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Thunderbird changing SMTP Port settings in Mail account.

  • 17 Antworten
  • 0 haben dieses Problem
  • 98 Aufrufe
  • Letzte Antwort von JoeGons

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Does anyone know how this could happen?

see: Thunderbird not sending with Gmail POP3 SOLVED

https://support.mozilla.org/en-US/questions/1408429

See 21 March.

Well, after I thought I had fixed my Problem, I got a big surprise. A friend came by and I was explaining what I did so we had a look at the Account Settings. When I pulled up the SMTP settings I noticed that the Port selection had been changed back to 587. I checked the other Gmail accounts and they too had reverted to 587. Bear in mind, I had previously changed all the accounts SMTP ports to the default, 465. Now, the question is, “How did the ports revert to 587. 587 is the port chosen when Thunderbird sets up a gmail account even though it shows the default as 465. Does anyone know how this could happen? Joe

Does anyone know how this could happen? see: Thunderbird not sending with Gmail POP3 SOLVED https://support.mozilla.org/en-US/questions/1408429 See 21 March. Well, after I thought I had fixed my Problem, I got a big surprise. A friend came by and I was explaining what I did so we had a look at the Account Settings. When I pulled up the SMTP settings I noticed that the Port selection had been changed back to 587. I checked the other Gmail accounts and they too had reverted to 587. Bear in mind, I had previously changed all the accounts SMTP ports to the default, 465. Now, the question is, “How did the ports revert to 587. 587 is the port chosen when Thunderbird sets up a gmail account even though it shows the default as 465. Does anyone know how this could happen? Joe
Angefügte Screenshots

Geändert am von JoeGons

Alle Antworten (17)

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I think you need to start with the incorrect assumption that Thunderbird uses 587 by default. In a proiperly functioning system with internet access the settings for gmail will be downloaded from here https://autoconfig.thunderbird.net/v1.1/gmail.com Not the port for SMTP is 465.

So if you are having accounts created using anything but the approved configuration (port 465), then clearly Thunderbird is not able to be access that web site address when the account setup commences, hence a guessing game ensues that could result in a "guessed" connection using port 587. But first you need to figure out why Thunderbird can't access it's database to get the correct information. I suggest you look to your antivirus, and internet security suite or a firewall that may be blocking access to the web address.

There was code introduced in V91 to automatically convert gmail SMTP to use oauth. https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 I am however not aware of an instance where someone alleged Thunderbird changed ports used following that conversion. It may be possible that there is an addon that might be messing with your settings. I suggest you look in the troubleshooting information on the help menu under "add-ons" to see if you have any installed, especially ones you don't recognize!

You might post that information (add-ons) and the following Security software segment here once you access it. Others might see something you don't.

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Thanks Matt. A little above my “Pay scale”. It’s taken me a few days to understand what you are telling me. Then I had to figure out how to take action.

Well, I have added Thunderbird to the apps allowed through the Firewall. I did notice that Firefox was already allowed.

I can’t figure how to modify Windows Defender.

I have found the Troubleshooting information. (I think)

I have copied it here. It does show the Add-ons. The only add-on that was active was “Manually sort folders” and I have deactivated it. However, I do not think that “Manually sort folders” would be causing a problem.

Joe

I'll post the text of the Troubleshooting Information

It is too large to post in one.

I have 21 screen shots of the page I can post if you like. I can also send it by email.

