0xde ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1727643240 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1726686919 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["CryptoWinRT.dll","devenum.dll","sapi.dll","winmmbase.dll","windows.internal.shell.broker.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","explorerframe.dll","wpnapps.dll","dataexchange.dll","twinapi.dll","cdp.dll","cscapi.dll","edputil.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","wininet.dll","wsock32.dll","ktmw32.dll","winmm.dll","msimg32.dll","OneCoreCommonProxyStub.dll","comctl32.dll","FWPUCLNT.DLL","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","Windows.UI.Immersive.dll","srvcli.dll","iertutil.dll","BCP47mrm.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","winhttp.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","dhcpcsvc6.DLL","WindowManagementAPI.dll","npmproxy.dll","version.dll","dhcpcsvc.dll","msacm32.dll","rasadhlp.dll","twinapi.appcore.dll","Windows.ApplicationModel.dll","xmllite.dll","taskschd.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","d3d11.dll","d2d1.dll","dcomp.dll","avrt.dll","CoreUIComponents.dll","dsreg.dll","nlaapi.dll","CoreMessaging.dll","icm32.dll","msdmo.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","WinTypes.dll","policymanager.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","deviceaccess.dll","PortableDeviceTypes.dll","propsys.dll","SensorsNativeApi.V2.dll","SensorsUtilsV2.dll","SensorsApi.dll","rmclient.dll","dwmapi.dll","windows.storage.dll","dbghelp.dll","wtsapi32.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","gdi32full.dll","bcrypt.dll","cfgmgr32.dll","crypt32.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","gdi32.dll","shell32.dll","clbcatq.dll","imm32.dll","SHCore.dll","setupapi.dll","sechost.dll","advapi32.dll","kernel32.dll","imagehlp.dll","nsi.dll","msvcrt.dll","rpcrt4.dll","psapi.dll","user32.dll","msctf.dll","ws2_32.dll","oleaut32.dll","combase.dll","ole32.dll","shlwapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: assertion failed: n > 0 && n <= 8 Notes: FP(D00-L1100-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x134d, AdapterSubsysID2: 07821028, AdapterDriverVersion2: 30.0.15.1169DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7259 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1727642490 SubmittedFrom: Client SystemMemoryUsePercentage: 85 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240913135723","version":"130.0.1","vendor":"Mozilla","displayVersion":"130.0.1","platformVersion":"130.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8070,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4894},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"07821028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.8854","driverDate":"10-14-2020","GPUActive":true},{"description":"NVIDIA GeForce 940MX","vendorID":"0x10de","deviceID":"0x134d","subsysID":"07821028","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_74adeee5e47197cc\\nvldumd.dll","driverVendor":null,"driverVersion":"30.0.15.1169","driverDate":"2-1-2022","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1.3020833730697632,"contentsScaleFactor":1,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":false,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-IN"],"regionalPrefsLocales":["en-IN"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"app.update.silent":true,"browser.cache.disk.capacity":1048576,"browser.search.region":"IN","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.searches":false,"dom.max_script_run_time":0,"extensions.blocklist.enabled":false,"extensions.screenshots.disabled":true,"layers.acceleration.disabled":true,"media.gmp-gmpopenh264.lastInstallStart":1715319162,"media.gmp-gmpopenh264.lastDownload":1700081117,"media.gmp-gmpopenh264.lastDownloadFailed":1715319162,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1700081117,"media.gmp-widevinecdm.lastInstallStart":1727467393,"media.gmp-widevinecdm.lastDownload":1725519197,"media.gmp-widevinecdm.lastDownloadFailed":1727467393,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-widevinecdm.lastUpdate":1725519198,"media.gmp-manager.lastCheck":1727602223,"media.gmp-manager.lastEmptyCheck":1727602223,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"security.mixed_content.block_active_content":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":16677},"addons":{"activeAddons":{"{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}":{"version":"6.3.1","scope":1,"type":"extension","updateDay":18578,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Simple and convenient 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o","name":"Snap Links","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":16921,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"130.2.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17068,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19944,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19969,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18737,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18556,"updateDay":18556},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2830.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout"},"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout"},"rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898":{"branch":"active","type":"normandy-prefrollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 16924565504 TotalPhysicalMemory: 8462282752 TotalVirtualMemory: 140737488224256 UptimeTS: 7502.15923 UtilityProcessStatus: Running Vendor: Mozilla Version: 130.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: en-US This report also contains technical information about the state of the application when it crashed. ''

Geändert am von NoahSUMO

Ausgewählte Lösung

Right. Avast is crashing Firefox. Try to disable it for now.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (4)

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I have disabled hardware acceleration .... still crashing

Geändert am von KK MM

Hilfreich?

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Ausgewählte Lösung

Right. Avast is crashing Firefox. Try to disable it for now.

Hilfreich?

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TyDraniu said

Right. Avast is crashing Firefox. Try to disable it for now.

Thank you TyDraniu.... Yes it was Avast, I changed the name of firefox executable file and it worked

Hilfreich?

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Hi

We believe that Avast may he resolved this issue.

Please can you check to make sure that you have the latest version of Avast. Please can you let us know if this fixes the issue or if it does not, the version number of Avast that you have installed.

Hilfreich?

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