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Firefox apparently deleted by system restore

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Greetings...

Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared.

I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared.

However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe.

Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc?

Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do?

I would sincerely appreciate your feedback regarding this problem. Thank you!

...ted

Greetings... Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared. I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared. However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe. Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc? Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do? I would sincerely appreciate your feedback regarding this problem. Thank you! ...ted

Alle Antworten (2)

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When doing system restore on Windows 10 anything not saved or backup during that last working image will be gone. If that happened there nothing anyone can do to help on this since that restore only had what it had created for restore image at that time. At this point there nothing more anyone can do to help as everything as you mentioned no longer exists including the Mozilla/FireFox folder. There is no restore option to what your asking beyond the firefox data backup but since this wasn't done no firefox exist on the system anymore.

If this was done before the computer had issue it might help to restore but since the Windows 10 restore wipe clean anything to find they are gone.

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Hilfreich?

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Hi Ted, it's probably simplest to run the Firefox installer. If it finds your restored Firefox data, it will use it, and if it doesn't, it won't.

https://www.mozilla.org/firefox/all/#product-desktop-release

After Firefox is running normally again, please update us on the status at that point.

Hilfreich?

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