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Troubleshooting Information


 Application Basics
   Name: Thunderbird
   Version: 102.9.0
   Build ID: 20230310165821
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.9.0
   OS: Windows_NT 10.0 19045
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 7.9 GB
   Disk Space Available: 22.0 GB
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, 0, passwordCleartext
   account13:
     INCOMING: account13, , (pop3) pop3.live.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: , smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, false
   account14:
     INCOMING: account14, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, false
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, false
   account16:
     INCOMING: account16, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, false
   account18:
     INCOMING: account18, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, false
   account19:
     INCOMING: account19, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account22:
     INCOMING: account22, , (pop3) outlook.office365.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
   account23:
     INCOMING: account23, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
   account24:
     INCOMING: account24, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
   account25:
     INCOMING: account25, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
   account28:
     INCOMING: account28, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account29:
     INCOMING: account29, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account30:
     INCOMING: account30, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account31:
     INCOMING: account31, , (pop3) pop.mail.yahoo.com:995, SSL, OAuth2
     OUTGOING: , smtp.mail.yahoo.com:587, SSL, OAuth2, true
   account32:
     INCOMING: account32, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
   account33:
     INCOMING: account33, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account34:
     INCOMING: account34, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account35:
     INCOMING: account35, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
   account36:
     INCOMING: account36, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account37:
     INCOMING: account37, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:587, alwaysSTARTTLS, passwordCleartext, true
   account38:
     INCOMING: account38, , (pop3) outlook.office365.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
   account39:
     INCOMING: account39, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
   account40:
     INCOMING: account40, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
   account41:
     INCOMING: account41, , (pop3) pop.mail.yahoo.com:995, SSL, OAuth2
     OUTGOING: , smtp.mail.yahoo.com:587, SSL, OAuth2, true
   account42:
     INCOMING: account42, , (pop3) pop.gmx.com:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
   account43:
     INCOMING: account43, , (pop3) pop.gmail.com:995, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:587, SSL, OAuth2, true
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
     RNP (OpenPGP)
     OK
     0.16.2
     0.16.2+git20220922.298ad98b.MZLA
     G:\Thunderbird Portable\App\thunderbird\rnp.dll
 Calendar Settings
   Home
     Name
     Value
     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id3
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     Isolated Web Content: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       Duplicate Contact Manager
       extension
       0.9.2
       false
       {b4447f60-db9c-11da-a94d-0800200c9a66}
       ImportExportTools
       extension
       3.2.1
       false
       {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
       LookOut
       extension
       1.2.13
       false
       lookout@aron.rubin
       Manually sort folders
       extension
       2.2.2
       false
       tbsortfolders@xulforum.org
       Test Pilot for Thunderbird
       extension
       1.3.9
       false
       tbtestpilot@labs.mozilla.com
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Security Software

   Type: Name
     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync

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Graphics cont.


EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 40
     DirectWrite: true (10.0.19041.1566)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 4000
     Vendor ID: 0x8086
     Device ID: 0x0166
     Driver Version: 10.18.10.5059
     Driver Date: 8-16-2018
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
     Subsys ID: 05351028
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
more options

Diagnostics

     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1600x900@40Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None
     GPUProcessPid: 4248
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VIDEO_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
   Crash Guard Disabled Features
   Workarounds
     Failure Log
     (#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads
more options

