On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Firefox Sync data lost after computer reset

  • 2 Antworten
  • 0 haben dieses Problem
  • 65 Aufrufe
  • Letzte Antwort von cor-el

sebastian.hecko
sebastian.hecko
more options

Hey all,

after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged.

Thanks in advance!

Best, Seb

Hey all, after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged. Thanks in advance! Best, Seb

Ausgewählte Lösung

Alright - if somebody has the problem - windows.old on C drive has still all the data. You just need to un-hide hidden data in the folder options and the look for C:\Windows.old\Users\XXX\AppData\Local\Mozilla\Firefox\Profiles\ Just delete the contents (not the profile folder itself) of your CURRENT profile on your drive in: C:\Users\Sebastian\AppData\Local\Mozilla\Firefox\Profiles (see https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data to find your current active profile) and just copy / paste all the information from your OLD profile in windows.old. Back to normal again. Why cant the information of the sync be stored online? Or cant there be a warning that the information gets immediately over-written?

Best, Seb

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

sebastian.hecko
sebastian.hecko Fragesteller
more options

Ausgewählte Lösung

Alright - if somebody has the problem - windows.old on C drive has still all the data. You just need to un-hide hidden data in the folder options and the look for C:\Windows.old\Users\XXX\AppData\Local\Mozilla\Firefox\Profiles\ Just delete the contents (not the profile folder itself) of your CURRENT profile on your drive in: C:\Users\Sebastian\AppData\Local\Mozilla\Firefox\Profiles (see https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data to find your current active profile) and just copy / paste all the information from your OLD profile in windows.old. Back to normal again. Why cant the information of the sync be stored online? Or cant there be a warning that the information gets immediately over-written?

Best, Seb

Hilfreich?

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
more options

Note that you are in the wrong location. The main profile folder with your personal data is in "AppData\Roaming".

Firefox uses two locations for the Firefox profile folder. One location for your personal data (e.g. bookmarks) and another location for temporary files like the disk cache, so make sure to look in the correct location.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

Location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.