Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Archiviert

Firefox is not starting on my MacBook.

Tomatoshadow2 beantwortet
cmqsf9zyp7

Firefox is not starting on my MacBook. Recently ran Malwarebytes, but not a problem previously. Getting error message: firefox quit unexpectedly.

Firefox is not starting on my MacBook. Recently ran Malwarebytes, but not a problem previously. Getting error message: firefox quit unexpectedly.

Alle Antworten (3)

We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.

  1. Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder.
  2. Open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
  3. Open the 5 most recent files with a text editor and copy the IDs.
  4. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thank you. Is this what you require?

bpbplist00—]AnonHostUUID2_$8D22CA08-7291-83A7-8133-9B9073BF95AE bplist00—]AnonHostUUID2_$F6E38228-BBE8-36FF-96AE-57A916FABAC2  @bplist00—]AnonHostUUID2_$43341319-D53E-99B6-AE79-0C3BCAD5F7B6  @bplist00—]AnonHostUUID2_$2286E404-35EF-BAB4-6DE8-2F6F8A1FE398  @bplist00—]AnonHostUUID2_$E8EF0400-8515-76FD-D5DC-6A4230154861 

Did you also try starting Firefox in troubleshooting Mode?