Workarounds

     Failure Log
     (#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): 43.30ms (0.34)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Speakers (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_10280535&REV_1002\4&1a98713&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       128 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_10280535&REV_1002\4&1a98713&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       128 - 448
       Microphone (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_10280535&REV_1002\4&1a98713&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Joe\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: G:\Thunderbird Portable\Data\profile\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Joe\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: G:\Thunderbird Portable\App\thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_RESTART_ARG_1: -profile
   MOZ_CRASHREPORTER_RESTART_ARG_2: G:\Thunderbird Portable\Data\profile
   MOZ_CRASHREPORTER_RESTART_ARG_3: -offline
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: G:\Thunderbird Portable\App\thunderbird\crashreporter-override.ini
   MOZ_PLUGIN_PATH: G:\Thunderbird Portable\Data\plugins
 Important Modified Preferences
   accessibility.lastLoadDate: 1556495356
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 29352
   browser.cache.disk.capacity: 0
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.smart_size.enabled: false
   browser.cache.disk.smart_size.first_run: false
   browser.search.region: TT
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 102.9.0
   font.internaluseonly.changed: true
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.sans-serif.x-western: Times New Roman
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-western: 12
   gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
   gfx.crash-guard.d3d11layers.appVersion: 91.13.0
   gfx.crash-guard.d3d11layers.deviceID: 0x22b1
   gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4835
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d9video.appVersion: 78.12.0
   gfx.crash-guard.d3d9video.deviceID: 0x0166
   gfx.crash-guard.d3d9video.driverVersion: 10.18.10.4358
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d9video: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.1
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166
   gfx.crash-guard.wmfvpxvideo.driverVersion: 10.18.10.4358
   gfx.direct3d.last_used_feature_level_idx: 0
   idle.lastDailyNotification: 1679933001
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1679673800
   places.history.expiration.transient_current_max_pages: 73362
   plugin.importedState: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1629636397
   security.remote_settings.intermediates.checked: 1629636397
   security.sandbox.content.tempDirSuffix: {981d5889-de35-40a0-b745-a526037a4e8b}
   security.sandbox.plugin.tempDirSuffix: {b2a10413-286a-4020-9b67-85fed69b1c62}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1661542804
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: true
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: false
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.34.1
     4.34.1
     NSS
     3.79.4
     3.79.4
     NSSSMIME
     3.79.4
     3.79.4
     NSSSSL
     3.79.4
     3.79.4
     NSSUTIL
     3.79.4
     3.79.4
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
 Startup Cache
   Disk Cache Path: G:\Thunderbird Portable\Data\profile\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
more options

