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I have been using Firefox for many years. I am a donor and have a VPN membership. I have been trying to use Firefox browser. I have tried to reset password, get a message that my password has been reset. I get pop-up to enter password, do it to noavail.

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Wendy
Wendy
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I keep getting the pop up to enter my password. I can not get past the enter your password even though I have reset my password and I am told it has been reset. I no longer have my primary recovery key from many years ago. I retried to create a new recovery Key. No luck. I am now on a new ASUS VivoBook 15 I bought in 2021 to switch to. I want to use it to travel with. I have set up 2 laptops, 1 CPU and a cell phone with Firefox because I travel to Costa Rica for over 30 years and its the best to use in country and in the States. When I use my older equipment I go to Firefox on opening Windows. My Firefox Browser opens with the bookmarks I have had for the last 2 years until the newest updates. Recently, if I still can't get past the pop-up I press cancel and go into the URL address line, type in what I want anyway. It works for awhile then comes in with the pop-up password request again. I have not used Microsoft Edge. I can use Bing, I prefer Firefox. By the way, I often get 2 0r 3 Screens opening Firefox at the same time then receiving a notification that an older firefox version must already be open and to close it. I do and again it works for awhile then starts to be a problem again. My question is how can I get Firefox to run trouble free on my new laptop?

I keep getting the pop up to enter my password. I can not get past the enter your password even though I have reset my password and I am told it has been reset. I no longer have my primary recovery key from many years ago. I retried to create a new recovery Key. No luck. I am now on a new ASUS VivoBook 15 I bought in 2021 to switch to. I want to use it to travel with. I have set up 2 laptops, 1 CPU and a cell phone with Firefox because I travel to Costa Rica for over 30 years and its the best to use in country and in the States. When I use my older equipment I go to Firefox on opening Windows. My Firefox Browser opens with the bookmarks I have had for the last 2 years until the newest updates. Recently, if I still can't get past the pop-up I press cancel and go into the URL address line, type in what I want anyway. It works for awhile then comes in with the pop-up password request again. I have not used Microsoft Edge. I can use Bing, I prefer Firefox. By the way, I often get 2 0r 3 Screens opening Firefox at the same time then receiving a notification that an older firefox version must already be open and to close it. I do and again it works for awhile then starts to be a problem again. My question is how can I get Firefox to run trouble free on my new laptop?