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No visual on youtube videos

  • 7 Antworten
  • 1 hat dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von cor-el

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I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.


Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away. I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox. I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void. Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why 2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again
Angefügte Screenshots

Geändert am von reedviolets5

Alle Antworten (7)

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What security software are you using? Are you running Windows Pro version? If so, try the Sandbox option and see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ It works for me. see screenshot

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jonzn4SUSE said

What security software are you using? Are you running Windows Pro version? If so, try the Sandbox option and see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ It works for me. see screenshot

I was using BitDefender, that's what I updated that caused youtube to break again, but I have since unistalled it to see if it was causing the problem. Youtube is still broken.

I'm on Windows 11, so I googled around and found a guide for using Sandbox on 10, except I don't seem to have the option? It's not appearing on the list of Windows features? Here's a screenshot of my list in comparison to the guides list, it's just not there and I can't enable it. The guide also says to make sure virtualization is enabled in the task manager, and it is. Am I being an idiot and missing something?

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Did you get Firefox from Mozilla? In Windows settings, go to About System to see if you're running Pro or not. You can also use other apps. https://www.virtualbox.org/ or VMWARE

Geändert am von jonzn4SUSE

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Does it make a difference if you change the resolution? Do you see the picture if you enter PiP (picture-in-picture) mode via the button that appears on hover or via the right-click context menu ?

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jonzn4SUSE said

Did you get Firefox from Mozilla? In Windows settings, go to About System to see if you're running Pro or not. You can also use other apps. https://www.virtualbox.org/ or VMWARE

I did get Firefox from Mozilla, and the about says I have Windows 11 Home, not Pro.

cor-el said

Does it make a difference if you change the resolution? Do you see the picture if you enter PiP (picture-in-picture) mode via the button that appears on hover or via the right-click context menu ?

Changing the resolution, light mode or dark mode, and entering PiP did not show any video, it remained blank. But I think I fixed it. I restarted my computer for the first time since uninstalling bitdefender. And now Youtube is showing up properly and playing. I have since messed with my settings, reinstalled my extensions, reapplied my theme, and restarted my computer a second time, and it's still working. PiP is also working.

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And it's broken again. Turned my computer off for the night, turned it back on with no changes, no updates, nothing, and youtube is once again showing me a blank screen, with audio. I am going to scream.

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You can check the Web Console for media related messages.