Printing

 Modified print settings
   print_printer: HP Deskjet 1510 series
   print.more-settings.open: true
   print.printer_HP_Deskjet_1510_series.print_bgcolor: false
   print.printer_HP_Deskjet_1510_series.print_bgimages: false
   print.printer_HP_Deskjet_1510_series.print_duplex: 0
   print.printer_HP_Deskjet_1510_series.print_edge_bottom: 0
   print.printer_HP_Deskjet_1510_series.print_edge_left: 0
   print.printer_HP_Deskjet_1510_series.print_edge_right: 0
   print.printer_HP_Deskjet_1510_series.print_edge_top: 0
   print.printer_HP_Deskjet_1510_series.print_evenpages: true
   print.printer_HP_Deskjet_1510_series.print_footercenter:
   print.printer_HP_Deskjet_1510_series.print_footerleft: &PT
   print.printer_HP_Deskjet_1510_series.print_footerright: &D
   print.printer_HP_Deskjet_1510_series.print_headercenter:
   print.printer_HP_Deskjet_1510_series.print_headerleft: &T
   print.printer_HP_Deskjet_1510_series.print_headerright: &U
   print.printer_HP_Deskjet_1510_series.print_in_color: true
   print.printer_HP_Deskjet_1510_series.print_margin_bottom: 0.5
   print.printer_HP_Deskjet_1510_series.print_margin_left: 0.5
   print.printer_HP_Deskjet_1510_series.print_margin_right: 0.5
   print.printer_HP_Deskjet_1510_series.print_margin_top: 0.5
   print.printer_HP_Deskjet_1510_series.print_oddpages: true
   print.printer_HP_Deskjet_1510_series.print_orientation: 0
   print.printer_HP_Deskjet_1510_series.print_page_delay: 50
   print.printer_HP_Deskjet_1510_series.print_paper_data: 1
   print.printer_HP_Deskjet_1510_series.print_paper_height: 11
   print.printer_HP_Deskjet_1510_series.print_paper_id: 1
   print.printer_HP_Deskjet_1510_series.print_paper_name:
   print.printer_HP_Deskjet_1510_series.print_paper_size_unit: 0
   print.printer_HP_Deskjet_1510_series.print_paper_width: 8.5
   print.printer_HP_Deskjet_1510_series.print_resolution: 600
   print.printer_HP_Deskjet_1510_series.print_reversed: false
   print.printer_HP_Deskjet_1510_series.print_scaling: 1
   print.printer_HP_Deskjet_1510_series.print_shrink_to_fit: false
   print.printer_HP_Deskjet_1510_series.print_to_file: false
   print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_bottom: 57
   print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_left: 13
   print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_right: 13
   print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_top: 6
   print.printer_HP_DJ_2130_series.print_bgcolor: false
   print.printer_HP_DJ_2130_series.print_bgimages: false
   print.printer_HP_DJ_2130_series.print_duplex: 0
   print.printer_HP_DJ_2130_series.print_edge_bottom: 0
   print.printer_HP_DJ_2130_series.print_edge_left: 0
   print.printer_HP_DJ_2130_series.print_edge_right: 0
   print.printer_HP_DJ_2130_series.print_edge_top: 0
   print.printer_HP_DJ_2130_series.print_evenpages: true
   print.printer_HP_DJ_2130_series.print_footercenter:
   print.printer_HP_DJ_2130_series.print_footerleft: &PT
   print.printer_HP_DJ_2130_series.print_footerright: &D
   print.printer_HP_DJ_2130_series.print_headercenter:
   print.printer_HP_DJ_2130_series.print_headerleft: &T
   print.printer_HP_DJ_2130_series.print_headerright: &U
   print.printer_HP_DJ_2130_series.print_in_color: true
   print.printer_HP_DJ_2130_series.print_margin_bottom: 0.5
   print.printer_HP_DJ_2130_series.print_margin_left: 0.5
   print.printer_HP_DJ_2130_series.print_margin_right: 0.5
   print.printer_HP_DJ_2130_series.print_margin_top: 0.5
   print.printer_HP_DJ_2130_series.print_oddpages: true
   print.printer_HP_DJ_2130_series.print_orientation: 0
   print.printer_HP_DJ_2130_series.print_page_delay: 50
   print.printer_HP_DJ_2130_series.print_paper_data: 1
   print.printer_HP_DJ_2130_series.print_paper_height: -1.00
   print.printer_HP_DJ_2130_series.print_paper_name:
   print.printer_HP_DJ_2130_series.print_paper_size_unit: 0
   print.printer_HP_DJ_2130_series.print_paper_width: -1.00
   print.printer_HP_DJ_2130_series.print_resolution: 600
   print.printer_HP_DJ_2130_series.print_reversed: false
   print.printer_HP_DJ_2130_series.print_scaling: 1.00
   print.printer_HP_DJ_2130_series.print_shrink_to_fit: true
   print.printer_HP_DJ_2130_series.print_to_file: false
   print.printer_HP_DJ_2130_series.print_unwriteable_margin_bottom: 57
   print.printer_HP_DJ_2130_series.print_unwriteable_margin_left: 12
   print.printer_HP_DJ_2130_series.print_unwriteable_margin_right: 12
   print.printer_HP_DJ_2130_series.print_unwriteable_margin_top: 12
   print.printer_Microsoft_Print_to_PDF.print_bgcolor: false
   print.printer_Microsoft_Print_to_PDF.print_bgimages: false
   print.printer_Microsoft_Print_to_PDF.print_duplex: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_left: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_right: 0
   print.printer_Microsoft_Print_to_PDF.print_edge_top: 0
   print.printer_Microsoft_Print_to_PDF.print_evenpages: true
   print.printer_Microsoft_Print_to_PDF.print_footercenter:
   print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT
   print.printer_Microsoft_Print_to_PDF.print_footerright: &D
   print.printer_Microsoft_Print_to_PDF.print_headercenter:
   print.printer_Microsoft_Print_to_PDF.print_headerleft: &T
   print.printer_Microsoft_Print_to_PDF.print_headerright: &U
   print.printer_Microsoft_Print_to_PDF.print_in_color: true
   print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5
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In a previous question you posted you said "I have EIGHT Gmail accounts"

You seem to have added more since that previous question which was only 10 days ago.

I notice you have 10 gmail accounts and three of them have additional identities - other email addresses that makes a total of 14 gmail email addresses.

It seems very weird that all 14 gmail smtp accounts have set themselves to use port 587 when the default is 465.

I also notice you mentioned : "I am using the Portable version of Thunderbird. 102.9.0 (32-bit)" G:\Thunderbird Portable\App\thunderbird\thunderbird.exe

Profile also stored on G: drive : G:\Thunderbird Portable\Data\profile

For clarity they are listed below. account14:

account16:

account18:

account23:

account24:

account25:

account32:

account35:

account40:

account43:


That means there are 14 different gmail email addresses. First you need to be absolutely certain that each gmail account and identity is actually using its own smtp. Always check the following via this Outgoing Server list method.

  • Menu icon > Account Settings
  • Scroll to bottom of left pane - below 'Local Folders' and click on 'Outgoing Servers (SMTP)'

All the outgoing servers will get listed in the right pane. you should have one for each email address meaning you have 14 gmail smtp. Q: How many Outgoing gmail smtp servers have you got listed?

  • Post an image showing the list.


Working down from top to bottom for each gmail smtp.

  • Select smtp in list
  • click on 'Edit'.
  • Description: type email address = User Name - this is important.
  • Set Port: 465
  • User Name = full gmail email address.
  • Click on 'OK'

Select next gmail smtp and repeat the same steps. Obviously each smtp will have a different User Name / email address.

If you find one email address does not have it's own smtp then click on 'Add' and enter the correct settings to create another smtp.

Secondly - check that every account and identity are using their own smtp. In Left pane starting at the top and work down for each gmail account.

  • Select name of account
  • Look bottom right for the 'Outgoing Server (SMTP)':
  • The 'Description' entered in each smtp is now useful.
  • Does the Description email address match the same as the selected account ?
  • If no, then click on the drop down and select the correct email address smtp for the account.

DO NOT click on the 'Edit SMTP_Server' button because you could end up editing something that is used by another account. First it is important to check all the account really are using their own smtp server.

If this account has additional identities:

  • click on 'Manage Identities' button
  • select the additional identity and click on Edit
  • Settings tab - look at the bottom for Outgoing Server (SMTP)
  • Check - is that email address identity using the correct smtp ?
  • It must use the one which has Description saying it's for that email identity address.
  • click on the drop down to locate the correct smtp

DO NOT click on the 'Edit SMTP_Server' button.

Repeat the above check on each account and identity, so you are now certain every account is using the correct smtp.

When you have checked and possibly corrected each and every account and identity. Exit Thunderbird Wait a few moments for background processes to complete. Start Thunderbird.

We need to see that all the changes have been saved and are being used on start up.

  • Menu icon > Help > More TRoubleshooting Information
  • Scroll to 'Mail and News' section
  • Copy all the data only in that section and paste into this forum.





These addons are disabled but uninstall them as they are not designed to work with current TB version.

  • ImportExportTools extension version 3.2.1 false
  • LookOut extension version 1.2.13 false

At some point Update:

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Thanks Toad-Hall for your very detailed reply. It must have taken quite some time. I will need to tackle each process, one at a time.

First: The multiple identities. Please have a look at this Post.

https://support.mozilla.org/en-US/questions/1408724

I believe that because I removed and restored several accounts, I have a problem with duplicates.

Now, you mentioned the accounts 14, 16 and 18. See the attachment.

You will notice that they have multiple identities but the identities are the same. These are not additional addresses but, for some reason, duplicate and triplicate entries that seem to be the same.

See #18 for example.

Shall I simply remove one? Which one? Using the "Manage Identities"


Thanks. Joe

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re:I believe that because I removed and restored several accounts, I have a problem with duplicates.

When you remove a POP account via Account Settings > Account Actions > Remove Account: The Pop account is removed from the Account Settings and also the Folder Pane. But, it is not removed from the Profile Name > 'Mail' folder. Why ? Because Thunderbird realises it was a Pop account and that may mean this is your only copy of downloaded emails which if deleted may be disastrous and cause a loss of emails. It may mean you can recover emails or recover the folder structure saving you a lot of work resorting the Inbox. It is essential that those pop folders do not get auto deleted when a pop account is Removed.

It means when you recreate a POP account, Thunderbird knows you already have a gmail account using pop.gmail.com so it creates another one but adds a number eg: pop.gmail-1.com. However, before downloading any emails into that recreated pop account, you can immediately point that newly recreated account to use the original account folder via the Account Settings > Server Settings > Local directory thus restoring all emails and continuing to use the original set of folders many of which you may have created. Some people may not have auto deleted emails from the server when downloading emails, so the new account will simply redownload everything providing the gmail webmail settings are set up to do it. This means you now have a duplicate set of emails in two separate profile account folders Or if that is not the case you can get copies from the original pop account folder and copy them over to the new account folder.

If you have more than one gmail email address then additional pop accounts using pop server eg: pop.gmail.com; will also get a pop account folder with an extra number.


How to find out which pop.gmail-n.com are you currently using for any particular gmail account:

  • 'Account Settings' > 'Server Settings' for the pop gmail email address/account
  • Bottom right locate: 'Local directory:'

You may need to make the window wider to see all the text in Local directory: But it will say something like this:

In which case do not delete the pop.gmail-3.com folder.

In the profile mail folder, you can delete any pop.gmail-n.com folder that you are not currently using in any of your current pop gmail accounts, but only do this if you are certain those folders do not contain emails you may need to restore. But you may feel there is no point in keeping several pop account folders that contain identical sets of accounts.

re :You will notice that they have multiple identities but the identities are the same. Shall I simply remove one? Which one? Using the "Manage Identities"

Usually, the top one is the default one, it will also have bold font to indicate it is default and it will be the one shown in the left pane of Account Settings.

It seems you created additional identical identities for the same account.

  • Click on 'Manage Identities'
  • Select second in list and click on 'Delete'
  • Click on 'Close'
  • Check the account is still in the Account Settings. It should not get removed.

Geändert am von Toad-Hall

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Thanks again Toad-Hall. You’re making it all clear.

First, I'll address the list of Outgoing Servers. I would prefer to PM the list to you. It is a bit sensitive. I can also send you a list of all the accounts in my “Get Messages” list. That is so you can help me reconcile the anomalies in my setup. (Number of Gmail accounts etc.)

Second, the message folders. I have Thunderbird setup for all the messages for all the accounts to go to the Local Inbox. The accounts do not have individual Inboxes. I also have Folders for most of my important emails. Jim, Bob, Brother, Sister, Banking etc. Filters send emails to each folder. The “Profile” Mail Folders are empty. I’m not using any of the “pop.gmail-n.com” folders in the Profile\Mail folder for emails. I also have Thunderbird delete all messages from the Server after downloading. I backup my messages locally. I also do not have my contacts stored on the Servers. Hack my account and get nothing!!!


I will correct each Gmail SMTP ports today.

Oh, for some Devonshire Clotted Cream right now.

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Also, all references with TSTT are old and no longer used. As a matter of fact, TSTT Server does not exist. Also, several others are no longer used.

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OK. I get it. You have set up all the Pop accounts as deferred folders - aka using ' Global Inbox (Local Folders)'

I'll have to do some digging because for some reason I'm recalling something from quite a while ago about gmail accounts set up to use 'Global Inbox' and the smtp port getting set as 587.

I'll see what I can find out.

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REgarding the SMTP server settings.

Follow same instructions as previously on how to access the 'Outgoing Server (SMTP)' list. For each gmail smtp - you need one for each mail account/email address.

  • Set 'Description as email address = username'
  • Leave the Port setting as 587
  • Change 'Connection Security' to 'STARTTLS'
  • click on OK
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Like this?

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I made the change to 'STARTTLS' and I was able to send an email to myself. It works!!! I was always receiving emails on that address.

Brilliant.

Thank you, not only for your help but your dedication to helping solve problems on this Forum. It did require that extra attention, experience and determination. Thank you so very much. Best, Joe p.s. May I PM you?